Memory Care Communities in Salem, NH

"This facility finally has the right management team. 😃 My grandmother is so happy there. She’s treated like family not just a resident. She loves the dining experience. "

"Moving my dad into a facility was not an easy decision! The staff were wonderful with assisting with the process and made us feel confident we were making the right decision. The room was clean, bright and well furnished. We were able to buy the furniture and bring in any electronic to make him feel comfortable. My dad loves going out into their courtyard to water flowers or sit with friends. The staff has activities to keep him engaged a couple times a day and provide 3 meals a day. I love how he has other friends to eat with and stay engaged with during this transition period. My family and I could not be happier with choosing the Atrium! "

"My 92 yo Mother lives there and I have nothing but compliments to the facility and it’s staff and management. The facility is like a nice comfy hotel and I found all the staff member I met to be courteous and kind- all professional. Management also is communicative sending emails when issues surface like COVID within the facility. Recently, when I was visitingMom she had a stroke in front of me and the staff reacted quickly and caring my in getting my Mom to the nearby hospital. My Mom likes the place and the people and that is a great comfort given my Mother’s multiple medical issues. My family is very happy with the experience to date!"

"My dad will move to All American Assisted Living at Kingston. We like the cleanliness, we like the people that we met while we were there, and we liked the location. They have a salon, they do church services on Sundays in their main function room, we also saw their exercise room. The facilities are good."

"I was so apprehensive when it became clear my dad needed memory care. He wanted to stay at home but honestly, it became impossible to support his wish as his dementia worsened. I didn’t know what to do but the staff at Elliot Hospital recommended the Arbors when my dad was in the emergency room. I am so glad I called! The Arbors staff got my dad to the Arbors fast. I’m so glad that in this still COVID-scary world that I was able to move my dad in and spend a few hours with him to get him settled. The staff has been amazing; two of the nursing assistants in my dad’s unit have been there for 35 years collectively. Everyone from the nursing assistants, to the nurses, to the managers and administrator have been so friendly and welcoming and the communication is excellent! I have the managers’ emails and cell phone numbers and I can’t believe how accessible they are, truly. I don’t abuse it but it’s so nice to reach out and get a timely response. When my dad was in rehab, I never got a call or email back from anyone. Amazing place and so much better than I imagined. "

"Thank you so much for the wonderful care you provided my dad. Your respect and compassion for all the residents is evident. Thank you for the smiles and concern."

"My father is in Windrose at Woburn. They only take people who have dementia and Alzheimer's. It's very clean. The staff and the services are excellent. They have all kinds of activities. They play games, they do arts and crafts, they have entertainment come in, and they sing. One thing I am not happy about is the food. I'm going to reach out to the executive director of the facility, and we need to have a conversation because I am not happy with the food. They're very reasonable price-wise."

"Atrium is a small facility exclusively devoted to memory care, housing about 50 residents. It's in a somewhat odd location"”easily accessible by major arteries, but it is in a turn off the highway"”and those visiting can easily end up at the nearby Marriott or run-down strip mall. The outside grounds are very pretty and the facility as a whole is well maintained, with nice artwork on the walls inside. A small reception area at the front is nicely furnished and provides coffee and cookies. Also, the reception desk is staffed by lovely, caring, attentive women who know all the residents by name. The dining hall is adequate and the food is excellent, with a good chef who prepares several choices daily. But the service in the dining hall somehow seems chaotic, and there are frequently dishes piled up and left on tables. There seems to be no organized process to how and when people get their food, and residents complain about that. There are several nice touches to the design and detail inside. For one thing, there is a big board with monthly happenings posted on it"”everything from food and activities to awards for staff. The two hallways housing the residents are hung with huge black and white photos of many of the residents, which are absolutely fabulous. When they walk by, they notice them"”and for those who are able, they become talking points. Another nice feature: Little stations are set up in the corridors with sewing machines and clothes, military garb, and a baby doll and changing table. The displays, which are changed frequently, are meant to be evocative and engage residents. They look great and encourage interaction. I see a client who loves hats"”and he often wears those he's picked up around the facility. A woman proudly takes care of the squishy baby doll. Housing is divided into two parts, according to the level of care needed. The rooms, which are of ample size, are all well maintained and residents are encouraged to decorate them with personal items such as family pictures and books. More than most places, you can learn a lot about the residents at Atrium by looking around their environs. Shadowboxes outside each of the rooms also identify their interests and sometimes provide good talking points for visitors, staff and residents. Many residents spend lots of time walking the hallways"”and there is also a lovely secured garden area and yard and path that they can use for walking. There is a TV and music room and activities on both wings include art projects, flower arranging and cooking; there are also some nice outings with van transportation provided, such as forays to a nearby dairy farm for ice cream. The one thing that gets most people involved seems to be any game involving a ball. There is often music playing"”of varying styles and types. As for staff, the admissions staffer and financial officer are terrific, although the director does not seem very hands-on. And there is a new activities director who's dynamite and very experienced"”and very committed, with her heart and soul in the right place. And there are several CNAs who seem to know their stuff; staffing ratio is about 4 or 5 to 1 resident. The staff is unusually diverse"”by race, ethnicity and gender, which is a good thing. But this is the most unclear staffing structure I've ever seen. It is very unclear who's in charge of what. If anything happens, such as a resident falling, they all rush over"”and all other activities stop. It can also be difficult to find a staff member when you need one. There is no social worker, and they could use one. This confused staffing structure leaves some feeling that all of the residents may need more care than they're getting. Recently, Atrium has switched the staff more to work on both sides of the building, so that they know all of the residents; unclear whether this is a good change"”especially for residents who prize routine and prefer to deal only with those they know well. "

"It was an excellent place. The layout was very good. The people are very pleasant and helpful. They do periodically offer virtual programs to show you what it's like to have Alzheimer's where you put on gloves and shoes and it gives you an indication of what these people are going through. They're friendly and welcoming, so I had a positive experience."

"It was very nice. The person that assisted me was very helpful. They had trips, Bingo, card games, movies, and arts and crafts. We had a meal and it was good. They had a library, and the room that I saw was nice."

"It is very home-like and not institutional. They have quite a number of different programs, and they're well-staffed. Being an old farmhouse, the rooms are all different sizes, but they're very clean, and tastefully decorated. The residents are also permitted to bring their own belongings if they choose to. The staff members are very friendly and open. They seem to take very close interest in the residents. They serve three meals a day, and they have snacks available. The place is very nice and very clean. The staff members are very open, and they welcome me whenever I want to come. Once my husband is there, I can go and visit him any time of the day."

"I visited the Inn, and it was more staffed like a hospital. It was a very clean and nice place. Everybody was friendly, and I got to talk to some of the staff. It was a little far from us. I wasn’t too crazy about the residents having to wear anklets. I know my mom doesn’t like that. They had a gazebo for outside get-togethers, and that seemed nice. Everyone had windows, so you can set up a flower garden outside, or bird feeders. The nurse station was in the middle so they can get to people when needed. They should have security at the doors instead of anklets. "

"My father moved into The Pines of Newmarket. It was wonderful, and I loved everything about it. He was in quarantine before he passed. The staff was excellent as well."

"My father moved into Hillsbrook Village at Allenstown. We chose it because they just seemed to offer a lot of everything. The place was new and everybody was very friendly. I was very impressed with them. The staff is very friendly, very outgoing, and very nice. They have everything. They have a salon, a gym, and physical therapy. It is very clean and has a nice layout. They have a movie theater and a little chapel, so it's kind of a little community all on its own. My father is very happy, so far, with the meals. They actually have a little table where they have three specials each day, and they'll put a display of the actual food out there. They have a little pub there also, and my dad has been down to the pub."