Great Lakes Healthcare Center

STAY AWAY! Not only will the resident wait HOURS for their call light to be answered, but the staff LIES about it. They cover for each other. They are lazy, rude, neglectful and uncaring. The worst!

My mom is a patient and it is disturbing of how the staff treat the patients. My mom goes to dialysis 3 times a week for 4 hours, they do not have a plan fir her to have lunch or dinner. My mom is diabetic and they forgot to give her insulin at nigh and her sugar level was 410. When my mom press the button to get someone to change her, someone comes in and turns the light off and leaves the room and doesn't change her, what if my mom couldn't breath or something life threatening no one would know because they just turn off the light and left. The staff doesn't want to work and is very rude, all they care about is a pay check.

Rooms are horrible, most share a tv. For what the cost of room and board is one would think a tv should be provided. Very gloomy rooms. The staff is even worst takes anywhere from 30 to 45 minutes to answer there call lights while they stand and laugh at there station. My loved one was still sitting in a wheelchair at 10:30pm, with clothing that was soaked and dirty. Don't expect to be cleaned but maybe once a week. My loved one smelled of urine. Food also horrible. Must of come from a garbage can. Nothing GREAT about Great Lakes except the Great Cost. Worst facility I ever came across. Isn't even worth a 1/2 star review. A former resident.

Warning!!!!!! Do NOT put any family / friend in this facility. Staff is very lazy!!!! wait times are anywhere between 30-45 minutes and even longer at time to answer call lights. Do not expect good nursing care they loves their cells better. Food service is the worst I have ever seen. Please consider spending 12 hours in this facility to observed the staff / kitchen /food so you will have a clear and informed picture.