Sunrise of Arlington MA

Km128

If zero stars was an option, that would be my rating. Sunrise is a good facility if your family member is comatose or independent. Assistance is not their forte. They have limited to 0 dementia training. They knee my father had frontallobe dementia when he first moved there. As his disease progressed, they were un able/unwilling to provide the training for staff and care needed for my father. There were numerous errors in his care plan, this is all documented with Social Services. Run away fast.

Provider Response

Tyler766572

Sunrise of Arlington facilities seemed attractive. We saw the studio, companion suite, the dining areas, and some outdoor space. There was a dog barking when we walked in. The location was great.

Kate044644

Of all the places I visited, I have to say that the people who run Sunrise of Arlington MA were just absolutely wonderful, but it wasn't the right place for my mother because the place was too busy for her. She needed more quiet areas than they would have there. I think the rooms were fine. They had a very inviting dining room. The staff seemed very good, and the parking was OK.

Chris656356

We were not impressed with Sunrise of Arlington. When we visited, they were having an open house and it was very hectic, disorganized, and didn't have a nice, homey feel. It was a little chaotic. The staff was fine. I don't have anything negative to say about them. It's just not as nice as some of the other places we saw. It's definitely a step down in all aspects than some of the other places we saw.

Provider Response

Patricia107102550

My mom is at Sunrise, and we love it. They are wonderful. I went to a number of them, and that one is the best. I like their program and their care for dementia patients. My mom is in a two-bedroom, but the way that they build their two bedrooms is that the bathroom is in the middle, so it is as if they are two separate ones. They let them participate in anything that they possibly can. They do some memory work, arts & crafts, and memory games with them. It is right on the main street, but the memory unit is on the third floor, and they have a nice porch that was protected. They have a nice living room. The bedrooms are clean. It is just very nice, and the food is excellent.

Burned and Be Warned

This assisted living facility is very poorly run. My family member did a respite stay for 3 months and she ended up in the ICU because of their uncoordinated care. There were plenty of times when an on-call assistant would not show up to a room when paged. Additionally, the Assisted Living coordinator is very rude, condescending and constantly tries to push for charging extra for services and additional fees. Never once did I hear from her about the care for my family member and how she was doing - it was always the family member seemed to be the cause of problems. Also, if you are trying to provide some of the care yourself like giving medications, they strongly try to discourage it so that they can do it and charge a lot for it.

Provider Response

Caring80299050

I like everything about Sunrise of Arlington. Everything about this facility is perfect. It is immaculately clean. The staff are all very nice. They all do their job and they take good care of my father. I can’t find anything wrong with it. Dad is very comfortable in the facility.

Caring2902

Sunrise of Arlington was okay and clean. Units are very small and the main space is very small with a kitchenette and a little garden at the back. I spoke to somebody who took us on the tour but we didn't talk to the staff. They were having an entertainment night where they had some musicians in and everybody was sitting in the reception area which was also the dining room and that was kind of claustrophobic, but maybe because there were so many people there.

Grandson1987

In my multiple visits to Sunrise Senior Living in Arlington, MA I have regularly been impressed with the friendliness of the staff, cleanliness of the resident rooms and grounds, and above all with the apparent happiness of the seniors residence. My grandmother has been a resident there for the better part of the last 3 years and while I was initially skeptical about her moving into a nursing home I was completely sold the first time I saw the facilities and met with the staff. One of my major concerns about Sunrise Senior Living was the location right on one of the busier avenues in my town. However, this turned out to be a blessing as it allows higher functioning residents (which definitely still includes my grandmother!) to frequent local shops and restaurants as they please. While I realize that my grandmother may not remain at this level of functioning forever I am confident that she will continue to be well taken care of at Sunrise.

Manisha

The amenities: Food facility was really good. Clean and healthy food with choices although limited but great choices.Games provision for the elderly to play during the evening.Calender with events provided, so options to choose when to go.Personal aid also provided.The staff were really nice and friendly to visitors as well as the seniors.The environment was really clean and cozy. Therefore, I believe that seniors living there are satisfied. The bathrooms had emergency help strings which is very beneficial for the seniors living there.The rooms provided for seniors with personal aid were pretty decent. The rooms had refrigerator, television. The nurses available there made sure that everyone took their medicine and would check up on them timely. Amenities such as bed sheets, diapers etc were provided by the facility on a daily/ weekly basis.Newspapers were provided to the seniors on a daily basis. Personal attention is given to each senior. The laundry was not personal although which might be an issue at time but it is not a big deal.

Deidre Wilson

I really liked Sunrise Assited living. My grandmother was a resident there for over 4 years in their Memory Care wing. My grandmother was suffering from demntia and the staff at sunrise helped us through every level of her care from the very beginning to the end. The took wonderful care of my grandmaother but they also took wonderful care of us. They were attentive to our questions and concerns and took the time to explain the ins and outs of her diease. The facilities were always clean and welcoming and they invited personal touches to their patients rooms to make them and us feel more at home. They hosted special events through out the year and durign holiday and invited the families to particiipate with their loved ones in these activities. They were also extrememly responsible. Always makeing sure to call if anything out of the ordinary happened. Such as a bad night, change in appitiet or concerns from the Doctor who came to visit regularly. I think they only thing that I didn't like about the facility was it had a very high turn over for nurses aids and this made it difficult to get to know and establish a rapport with the people who had the most interaction with my grandmother on a day to day basis.

cmarie1

I would frequent this assisted living facility as an EMS provider. Every time that I have been in this facility I received nothing but kindness and help from the staff. From the receptionist to the RN's on staff, they would bend over backwards to help the patient as well as my partner and myself. The facility is always clean and pleasant smelling unlike other facilities I have been to. The decor is elegant and designed to make the patients feel at home. There are always activities going on with much participation from the patients. The food is always abundant and looks appeasing. The rooms are very spacious and accommodating. Usually the rooms are cramped with no free space to move a stretcher or wheelchair. Also there is always 3 or more patients to a room which spreads germs. It is always a pleasure coming to the Sunbridge of Arlington. If I had to choose a facility for an ailing family member, I would likely consider this facility.