Westminster Village West Lafayette
2741 N Salisbury St, West Lafayette, IN 47906
(800) 558-0653
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Reviews of Westminster Village West Lafayette in West Lafayette, Indiana
3.77
(9 reviews)
Facility
4.6
Staff
3.8
Food
3.8
Activities
4.7
Value
3.3
Larry
5
|
September 21, 2023
My mom moved into Westminster Village West Lafayette. I chose it because they have good customer service and a high retention rate of employees. All of their staff engage with everybody. The food is good. They do bingo, singing, and all kinds of things. Everything in there is clean and workable.
Provider Response
Mark
5
|
November 3, 2022
I went to Westminster Village West Lafayette. They had lovely facilities. They had nice exercise equipment, large social rooms, a swimming pool, and a hot tub. The thing that I was struck with, too, was the way that they sized the dining room, so it allowed good access for people in chairs. The place where my dad is currently, they're so close together that it presents problems getting in and out of the cafeteria. However, the thing that I found that was not going to be good for my dad there at Westminster Village West Lafayette was that it was just too big of a facility and his ability to find his way would present challenges. It just was not a good fit for my father. It was just too big. The staff were responsive and affable. The place is very well maintained. We went into a room, it looked like it was brand new, even though it had been used. They did such a fine job of cleaning it up, it was hard to tell that anybody had ever been there.
Provider Response
PSSchmeisser
5
|
May 28, 2022
We have visited several communities now but none as impressive as West Minster West Lafayette. From staff to rooms to activities and friendliness, you will not find a better home!!!
ketr
2
|
January 16, 2021
Care in assisted living was fine as long as my mother was not reliant upon assistance. She had to move into the health care area and the level of care was abysmal. The wait for assistance to go to the bathroom was far too long and sometimes, nonexistent. I believe the health care area is woefully understaffed and the care my mother received was unconscionable. She went days without showering, her nails and teeth were disgusting and she frequently was wearing someone else's clothes. In addition, the people we dealt with in administration were poorly trained, ridiculously bureaucratic and obstructive.
Provider Response
EK Osborn
2
|
September 6, 2019
My Mother was at Westminster Village for approximately 6 years. She began in Independent Living went to Assisted Living and finally ended in the Health Center. If you do not need personal care and can leave the facility for meals, Westminster is nice. It is a lovely facility with many options. However if you need nursing staff and have all your meals there it is not worth the costs. The nursing staff are kind and caring, the “servers” in the restaurants are also kind, caring and fun. But the facility is understaffed. Waiting for help to use the restroom or go to a meal can take 10-20 minutes. My Mother needed 2-3 aides because of her disabilities. What the aides were taught was to have one come and turn off her alert button then go try to find another aide. I witnessed a manager doing this with my Mom. This allows their records of timed responses to be inaccurate but fine for them. When we first moved Mom to the Health Center she became shamed and upset because it took so long it was too late for her to use the bathroom and she had to be changed. The nursing staff was quite kind but I watched my Mom lose her dignity. The cost of a single room in the Heath Area was approximately $20,000 a month. When we could no longer afford this she was moved to a small shared room. The cost for it was approximately $10,000 a month. The smaller room was difficult for her to navigate. First she had an electric scooter. Then we ended up with a wheelchair. Both difficult to maneuver in her room. She was unable to reach the faucet because her wheelchair could not get under the sink area. In regards to the understaffing in both the rooms and dining areas I spoke with many different managers numerous times but nothing was ever done. I was told they had “ the state requirement “ of aides. I later found out there was no such requirement. My Mother had a difficult time finding any appetizing food (Wild boar and alligator were two choices). She always said the best part of the meal was her tea. One evening my Mother’s roommate was served a hamburger that was raw in the middle. One evening when I was with my Mom the electricity went out due to a storm. Many of the residents used oxygen, including my Mom. All the staff was working extremely well and quickly to try to find emergency plugs along with taking care of the frightened residents in the darkened rooms. Without family members helping the staff it would have been more chaotic. NO MANAGER CAME TO HELP!!!! My sister or I stayed with my Mom everyday when we could, which was almost always. At the end we were there 24/7 to make sure she was helped. If you are an independent resident the facility is nice however if you need nursing help I could not recommend Westminster. The staff were all quite nice and caring but the management has one concern and it is not the residents or the staff. We would have moved my Mom to another facility however she did not have the strength mentally or physically to leave a place where she had lived for so long. Staying with Westminster was quite challenging for our whole family. What was a difficult and sad time on our lives was exacerbated by dealing with the poor management at Westminster in trying to get proper care for our Mother.
Provider Response
Anonymous107553650
3
|
June 21, 2015
Westminster Village had a lot of activities. The dining area was clean and pleasant, and the service was OK, but it was like eating in a great big dining hall, which was not much fun. The food was good. I liked their single homes for independent living.
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Costs for Westminster Village West Lafayette in West Lafayette, Indiana
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$3,500
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$8,400
Starting Price
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$3,945
Starting Price
Services and Amenities of Westminster Village West Lafayette in West Lafayette, Indiana
Costs
- All Inclusive Rent
- Rent Plus Care Fees
- Entry Fee
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchens
- Dining Room Shared Meals
Medicare
Health
3.0
Overall
5.0
Quality
5.0
Staff
5.0
About Westminster Village West Lafayette in West Lafayette, Indiana
Now and in the future: Westminster Village is a non-profit Life Plan Community that keeps you connected to what matters most. Here, on 42 lushly landscaped acres, you can truly live a carefree life in a completely maintenance-free home, be inspired by cutting-edge wellness opportunities, and, most importantly, feel right at home. With 24-hour security your safety and well-being are top of mind. You’ve found senior living with the right mix of hospitality, high-tech convenience and good old-fashioned friendly people. Exercise your body and your artistic side in our Live Well Fitness and Rehab Center. Connect with family and friends as often as you choose. Choose which of our dining venues appeals to you. Participate in one of our daily events or select a committee to become involved with. Westminster Village features a variety of living options for nearly every need: independent living in three residence choices (ranch-style homes, luxury apartments or innovative hybrid homes), assisted living, memory care, long-term skilled nursing and short-term rehabilitation services.
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