Villa Rosa Nursing Home

My grandmother was in this facility in 2019 and the care giver were non-responsive to her and our family on a daily occasion. We had to complain every day and had several meetings with the administer. They took days and days to install simple bed rails, while my grandmother was at risk for falling. There were no scheduled days for bathing or washing of clothing. At times, there were no answer at the front desk to reach patients or nurses. The phone would just ring and ring. Several times I was able to just walk in with no one stopping and questioning me and not one nurse in sight. Also, the facility needs a makeover.