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Westminster Village West Lafayette

2741 N Salisbury St, West Lafayette, IN 47906

(800) 558-0653

Verified Partner

3.77

(9 reviews)

Offers Continuing Care Communities, Independent Living, Memory Care, and Assisted Living

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Reviews of Westminster Village West Lafayette in West Lafayette, Indiana

3.77

(9 reviews)

  • Facility

    4.6

  • Staff

    3.8

  • Food

    3.8

  • Activities

    4.7

  • Value

    3.3

Larry

5

September 21, 2023

I am a friend or relative of a current/past resident

My mom moved into Westminster Village West Lafayette. I chose it because they have good customer service and a high retention rate of employees. All of their staff engage with everybody. The food is good. They do bingo, singing, and all kinds of things. Everything in there is clean and workable.

Provider Response

Thank you for sharing, Larry. And thank you for entrusting your Mom's care to us!

Mark

5

November 3, 2022

I visited this facility

I went to Westminster Village West Lafayette. They had lovely facilities. They had nice exercise equipment, large social rooms, a swimming pool, and a hot tub. The thing that I was struck with, too, was the way that they sized the dining room, so it allowed good access for people in chairs. The place where my dad is currently, they're so close together that it presents problems getting in and out of the cafeteria. However, the thing that I found that was not going to be good for my dad there at Westminster Village West Lafayette was that it was just too big of a facility and his ability to find his way would present challenges. It just was not a good fit for my father. It was just too big. The staff were responsive and affable. The place is very well maintained. We went into a room, it looked like it was brand new, even though it had been used. They did such a fine job of cleaning it up, it was hard to tell that anybody had ever been there.

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day and even though we were not fit at this time for your dad, we hope to be of service to you and your family again in the future. Warmly, Westminister Village

PSSchmeisser

5

May 28, 2022

I visited this facility

We have visited several communities now but none as impressive as West Minster West Lafayette. From staff to rooms to activities and friendliness, you will not find a better home!!!

ketr

2

January 16, 2021

I am a friend or relative of a current/past resident

Care in assisted living was fine as long as my mother was not reliant upon assistance. She had to move into the health care area and the level of care was abysmal. The wait for assistance to go to the bathroom was far too long and sometimes, nonexistent. I believe the health care area is woefully understaffed and the care my mother received was unconscionable. She went days without showering, her nails and teeth were disgusting and she frequently was wearing someone else's clothes. In addition, the people we dealt with in administration were poorly trained, ridiculously bureaucratic and obstructive.

Provider Response

We want to thank you for taking the time to give us your feedback. We are committed to creating a comfortable environment for all of our residents, so we are disappointed to hear about your mother's experience. We value all feedback and we'll continue to find ways to improve by addressing areas we missed in delivering a great experience for your mother. If you would like to talk more about the experience, please contact Ben Blankenship, Executive Director

EK Osborn

2

September 6, 2019

Other

My Mother was at Westminster Village for approximately 6 years. She began in Independent Living went to Assisted Living and finally ended in the Health Center. If you do not need personal care and can leave the facility for meals, Westminster is nice. It is a lovely facility with many options. However if you need nursing staff and have all your meals there it is not worth the costs. The nursing staff are kind and caring, the “servers” in the restaurants are also kind, caring and fun. But the facility is understaffed. Waiting for help to use the restroom or go to a meal can take 10-20 minutes. My Mother needed 2-3 aides because of her disabilities. What the aides were taught was to have one come and turn off her alert button then go try to find another aide. I witnessed a manager doing this with my Mom. This allows their records of timed responses to be inaccurate but fine for them. When we first moved Mom to the Health Center she became shamed and upset because it took so long it was too late for her to use the bathroom and she had to be changed. The nursing staff was quite kind but I watched my Mom lose her dignity. The cost of a single room in the Heath Area was approximately $20,000 a month. When we could no longer afford this she was moved to a small shared room. The cost for it was approximately $10,000 a month. The smaller room was difficult for her to navigate. First she had an electric scooter. Then we ended up with a wheelchair. Both difficult to maneuver in her room. She was unable to reach the faucet because her wheelchair could not get under the sink area. In regards to the understaffing in both the rooms and dining areas I spoke with many different managers numerous times but nothing was ever done. I was told they had “ the state requirement “ of aides. I later found out there was no such requirement. My Mother had a difficult time finding any appetizing food (Wild boar and alligator were two choices). She always said the best part of the meal was her tea. One evening my Mother’s roommate was served a hamburger that was raw in the middle. One evening when I was with my Mom the electricity went out due to a storm. Many of the residents used oxygen, including my Mom. All the staff was working extremely well and quickly to try to find emergency plugs along with taking care of the frightened residents in the darkened rooms. Without family members helping the staff it would have been more chaotic. NO MANAGER CAME TO HELP!!!! My sister or I stayed with my Mom everyday when we could, which was almost always. At the end we were there 24/7 to make sure she was helped. If you are an independent resident the facility is nice however if you need nursing help I could not recommend Westminster. The staff were all quite nice and caring but the management has one concern and it is not the residents or the staff. We would have moved my Mom to another facility however she did not have the strength mentally or physically to leave a place where she had lived for so long. Staying with Westminster was quite challenging for our whole family. What was a difficult and sad time on our lives was exacerbated by dealing with the poor management at Westminster in trying to get proper care for our Mother.

Provider Response

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We regret that you had a negative experience, and will use this as an opportunity to improve. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience.

Anonymous107553650

3

June 21, 2015

I visited this facility

Westminster Village had a lot of activities. The dining area was clean and pleasant, and the service was OK, but it was like eating in a great big dining hall, which was not much fun. The food was good. I liked their single homes for independent living.

Dee-dee

5

April 20, 2015

I am/was a resident of this facility

I was in the hospital, and then they moved me in here. We are just overwhelmed by the activities. We have art classes, crafts -- there are so many. We have movies and dancing, they play cards -- it is just numerous things. I don't go to a lot of them, but there is something that you can do all the time if you want to. The maintenance and up-keep of the place is very nice. The staff people are wonderful, and we are just like family here -- all of us. The food is good, it is nourishing, and they have lots of different things that you can choose from. I think it is just wonderful here at Westminster Village.

poppy22

3

March 4, 2015

I am a friend or relative of resident

My grandfather has lived at Westminster for 2 years now in his own apartment. The facility is very nice and has much to offer its residents. However, he is now needing Assisted Living Services and there are no beds available. The social workers and financial staff have not been helpful at all, and did not provide any recommendations or assistance in finding another facility. We were able to locate another facility and are moving him out. During this process we also found Westminster to be quite pricey compared to other places.

MVeach

4

September 30, 2011

I am a friend or relative of a resident

My grand father was a long term resident of West Minster Village until late last year. The facility is one of the cleanest nursing/assisted living centers in my area. They do not have the sterile atmosphere that most of them around here do. At first my grand father had his own little apartment with kitchenette and bedroom. The nursing service was great and they checked on him several times a day. He had the ability to eat in the dining room each meal, or he could have food brought to his room. The facility reminded me more of a hotel than a nursing/assisted living center. They had daily activities and games going on for the seniors to participate in. They also had weekly outings to different places in the Lafayette area. Even when he was not able to live on his own in the assisted center and had to be moved to the nursing area he was still in his own room. I think that the staff at West Minster Village took excellent care of my grand father and I know that I would recommend them to anyone. He was very happy there and he gained so much social interaction that he was not getting when he was still in his home. I hope I am lucky enough to end up in such a nice place when I need assistance later in life.

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Costs for Westminster Village West Lafayette in West Lafayette, Indiana

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$3,500

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$8,400

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$3,945

Starting Price

Services and Amenities of Westminster Village West Lafayette in West Lafayette, Indiana

Costs

  • All Inclusive Rent
  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals

Medicare

  • Health

    3.0

  • Overall

    5.0

  • Quality

    5.0

  • Staff

    5.0

Medicare Provider Number: 155177
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

About Westminster Village West Lafayette in West Lafayette, Indiana

Now and in the future: Westminster Village is a non-profit Life Plan Community that keeps you connected to what matters most. Here, on 42 lushly landscaped acres, you can truly live a carefree life in a completely maintenance-free home, be inspired by cutting-edge wellness opportunities, and, most importantly, feel right at home. With 24-hour security your safety and well-being are top of mind. You’ve found senior living with the right mix of hospitality, high-tech convenience and good old-fashioned friendly people. Exercise your body and your artistic side in our Live Well Fitness and Rehab Center. Connect with family and friends as often as you choose. Choose which of our dining venues appeals to you. Participate in one of our daily events or select a committee to become involved with. Westminster Village features a variety of living options for nearly every need: independent living in three residence choices (ranch-style homes, luxury apartments or innovative hybrid homes), assisted living, memory care, long-term skilled nursing and short-term rehabilitation services.

Map of Westminster Village West Lafayette

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