Friendship Village Kalamazoo, MI
Offers Assisted Living and Nursing Homes
Call (800) 385-2527
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Reviews of Friendship Village
Assisted Living Reviews for Friendship Village
June 08, 2018
Make certain you get written verification of what is "pitched" to you during your visit. I had a visit cancelled at the last minute and then when I attended the re-scheduled visit, the person I went to see could not be located ANYWHERE either on the office phone or his cell phone. I waited over 15 minutes past my appointment time before I bothered the front desk; then finally and very briefly saw someone after waiting over 30 minutes. She spoke about other facilities in Kalamazoo and sought information from me about them; she took my financial information and said you don't qualify but did not explain exactly why I did not qualify, how much more might be needed. Quickly ushered me away in less than an hour. Extremely upsetting!
March 20, 2014
I am/was a resident of this facility
I was surprised how accommodating Friendship Village was. The staff was very helpful, warm, friendly and personal. I like their little kitchen. It's convenient. The food was very good. I was surprised how good it was. The dining area was nice. I think they have two, where the residents need assistance with their eating, and the one that I was in was a regular type dining room. There was a place where they could walk in the woods. I thought that was charming.
Nursing Home Reviews for Friendship Village
March 26, 2014
I am a friend or relative of a resident
We were very happy with the care that my grandmother received at Friendship Village. She was there for her recovery and the staff are very professional. She didn’t like their food, but I don’t think there was wrong with it. It was pretty basic and they had options for the residents. They had a lot of activities for their residents like they had music people come in and a magician come in. They also had crafts and they did daily exercises, trivia, movie nights, bingo; they actually did a lot of things.
July 23, 2012
I visited this facility
As I walked into Friendship Village I noticed it was very clean and very wall taken care of. There seemed to be plenty of staff, and they were all extremely friendly. As I walked down the hallway to her room, it was neat and didn't have the normal nursing home smell. She was able to have her own room, and it was a decent size with a decent bathroom. The dining area was kept clean and was huge. She always seemed comfortable and always talked about how the staff was taking wonderful care of her.
June 29, 2012
I visited this facility
The experience with Friendship Village was less than ideal. My grandfather stayed there for a couple months after a series of surgeries. Certain members of the staff were incompetent. The physical therapist pushed my grandfather too quickly and the nurse practitioner heavily overmedicated him. The physical therapist was not responsive to his individual needs and as a result of pushing him too quickly his progress actually slowed down. When the physical therapist was asked about this he blamed my grandfather rather than owning up to his mistake. He was overmedicated to the point of being psychotic. He was delusional and hallucinating, which is completely abnormal behavior for him. I must say the direct care staff was great however. The facilities were adequate but nothing more or less. The amenities of Friendship Village had decent food and good activities for residents. Residents could attend movie nights, live music, exercise, board games, and full television service. Overall, Friendship village has decent amenities, good facilities, and a nice location but the professional staff does not allow me to recommend it to others. They simply were not responsive to my grandfathers needs.
Services and Amenities of Friendship Village
- Medicare Provider Number: 235248
- Ownership Type: Non Profit Corporation
- Date Certified: 08/01/2019
- Resident Capacity: 57
About Friendship Village
Friendship Village is a senior living provider in Kalamazoo, Michigan that offers residents Assisted Living and Nursing Homes.for more details on services and rates.
Map of Friendship Village