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The Residence at Salem Woods

6 Sally Sweet's Way, Salem, NH 03079

(800) 558-0653

Verified Partner

4.61

(13 reviews)

Offers Independent Living, Memory Care, and Assisted Living

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Reviews of The Residence at Salem Woods in Salem, New Hampshire

4.61

(13 reviews)

  • Facility

    4.8

  • Staff

    4.6

  • Food

    4.3

  • Activities

    4.8

  • Value

    3.8

Robert

5

November 9, 2023

I visited this facility

I liked The Residence at Salem Woods. I was impressed. Physically, it was nice. The activities were nice. The staff who assisted me with the tour was very good. They've got a list of all the daily activities. They had a film room, a game room, and a library. They had independent living and assisted living where you could switch from one to the other, while others don't have that. So, I liked that. I just highly recommend it. I saw the dining room, and I saw the menus.

Andrew

5

September 3, 2023

I am a friend or relative of a current/past resident

My wife has moved into The Residence at Salem Woods. It's very clean. The people working there are absolutely incredible and very caring. They are very attentive and very kind. My wife is a very picky eater, and so far she's been eating three meals a day there. They have an activity in the morning and the afternoon for them. They have day trips that they go on, sometimes to the mall, sometimes just on a ride, and sometimes to go get ice cream. They had an activity where they did her fingernails. The place looks like it should be a hotel instead of a hospital. The other places were a little bit cheaper. This is a little bit more expensive, but not by a lot. We're not talking about thousands of dollars worth of difference, but it's nice.

Provider Response

Thank you for the kind words, Andrew! Your wife has been a wonderful addition to The Residence at Salem Woods.

Peggy

4

February 26, 2023

I visited this facility

The Residence at Salem Woods was very nice. The girl who assisted me on the tour was wonderful. The people were very nice and friendly. I had a great tour of the facility. We went down to the Memory Care unit, which was very nice. It's just that they had long corridors which would confuse the residents. The residents were doing chair exercises while I was there. They were all in a very nice room and this lady was doing her best, but I don't think they could follow her. Their menu choices were very nice. I did see residents in the memory care eating and they all had an aide next to them, either helping them out or just being there, which was nice. The staff was very pleasant and you could see a lot of them, which I liked.

Provider Response

Thank you for your review, Peggy! We are glad to hear that you enjoyed your visit to Salem Woods.

Anne

5

January 4, 2023

I visited this facility

The Residence at Salem Woods was good. It just wasn't for my mom. She wanted classical music and they had other types of music. Also, the activities that they were offering weren't quite what my mom was interested in, but the facility was very new, so it was very clean and well-kept. They had a salon and doctors who could come in and you could have appointments with.

Provider Response

Thank you for your five-star review, Anne! We wish you and your mother the best on your search and are happy you enjoyed your visit to Salem Woods.

Kevin

5

October 18, 2022

I visited this facility

I liked The Residence at Salem Woods. They get all the residents involved, making them do different things and getting them interested and everything. The staff was very informative and showed me a lot of the stuff and answered my questions. They had a gym, a salon, a TV area, and a get-together area.

Provider Response

Thank you for your five-star review, Kevin! We are glad you enjoyed your visit to Salem Woods.

Karen

5

June 12, 2022

I visited this facility

We liked The Residence at Salem Woods a lot. We might go there down the road, if dad feels like he can't live at home anymore. We liked their apartments. It had a full kitchen. It just wasn't as big as I'd hoped, but we still liked it. The lady who showed us around was great. They provided food to us, and it was great. She walked us around and told us all about the place. She tried to find out what our needs were. They were really responsive. We were asking questions afterwards, and they answered questions right away via email. The place was spotless, very clean, and new. We went into the empty rooms. They totally repaint them, so they're like brand new apartments. Everything was topnotch. They didn't have anything outside on the second floor, but down below had like a little courtyard.

Provider Response

Hi Karen, we are so glad to hear you enjoyed your visit to The Residence at Salem Woods. We hope to see you again!

Margaret

5

September 3, 2021

I visited this facility

The Residence at Salem Woods was beautiful, grand, and formal. I just feel like it was a little bit more for active and a little bit younger people. My father-in-law is ninety-six. The staff weren't all that great. They didn't seem like they really cared if we came or not. The rooms were beautiful and bigger than those of the other place we visited. The dining area was more beautiful. Everything was more beautiful at The Residence at Salem Woods, and the food was probably better too. It's a little fancier, nicer, and more upscale, but the other one was more homey and felt more like a family. I didn't think it was a proper fit for my father-in-law, but it was beautiful.

Provider Response

Hi Margaret, thank you for taking the time to share your experience. We're so pleased you found our community to be beautiful. It's unfortunate you didn't have the opportunity to spend more time with our wonderful associates, as our Salem Woods team is made up of terrific and enthusiastic professionals who would have been thrilled to welcome your father into our community. Best of luck in your search!

Carol

5

February 22, 2021

I am a friend or relative of a current/past resident

My parents moved to The Residence at Salem Woods. My father is in independent and my mother is in memory care. Everything's been perfect so far. My father has an apartment and it's very nice, a lot of light from windows, it's just really nice, updated, and it's brandnew. The facility I think is about five years old, and my mother has a room within the memory care area unit. The food is excellent, they have a chef. It's all cooked to order, very nice. When we moved our father in they do let everybody have something to eat. You could order. It's lovely, it's relatively new, so everything is beautiful. I chose it because they could both be in the same place and get the care that each one of them needs; different kinds of things. My mother's in need of memory care and my father needs a safe place, but also so he could be near her. The staff were very welcoming and friendly. They helped a lot 'cause my father was old and nervous about moving, it was a big step, and they really made him feel welcome, important, and happy. And my mother, they were very accommodating to her too. They are excellent. They've just been there. My father is in quarantine. It's a little expensive, but because they have a lot of things.

Provider Response

Thank you very much for taking the time to share your experience with our community! We're so happy that your parents have adjusted well, and are thrilled to have your family as a part of our community. Thank you again - we cannot express how much we appreciate your kind words.

Sue

5

November 9, 2020

I am a friend or relative of a current/past resident

My in-laws moved to The Residence at Salem Woods. So far, we're thrilled with it. They have a one-bedrooom apartment that's very nicely appointed, nice sized, has great closets, and it's lovely. They have two different rooms that they use for dining, one is the bistro and the other is the dining room, and both are lovely. They have activities. So far, everything has been great. It's not inexpensive, but compared to everybody else in the industry, it's fair.

Provider Response

Thank you very much for sharing your experience with our community! We take great pride in providing residents with a comfortable, fulfilling lifestyle and hope your in-laws continue to love their new home.

Marigail

5

November 9, 2020

I visited this facility

We found a place for my mother. It's The Residence at Salem Woods. It's wonderful. I visited it last fall, and then when my mother decided she wanted to move this fall, my brother and I went back to visit it again, and we really liked it. It's a beautiful place. They have all sorts of activities. There's also a senior center right across the street that has sorts of activities. Obviously, right now, they're not able to use that, but they will once this COVID thing is all over. They have a nice menu, but I haven't tasted the food.

Provider Response

Thank you for leaving us a review! We're so glad we were able to make a lasting impression for you and your family, and so appreciate you taking the time to share your thoughts. We hope you're able to come back and try the food soon!

concerned45

1

October 14, 2020

I am a friend or relative of a current/past resident

One of my relatives moved into Salem Woods but had to move out after only three weeks due to very dangerous and chronic mismanagement of medication by their staff. What’s worse is their blatant attempts to cover this up and blame others for it. We’re now filing complaints with numerous state regulatory and oversight agencies to ensure that The Residence at Salem Woods fixes their many problems. We urge anyone who might need assistance with medications to avoid living at Salem Woods until this is resolved. My relative ended up in respiratory failure after Salem Woods personnel failed to give her critical daily medication for over 3 weeks. First they blamed the patient’s primary care doctor for this, then they blamed the patient instead of taking responsibility. Separately, they admitted their staff failed 10 times in just a 3 week period to log the administration of narcotic pain medication, seriously putting her at risk of receiving a lethal overdose. After we audited their logs, we further discovered that a third medication had not been given for at least 5 days in a row. But when we caught this weeks later and brought it to the attention of the director of nursing, she claimed that she spoke to the on duty staff at the time. The staff was then allowed to retroactively log the medication weeks later, claiming that they simply had “forgotten” to log it but “remembered” giving it. Subsequent checking of the medication showed that in fact there remained too much medication in the vial for it to have been administered that many times. My relative complained to the nurse on duty that she was having shortness of breath and wanted to go to the emergency room. Instead of staying with the patient, the nurse went downstairs and called me to ask what to do. This wasted precious minutes as we found out later. I asked what medications had been given that day. She responded that the medication log from the other nurses was too hard to read so she couldn’t tell. I then had to tell her to call 911 and get back to the room to be with the patient. By then the patient had lost consciousness and needed CPR. She spent the next 2 weeks in and out of hospitals, including ICU where she was intubated. I met with the management of the facility about these issues. They admitted they had issues but offered no actions to remediate them and to date have not addressed the issue with staff. I left the meeting totally dumbfounded and told them they had serious legal and safety liabilities. My relative moved out in September 2020. When we requested the return of her security deposit, the executive director sent my relative a release of liability agreement and stated we would only get the money back if we agreed not to pursue legal action against them. This is extortion on top of what was already terrible injustice to a vulnerable senior citizen who almost died while in their care! There is much more to this incredibly heartbreaking story. I feel terribly for the existing residents of Salem Woods, especially given the Covid related restrictions make it difficult for loved ones to see what’s really going on there. I also feel badly for the many staff who truly seem to care but are managed by people who are incapable taking responsibility for making a safe environment. I feel obligated to speak for the people who can’t and make sure Salem Woods is held responsible.

Provider Response

We agree that this was a very stressful situation, and we very much regret the fact that you and your family experienced it. We take all of your concerns very seriously, as we do any concern that involves the health of a resident. There is a lot of context to this situation that is not reflected here; we do respect your opinion and appreciate your feedback but share a different view on certain points. Rest assured, any missteps that we feel were taken on our part have been swiftly addressed. We urge you to contact us with any additional concerns you may have so that we can discuss them further.

Debra

5

June 24, 2019

I am a friend or relative of a current/past resident

My father moved into the Residence at Salem Woods. It's absolutely gorgeous, he has a beautiful apartment there, he's well cared for, and love the staff. His apartment is very well-cared for, it has ample room to put in table and chairs, a bed, and he has a walk-in shower and TV. He participates only in exercise activities, but they have excursions like lunch out, they go to casinos, and he's adjusting very well. They have smaller portions for food, but for people that are elderly, that's the perfect portion for them.

Helen

5

February 15, 2019

I visited this facility

The Residence at Salem Woods was clean and interesting. The person who helped me was very nice. Everything was nice, clean, and brand new. It was a good place.

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Costs for The Residence at Salem Woods in Salem, New Hampshire

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$7,265

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$8,685

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$7,840

Starting Price

Services and Amenities of The Residence at Salem Woods in Salem, New Hampshire

Room and housing options

  • 1-bedroom apartments
  • 3-bedroom apartments
  • Companion Suites: Yes

General

  • Resident Capacity: 88
  • Respite Care
  • Minimum Age: 55

Licenses

  • State Licenses: 04371

About The Residence at Salem Woods in Salem, New Hampshire

Imagine having more time to do the things that make you happy: catching up on the best-seller list, getting out to the theater with friends, learning a new language or just relaxing with the people you enjoy. Imagine life without the worries and stresses of maintaining a home. Imagine you being you again. This is the life that awaits you at The Residence at Salem Woods.

Our charming Independent Living, Assisted Living and Memory Care community, located in beautiful Salem, puts a premium on service and hospitality while providing a wealth of amenities to make life easy and enjoyable.

Serving Salem, Windham, Londonderry, Hampstead, Derry, Atkinson, Pelham, Methuen, Haverhill and other fine communities.

Map of The Residence at Salem Woods

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