Wingate Residences at Melbourne Place

Offers Assisted Living and Memory Care

21 Reviews
140 Melbourne Road, Pittsfield, MA 01201
Call (800) 385-2527
Wingate Residences at Melbourne Place (800) 385-2527

Reviews of Wingate Residences at Melbourne Place

21 Reviews Write a review
(Not Rated)
(2 Reviews)
(2 Reviews)
(Not Rated)
(Not Rated)

Assisted Living Reviews for Wingate Residences at Melbourne Place

September 29, 2015

By Carolyn L.

I visited this facility

I'm actually familiar with this community because I have looked at their memory care side for my father-in-law a couple of years ago. They're very lovely people. The visit was good because it was very informative, and it was a very nice facility. I think they're very pleasant. The rooms themselves were a little on a small size, but their common rooms were very large and pleasant. I think that encourages the residents to come out and interact. However, I saw no activities or program which was a little disappointing. They did have a calendar of activities, and it looked they would be nice and interesting, but at that time I saw none in progress.

Provider Response

We appreciate that you made the time to share such nice impressions about our community and staff -- we are proud of both. Regarding our activities, we plan for a variety of activities throughout the day and evening though not all day long. As with most people, residents also enjoy having time of their own to rest, socialize, or do as they please. Most of our scheduled activities have good attendance, so we think we're hitting the mark with what we plan, and, we're always open to suggestions. We hope next time you can visit during an activity!

September 17, 2015

By Anonymous113213150

I visited this facility

They had a nice dining area. The rooms looked nice and freshly painted. We had observed plenty of activities for the residents when we were there. It was well lit. The people seemed to enjoy it.

Provider Response

We always appreciate it when someone takes the time to share their experience when they visit, so thank you. And, we think you're right, people do enjoy it here!

May 24, 2015

By Caring106869050

I visited this facility

Aunt and uncle have been here for the past five years, and we assisted them when they moved in. We are very pleased with the cleanliness, the overall appearance of the building, the rooms, and all the things that they had offer. The experience has been very positive. Fortunately, she has not needed much assistance; her husband did, and we actually had to bring in outside care for 24hours a day for probably six months, and then he passed away. There’s lot of activities that she is now taking advantage of that she didn’t do before because she was always trying to tend to him. She is 96. What she likes to complain about is the food as she is used to very fine dining. We have actually been there a few times, and it has been very good. They are very receptive to all of her concerns, and they tried to address them.

Provider Response

Thank you for the nice compliments and taking the time to share them. It's great feedback that your aunt enjoys our activities. Our area is so rich in the arts and culture, it adds to the caliber of activities we can offer. And, you're invited to share a meal with us whenever you can!

April 23, 2015

By Nephew2

I am a friend or relative of a resident

The quality of the service was excellent. The staff, without exception, was caring and well-trained. The memory care unit provided superb support and attention for all aspects of the resident's care.

Provider Response

Thank you for taking the time to share your kind words. We work hard to provide the best of care to our residents, and we’re thrilled your friend or relative enjoyed their experience with us. We are always here when you need us.

December 28, 2014

By Linda103495750

I am a friend or relative of a resident

I no longer worry about my mother. The staff is more kind and caring than I ever anticipated. She is happy too and greatly appreciates the support she receives.

Provider Response

A lovely compliment; AND nothing is better than knowing our residents are happy. Thank you for taking the time to post a review.

October 31, 2014

By Beth28

I am a friend or relative of a resident

For the past 3 years, my 88 year old aunt Shirley has received warm, patient, tender care. I trust all of the staff with her care as I live 2 hours away. Fabulous facility!

August 31, 2014

By Anita15

I am a friend or relative of a resident

My mother has been a resident at Melbourne Place for 1 1/2 years. The care and attention from the entire staff has been wonderful. Everyone is always so helpful and knowledgable. They are all kind to us. Our entire family sleeps well knowing our mom is so well cared for!

August 17, 2014

By Jim97549350

I am/was a resident of this facility

I am so grateful for the service of being transported to medical appointments and even trips to my bank. I even want to compliment the drivers Coleen, Richard, and Stanley.

July 18, 2014

By Susan96125150

I visited this facility

I am very happy with the way they cooperated with me and the care that my mom is given. I am the one who sees my mom every day and they are very good. The nurses are very efficient and excellent. The CNA's and aides are doing a good job and very helpful. I think they are doing the best they can. Mom is 97 and they are cooperative with her. Though she had a fall again the other day because she fails to ask for help, she's getting better. They have really been wonderful and I have very good reports about them. I feel very fortunate right now.

March 31, 2014

By Caring88973550

I am a current client of this provider

The staff is wonderful. They go one extra mile to support the residents. They are never to busy to give a smile or hug. Everyone including the dinning room staff show respect and warmth to the residents.

January 31, 2014

By David73859450

I visited this facility

It was only two blocks away from me. It was really nice, clean and quiet. The staff seemed to be doing a pretty good job because the residents seemed to be happy. However, it was expensive.

December 29, 2013

By Lee10

I visited this facility

I had no problems when I went there. The facility is fine and everybody seemed happy. Each room has its own heating and air conditioning system. I haven’t eaten there, but their dining room seemed very nice. The facility overall seemed pleasant and everything seemed accessible.

November 27, 2013

By Dot3

I visited this facility

We visited this community. The place was gorgeous and everybody seemed to be very nice. It's a gorgeous building. The surrounding is just so friendly and so homey. They had a big country kitchen with tables all around. There's a big wooden area outside. They had a big bird in a cage which the people enjoyed every much. They have a gorgeous library and they do puzzles. They had a beautiful dining room and they get to choose from a menu. I was very excited about going there, but they tell me one thing and then they say something different after. They told me that the price is state regulated and then they also told me that it’s not state regulated.

Provider Response

Thanks for the positive comments; we appreciate them. On the “state-regulated” pricing question, we apologize for the confusion. To be clear, we offer state-subsidized pricing for residents who meet the state requirements for this benefit. We encourage individuals to apply for this benefit, but the state determines who is eligible.

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Memory Care Reviews for Wingate Residences at Melbourne Place

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Services and Amenities of Wingate Residences at Melbourne Place


  • All Inclusive Rent
  • Assisted Living Starting At: $4655/month
  • Memory Care Starting At: $5975/month

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We Do Offer Companion Suites
  • Studio Apartments


  • Resident Capacity: 118
  • Pets: Small Pets Allowed


  • State Licenses: 17210
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About Wingate Residences at Melbourne Place

The award-winning Wingate Residences at Melbourne Place provides traditional Assisted Living and Memory Care.

With Assisted Living rental apartments (in a variety of floor plans), our community offers the independence of home without the responsibility of housekeeping and maintenance—but with the help that residents need, when they need it.

Assisted Living at the Wingate Residences is designed to help you or your loved one remain active, engaged and energized while receiving individual assistance with daily living activities. In a maintenance-free rental apartment (offered in a variety of floor plans), you’ll live amidst the comforts and conveniences you’re accustomed to. And all around you, you’ll find the elements of enriching, stimulating and secure living:

  • Indoor heated swimming pool and Jacuzzi
  • Gym and wellness center
  • Fitness classes
  • Spacious common areas
  • Computer classes
  • Library with fireplace
  • Laundry facilities
  • Full service dining room
  • Private dining room
  • Salon and SPA
  • Beautifully landscaped grounds
  • Daily activities and planned outings

Your Wingate Residences Assisted Living apartment is located on a campus with Wingate Memory Care apartments. Be assured that, as health needs change, Wingate can quickly respond with our patient-centered approach to care that promotes healing, recovery and comfort.

Memory Care at the Wingate Residences at Melbourne Place includes:

  • Personal laundry
  • All utilities, except telephone
  • 24-hour support staff
  • Memory enrichment activities
  • Specialized meal program
  • Secure outdoor courtyard
  • Hourly overnight checks
  • Reminder services, as needed
  • Housekeeping and Linen service
  • All-inclusive personal care
  • Daily activities and planned outings
  • Dedicated program director
  • Fitness program
  • Namaste program

What Makes Us Special

Located on a scenic hillside in Pittsfield, the Wingate Residences at Melbourne Place features bright and spacious common areas, beautiful landscaping and breathtaking views.

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Wingate Residences at Melbourne Place

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