Ashland Farm at North Andover

The second seating dining (aside from made to order breakfast) is left-overs. The residents complain that there is too much fried food. The waiter/waitress staff is friendly and attentive, and it's always a 3 course meal with options if you don't want what is on the main menu. The place is clean, but to walk around the building is dangerous, with cracks in the sidewalks and the breaking off of the sides of the walkways. The desk is abandoned at 7:30 and the door locked, therefore limiting the ability of evening visits with the residents. They are short staffed in the evening & you have to wait for a busy personal assistant to come to let you out. The management staff has changed about 4 times in the past year and a half and has not been for the better, I had papers tossed at me last week like I was an animal. Most of the residents complain, but because of their situation, they have no place else to go and feel helpless. I was there when the resident signed in and was given authority to be given information about the resident, assist the resident - whom at the time was there only because of a death in the family, leaving him/her homeless, I am now nothing but a thorn in their side and being threatened with elderly services for helping a person through a very rough stage in his/her life.

Ashland Farm at North Andover was a nice and inviting community. The staff was very pleasant and friendly, and the place was well kept. The apartments were an average size and well kept. The residents seemed happy.

Ashland Farm is excellent, and the manager and the support staff took their time and explained everything. The facility itself was much brighter and had a homier atmosphere. The activities are varied, with many choices, and has easy access for my aunt. I ate there a couple of times, and the food was excellent.

My relative is in Ashland Farm. The staff is very caring. The food is very good. They have exercise classes, movies, and entertainment that comes in. Overall, we are very happy, but they can improve their price.

Ashland Farm is a wonderful, warm, supportive, and lovely place. It has a fantastic staff and welcoming atmosphere. The food was great. The warmth and care of the people was very impressive.

Ashland Farm was very nice. The staff seemed very friendly and very nice.

Ashland Farms is very nice and big. It’s out in the country with very nice accommodations, and the people seemed to be very nice. They give you a whole breakdown and give you pamphlets explaining the activities. It’s three meals a day. They have snacks available as well. They wouldn’t serve food in the room, but you could go down and bring it back if you wanted to.