Prairie Winds of Urbana

Wenna

I visited Prairie Winds of Urbana. The facility was beautiful. When I finally had my tour, the woman who was to tour with me was very rude to me. First of all, she asked me my age. Then she looked at me and said, Uh-uh. No, this is not for you. I said, You called me, and I'm here because I was referred to you. And she said, "This place isn't for you because of your age." I said, "I waited a long time for this tour." She said it doesn't work that way. She opened the door, and she said, "There you go." I thought the place was okay. I was able to look in a room, and the carpets were bad. The staff seemed unhappy. The residents were very kind to me. I was feeling like this would be a good place where I could do something. In fact, the people who talked to me about that place said that maybe I could get a job there or something, and they could work something out. My experience with the place was very positive at first when I walked in, but then the woman who was the tour guide was not nice to me. She didn't have any empathy. She showed me the door and kicked me out. I left in tears. I went to my car, and I cried before I left. I've never been treated that way before.

dana nicole

I am extremely happy with this facility. There are plenty of activities that involved other residents and the staff. The staff is extremely personable and my grandfather treats the staff as though they are his second family. There are meals they are fed that is of quality and it is also according to each resident's strict dietary need, if any. The rooms are private and comfortable. I have even built a relationship with the staff. My grandfather can lounge in his room, which is built like a suite. He has his own private kitchenette so that he does not feel forced to eat in the dining area when he wants to stay in his room or feel independent.

vrybz

My mother's longtime friend Betty H. from Champaign, Illinois, is a current resident of Prairie Winds. She has been in new the facility for approximately six months. The center is only a few years old. I visited the center in late August of 2011, and I was impressed with the cleanliness of the outside and inside of the building. Inside the center it was organized to the needs of the residents. There were excersise rooms for therepy and rooms for entertainment. The staff were very friendly, caring and knowledgeable about the residents medical needs. I was informed that they offer a bus service for the residents to hospitals and Dr.'s offices nearby and various local shopping areas. They supplied transportation for Betty to attend a funeral service of a friend. She just has to notify the staff that she needs transportaion to an from an appointment. I noticed that Betty had her own kitchenette in her apartment, which I thought was an important detail for her independence. The staff also check her medicines daily and ask if there are any questions. I would highly recommend this facility to any family researching extended stay care centers.