Brickyard Healthcare - Portage Care Center

Judy_01

My mom is in a nursing home called Brickyard Healthcare - Portage Care Center. It's an older nursing home, but they're really, really good in their memory care. The doctor is always in there checking everybody out, has caught a few things and got it corrected, and right now I'm pleased with them. They keep a pretty good eye on her. The doctor comes in more than I thought they would in a nursing home. When I go into her room, which she now shares with two other memory care people, it's nice and clean. The floors shine. They keep the place nice and clean, and it doesn't smell, and that's amazing. It doesn't matter if I call during the day or it's 8:00 at night just to see how my mother is doing, and the staff members always are very polite. If I have a question about something in her room, they will go in and check it and call me right back. I think that's wonderful to be able to rely on them. And if there's a problem, like if she doesn't want to take a bath or something, they call me and let me know if it's medical or how her moods are doing, and things that are very important to me. With regard to activities, my mother loves bingo, and so they have bingo. Sometimes they have some specials where they bring food in with fruits and everything. It looks beautiful. They have coloring and they story-tell to keep them busy and occupied.

Wheels1

My relative has resided at Golden Livings memory unit for 3+ years. He's had run ins with roommates or patients who are confused or less outgoing. The staff moved him until they found a compatible roommate. We're notified any time there are changes in his medications, room, behavior or health. The staff is professional and friendly with us and our relative who is well fed, in good spirits and pretty clean every time we arrive and we rarely call in advance. He used to wander at all hours, unclean, smoking cigarettes, drinking coffee by the pot, eating junk food and often irritating strangers. Now he doesn't smoke, has a healthy diet, sleep/wake schedule and is clean. He loves the church services offered, outings, crafts, helping decorate the unit for the holidays and the related events. He is happy and now has a good friend. I would give 5 stars if more physicians were involved with the patient care at the facility. I understand that physician schedules are busy and that adding a memory care unit is not an easy or often feasible thing to do. He's safe, happy, healthy, clean and well fed and that's what matters.

ELButch450

My father is currently in the memory care section of this facility and I feel that he is being well cared for. He had a difficult roommate at first but as soon as we asked for him to be moved it was done.

Noahappyperson

This place was filthy they don’t clean the sunroom at all garbage was left from three days from our pizza party down there the aids do not clean or check on patients regularly call lights are busy nonstop they do not check on them I would not even put my dog in there this is ridiculous I feel so bad for the elderly people that can’t speak for their self I’m getting my mom out of there soon as possible

concernedforourelders

I would not recommend this facility to anyone! My mom was only there for 3 months last year, and it was a daily struggle to make sure her needs were being met. Between my brother, cousin, and myself, we were with my mom everyday, and every visit there were things that had to be brought to the staff's attention dealing with lack of proper care for my mom. I can't imagine how bad things were for those residents that didn't have someone checking on them everyday..... Then one day I received a call that my mom needed to be taken to the emergency room to have a head wound looked at. That head wound required 4 stitches, and ultimately lead to her death 6 weeks later. To this day, no one from this facility can tell me what caused my mom's injury. I understand that accidents happen, but it hasn't been explained to me that way and at this point it looks like a cover up is taking place. My mom deserved better care than what she received at this facility, and so does anyone else's loved one.

Provider Response

Caring112205150

Golden LivingCenters - Fountainview Place is a terrible place. I would not refer anybody there. It was not clean, and it was old and run down. It smelled, and it’s filthy. I think it actually should be reported. The staff was not mean to him, but the place and the facility are disgusting.