Christopher House of Worcester

I have an elderly relative who has been at the Christopher House for 2 different periods of therapy. Once he was in the PT unit (Hillside, downstairs) and the second time he was in the Long Term Care unit (Belmont, upstairs). Both were top notch. I cannot say enough good things about the care and compassion of the staff there. The facility is bright & pleasant, and very clean - well run. Food is excellent and served promptly whether in the patients room or in the dining room. The staff is all very caring in helping residents. They also have a good group of volunteers who visit, sit with and socialize with the residents. They also are so friendly and caring. The facility is very serious about COVID restrictions, which is much appreciated. Can't recommend this place highly enough.

My father was at Christopher House. It is neat and clean. The staff was OK. His room looked clean, but maybe not the right match. They were pretty much just confined to their rooms. He did not really like the food. The location was good. It was central, and it is in a residential area. I do not think they did a great job with activities during Covid. They need to improve on their communication skills with the elderly population or dementia patients.

Christopher House in Worc has declined in care in the last 2 years. When I visit my aunt I am saddened to see the lack of care that was taken when dressing her. Although she has clothing in her closet that is provided by the family, she is often dressed in clothing that are not only 5 sizes to big, but often ripped and dirty. It seems like the more my cousins complain, the more deplorable her care gets. As a care giver of the elderly, I find this practice a form of neglect. It is sad to visit any relative in a nursing home, but sadder to visit knowing there is a lack of caring from the staff. Someone needs to investigate what is going on in that facility.

The sub acute rooms are newly renovated with plenty of room for all of the family/friends to visit at once. They provided a bed to sleep in when it was necessary for us to stay overnight. Staff was accommodating and kind even when Mom was a bit challenging. The rehab staff was amazing, loving and caring. Moving Mom to Christopher House was a great decision during a most difficult time in all our lives.