Susan Bailis Assisted Living

Offers Assisted Living

6 Reviews
352 Massachusetts Avenue, Boston, MA 02115
Call (800) 385-2527
Susan Bailis Assisted Living (800) 385-2527

Reviews of Susan Bailis Assisted Living

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Assisted Living Reviews for Susan Bailis Assisted Living

December 31, 2013

By Caring82126750

I visited this facility

I like Susan Bailis Assisted Living Community quite a lot. The best thing about this place was the fact that it is in the city and I like that. The building was all very good. The staff that I met was very nice as well. I did try the food and it was also quite good.

June 30, 2011

By GuiCyber

I visited this facility

Susan Bailis Assisted Living is located near Symphony Hall in Boston, MA. We visited it while looking for a place for a cousin, an elderly woman suffering from Alzheimer's. I was very impressed with the facility, but we ultimately decided she would be better off near family in western Massachusetts. They had great facilities that appealed to us because they were not at all hospital-like, and they seemed to have a lot of social and musical programs that would appeal to our family member. They appear to be very committed to holistic eldercare, and I believe they would have been a great choice. The location is good for seniors interested in staying active in the community!
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Questions about Susan Bailis Assisted Living

Describe the overall population of assisted living residents at Susan Bailis Assisted Living. What is their average age? What are their favorite things to do?

Average age is about 80, about 10 years younger than in most other assisted living communities. They love to visit city attractions, walk around the neighborhood, listen to student musicians from the local music schools.

What programs or activities does Susan Bailis Assisted Living offer to enrich residents' well-being?

Regular on-site performances from Berklee College of Music and N.E. Conservatory students. Various exercise programs (stretching, yoga, tai-chi, zumba), presentations

What places are near Susan Bailis Assisted Living or within walking distance for assisted living residents to enjoy?

Symphony Hall, Museum of Fine Arts, YMCA, Copley Place, Christian Science Plaza, Mary Baker Eddy Library, Southwest Corridor Path with various gardens

What transportation services does Susan Bailis Assisted Living offer to assisted living residents?

Scheduled transportation for shopping and social events. Boston Cab, Uber/Lyft, The Ride, MBTA City Bus outside our main entrance. MBTA Subway stop across the street.

What makes the chef or dining program at Susan Bailis Assisted Living exceptional? What kind of menu can assisted living residents expect?

Everything is made fresh daily, except a few desserts. Two entree choices at each meal plus daily alternative menu options. Entree choices rotate every 5 weeks. Daily balance of healthy and comfort foods. Spring/Summer and Fall/Winter Menus.

What safety features or security measures does Susan Bailis Assisted Living offer to assisted living residents?

We have Concierge 24 hours/7 days a week. All entrances and exits are secured 24 hours/7 days a week. Outdoor lighting around the premises.

How does Susan Bailis Assisted Living keep residents' families informed about their loved ones?

We regularly communicate by phone and email with a primary contact for each resident whenever there is a change of condition or status or general concern.

What is the care staff-to-resident ratio at Susan Bailis Assisted Living during daytime and nighttime hours?

Depending on the individual care of all residents, we typically have 3 care-aides during the day and evening with 2 care-aides overnight

If Susan Bailis Assisted Living accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We do not accept dogs. We do accept cats. Cats enjoy the indoor area within the resident's apartment.

What ongoing senior care training does the staff receive?

All staff receives monthly in-service training on various senior-care related topics.

What safety features or security measures does Susan Bailis Assisted Living provide to protect residents who wander?

Residents can come and go as they please. We do not offer a secured Memory Care program.

Costs for Susan Bailis Assisted Living

Cost of Assisted Living

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Services and Amenities of Susan Bailis Assisted Living

Room and housing options

  • 1-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Party Space
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Skilled Nursing
  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes


  • Offsite Activities

Guest services

  • Guests At Mealtime


  • English


  • Resident Capacity: 82
  • Minimum Age: Minimum Age 62

Range of services

  • Physical Therapy


  • State Licenses: Certificate only N/A


  • Assisted Living Starting At: $5000/month
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    About Susan Bailis Assisted Living

    Health. Happiness. Hospitality.

    Families and individuals choose Susan Bailis for different reasons. They stay for the same reason. Walk through our doors and discover a tapestry of smiling, friendly faces that reflect the diversity of our area. At Susan Bailis, we’ve earned a reputation for delivering on our promise of a better life and the peace of mind that comes with exceptional personalized services and round-the-clock staffing. And there are no long-term commitments or expensive investments to make.

    Named after a local eldercare pioneer, we are Boston’s premier assisted living community. We are conveniently located just steps from Symphony Hall, in the heart of Boston’s thriving cultural and entertainment world. Convenient to nearby shopping, restaurants, and a host of local services, our neighborhood has the best that Boston has to offer.

    From our welcoming, stately entrance and modern spaces, to our relaxing lounges and gracious dining room, Susan Bailis’ warmth and charm will embrace you. We even offer free heated indoor garage parking for residents and visitors.

    Choose from a variety of spacious, high-ceiling, feature-filled floor plans. Outside every door, your loved ones will discover all that they need to remain fit, feel involved, and enjoy the cheerful company of others, whether enjoying a home-style meal or the shops and myriad attractions of downtown and the suburbs during our scheduled motorcoach excursions and adventures.

    It’s a Wonderful Life

    We are a staff that believes in a purpose beyond ourselves. Our compassionate people and service culture set us apart – a highly-skilled and dedicated team committed to meeting our residents’ every need and to help them live each and every day to the fullest. To that end, we offer a full spectrum of specialized services and amenities specific to our prime urban location.

    Amenities & Activities

    • Tax Credit Assistance [more info]
    • Variety of Apartment Styles
    • Hospitality Kitchenettes
    • Step-in Showers
    • Emergency Call Systems
    • Pre-Wiring for Cable
    • Housekeeping
    • 3 Chef-Prepared Meals Served Daily
    • Cozy Café to Entertain & Snack
    • Scheduled Outings
    • Enclosed, Monitored Parking
    • Beauty & Barber Salon
    • Exercise & Cultural Events
    • Creative Arts Programs
    • Lounge Areas & Library
    • Outdoor Patios & Gardens
    • Musical Concerts
    • Community Room for Games & Cards
    • Computer Stations
    • Heated Garage for Residents & Visitors
    • Across from Symphony Hall
    • Guest Speakers
    • Postal Services
    • Smoke-Free Environment

    Bring us your Challenges. We have Solutions.

    Susan Bailis is a place where you can trade in the uncertainties of a loved one living alone or the responsibilities of maintaining a home for the affordable services and amenities that simplify life. We take the work and the worry out of your daily routine so you can stay connected to the things that matter most in life.

    Our comprehensive wellness services are tailored to each resident’s individual needs. We provide them in the comfort and privacy of their own apartment – delivered with sensitivity and a smile by licensed nurses and a skilled, medically-oriented staff on duty 24/7. It’s your assurance of fast, qualified response to any emergency.

    Thank you for your interest at Susan Bailis. Please give us a call to schedule a free tour.

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    Susan Bailis Assisted Living

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