The Arbors of Bedford memory care was phenomenal. It far exceeded our expectations. I think my dad is stronger and better than he's been in a long time. He is back home now. The staff was amazing, and the quality of care was exceptional. He did a lot of social engagements with the residents and the staff there, along with PT and OT.
The Arbors of Bedford
Offers Memory Care
13 Reviews
70 Hawthorne Drive, Bedford, NH 03110
Call
(800) 385-2527
Reviews of The Arbors of Bedford
Memory Care Reviews for The Arbors of Bedford
October 16, 2021
I am a friend or relative of a current/past resident
August 12, 2021
I visited this facility
We tried to manage our mom at home, but it became impossible. We contacted the Arbors and the Executive Director spent a huge amount of time answering all of our questions. Our tour of the facility showed us how caring and loving the staff is. Our mom has been there for a month and she's settled in with a group of about six ladies and they do everything together - gardening club, walking club, cooking demonstratoons, exercise, you name it, she's doing it! We couldn't be happier, thanks so much!
May 24, 2021
I am a friend or relative of a current/past resident
I was so apprehensive when it became clear my dad needed memory care. He wanted to stay at home but honestly, it became impossible to support his wish as his dementia worsened. I didn’t know what to do but the staff at Elliot Hospital recommended the Arbors when my dad was in the emergency room. I am so glad I called! The Arbors staff got my dad to the Arbors fast. I’m so glad that in this still COVID-scary world that I was able to move my dad in and spend a few hours with him to get him settled. The staff has been amazing; two of the nursing assistants in my dad’s unit have been there for 35 years collectively. Everyone from the nursing assistants, to the nurses, to the managers and administrator have been so friendly and welcoming and the communication is excellent! I have the managers’ emails and cell phone numbers and I can’t believe how accessible they are, truly. I don’t abuse it but it’s so nice to reach out and get a timely response. When my dad was in rehab, I never got a call or email back from anyone. Amazing place and so much better than I imagined.
May 24, 2021
I am a friend or relative of a current/past resident
The staff is incredibly caring and informative. My father has settled in to his new companion suite. The Arbors staff did a wonderful job matching him up with his roommate. The staff, and Maggie the canine embassador, welcome me every time I visit. My dad feels at home at the Arbors, and I do too!
May 01, 2021
Other
In my experience, I have known The Arbors of Bedford to be a warm, caring and friendly community. Staff members are dedicated and committed to the safety and well-being of its residents.
It is comforting to know that my loved one is cared for and treated with dignity each day.
At the Arbors, patients always come first. I have seen staff set aside what they are doing at the time and stop to listen to a story, tell a joke, offer assistance, share a smile, sing a song or just hold a hand.
A grateful family member
February 18, 2021
I visited this facility
My dad was a resident here at The arbors. This was the most wonderful place for him! I have never been to a facility where people were so warm, caring, welcoming. The nursing staff, the caregivers, were absolutely amazing. You felt like you were part of a family and you were going to someone’s home. The facility itself is amazing with Lots of light, big windows, beautifully decorated rooms, again, it felt like you were in someone’s home! I loved going there to see my dad and visit as often as I could with my dad along with becoming friends with some of the amazing residents he shared his time with..Sadly he recently passed away, not because of Covid, but because of some health issues. He was extremely happy there, made friends with the residents and had a great social life, And did a lot of the amazing activities that were offered daily to the residents.I felt like the caregivers, the nurses and the residents All became friends to me and part of my family. I can’t say enough good about this facility and all the people that work there. They truly are part of a family and the care they give all of the residents is absolutely amazing. I’m so very happy that my dad got to spend his elder days here !
I would highly recommend the Arbors to anyone who is looking to find a home for their elderly family member!
February 11, 2021
I am a friend or relative of a current/past resident
Care is horrible. You can't depend on the staff to do even the most basic things like take dentures out and clean the rooms and bedsheets. The food is not healthy or nutritious. They never offer fresh fruit or vegetables. Mostly pasta and dessert. My feelings are that these facilities are money grabbing at any cost. They also mark your loved ones as attending activities when they are not. Plan to be an advocate 24/7 for your loved one if you want them to get cared for.
November 30, 2020
Other
Poor Staffing, lots of falls, poor meals and it is all for a Profit. What you pay for a loved one to live there one might as well hire HomeCare. A dog pound takes better care of their animals than this place does the Elderly.
Provider Response
Thank you for your review. Benchmark takes all feedback seriously and we continue to work to improve. If we can be of assistance to you or a loved one in the future, we'd love for you to take a second look.
September 11, 2020
I am a friend or relative of a current/past resident
This place is the worst! Staff lack the proper training to do their jobs. There are a few special LNAs and nurses, but most are too burned out and don’t care about the residents. The building is old and in need of upgrades to their heating and cooling system, phone lines, cable, and internet. Cooling and heating is a major safety issue and temperatures in the resident rooms can be unsafe. Food is not great. A lot of processed and canned food and no fresh fruit or veggies. Concerns and complaints are not addressed and all you get is lip service. It is a full time job to advocate for your loved one to receive proper treatment and care. I would look for any other place before going here.
October 05, 2019
I visited this facility
The Arbors of Bedford seemed appropriate. It is clean and laid out nicely. They also have an engaging staff. They are set up basically in two wings. One wing is the memory care and the other wing is the assisted living. Within the wings they have set up what they call neighborhoods where they dine in smaller groups. The neighborgoods also have places for activities. The facilities are quite adequate.
August 27, 2014
I am a friend or relative of resident
My mother was here for 5 years and they provided great care for her. It was a very difficult decision to move my mom from her home of 30 years but it was no longer a safe place for her. The caring and knowledgeable staff guided me through the process and let me know of all the available options. We decided to make the move and couldn't have been happier. I came across this site while doing some research for a friend and felt compelled to write this as the care and compassion was that good and I will definitely recommend this facility for her mom. By far the best place in southern NH for alzheimers care.
April 04, 2014
I am a friend or relative of resident
My Dad has been at The Arbors for almost six months now. I am so impressed with the warmth and concern of each member of staff, with their obvious affection for the residents and with their genuine desire to keep them (and their families!) happy.
The place is beautifully designed, clean and there is a good mix of activities on offer every day. The food is not what I would like myself, but Dad enjoys it a lot and I think most people in his age bracket expect and prefer the sort of standard American food which is served.
All in all, I recommend The Arbors enthusiastically.
September 29, 2011
I am a friend or relative of a resident
I had to bring my grandmother here due to her becoming very ill and extremely weak very quickly. I was unable to handle her needs at the time and searched for a place that would really take care of her. The home was clean and the staff seemed like they cared about their residents. The one thing that I really appreciated was how they made each residents room/home, as much like their real home as they could. They really tried to make my grandmother as comfortable as possible. They offered a decent amount of activities and helped my grandmother get on the internet as well. I think the pricing was fair considering I could not provide the help my grandmother needed. Food left something to be desired however. I really would recommend Arbors of Bedford for those looking for a place to bring their loved one in NH. They also really encourage visitors and family gathering at the facility. You never feel that far away!
Services and Amenities of The Arbors of Bedford
Room and housing options
- Companion Suites: We Offer Companion Suites
- Studio Apartments
General
- Resident Capacity: 80
- Minimum Age: None
- Pets: No Pets Allowed
About The Arbors of Bedford
The Arbors of Bedford, dedicated exclusively to serve the need of individuals with memory loss, is a leading provider and expert in memory care in New Hampshire. Memory care is all we do, and every sight, sound, taste, feeling and experience is designed to help seniors with memory loss lead more rewarding lives. Nestled in the pines along the Merrimack River, in the heart of an American Bald Eagle sanctuary, we help create an environment that feels safe and familiar, empowering and fulfilling. Our unique, single story residence helps residents to maintain their independence and connect with the people who love them most.
Caring for the whole person is at the heart what we do at The Arbors of Bedford. Our residents live in an amenity-rich setting supported by a caring team with an innovative memory care program that celebrates and supports the capabilities of each resident through individualized and group activities that encourage creativity and self-expression. This program gives residents freedom, choice and the opportunity to enjoy a meaningful day, every day.
Get CostsMap of The Arbors of Bedford
Senior Living Communities near Hillsborough County, NH
Other Senior Care in Bedford, NH
Helpful Articles
- 8 Things to Do When You First Learn Your Loved One Has Alzheimer's
- 10 Signs It Might Be Time for Memory Care
- 8 Red Flags That an Alzheimer's Caregiver Needs a Break
- Memory Care vs. Assisted Living
- Memory Care Checklist: What to Look for, What to Ask
- How to Find the Alzheimer's Care Facility That is Right for You
- Paying for Memory Care: 7 Things to Know
