Brookdale Urbana

Offers Assisted Living and Memory Care

20 Reviews
1706 E. Amber Lane, Urbana, IL 61802
Call (800) 385-2527
Brookdale Urbana (800) 385-2527

Reviews of Brookdale Urbana

20 Reviews Write a review
Food
(Not Rated)
Staff
(4 Reviews)
Facility
(4 Reviews)
Activities
(Not Rated)
Value
(Not Rated)

Assisted Living Reviews for Brookdale Urbana

June 17, 2016

By Kathleen086763

I visited this facility

My impression of Brookdale Urbana was unfortunately negative, which was why we moved my mother out of there. The level of care had dropped considerably over the last few years, and it got to the point where it just wasn’t a safe or healthy place for my mother anymore. There were a couple of staff members that I would praise very highly, but the majority of them couldn’t care less. It wasn’t a good work situation for them either. They had a backyard, homey lounges, a TV room, and a small salon, though not particularly good amenities. The rooms were on the smaller side.

Provider Response

We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.

March 10, 2016

By Gsmith12

Other

Called here today between 1pm-3pm and the secretary on duty was very snappy and rude. Will be contacting Brookdale Corporate regarding this. We have been looking to find a place for our grandmother but the ladies attitude we encountered just doesn't go hand and hand with any profession, especially a caretaking facility and someone needs to be aware of this.

Provider Response

Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.

December 10, 2015

By Carol115457450

I am a friend or relative of a resident

We chose Brookdale Urbana for my mom because it's a small facility, and the people working in their memory care unit have been there for a long time. They keep all of their residents busy all the time. The staff is wonderful and very passionate. My mother has an L-shaped room where she has a little living room and a bedroom area, a refrigerator, sink, and a small table, so it's more like home to her.

September 29, 2015

By Anonymous113782350

I visited this facility

Brookdale Urbana (Formerly Emeritus at Canterbury Ridge) was a little noisier and busier the day we were there, but otherwise, it seemed to meet most of the things that we were looking.

January 05, 2015

By Caring100308550

I visited this facility

It is a large facility. They showed us around, and it looked like a nice facility. This is so much closer to our house. The dining room at Emeritus is very nice. They have adequate sized rooms. I was pretty satisfied with what I saw.

September 27, 2014

By Carey2

I am a friend or relative of a resident

My mother is now living in Emeritus at Canterbury Ridge. We chose this facility among others because it is closer to my sister. The staff working there is absolutely wonderful. They really get to know all of the residents. They truly care about them. They have an exercise group, movie nights, and trivia nights. They just have a variety of things that my mom can participate in if she wants to. Their food is pretty good. It is better than some places that we have tried, but of course it is not home cooking. The rooms they have there are very nice. In fact, my mother loves her room. She is happy being there. I don't worry about my mother for a minute. The best thing I can say aboout the place is my mom calls it a home now.

August 13, 2014

By Caring92264150

I am a friend or relative of a resident

I chose Emeritus at Canterbury Ridge for my mother because of the location and its amenities. It was the place that my mom -- out of all the places we've visited -- seemed to be most comfortable. The staff has been fantastic. They know all the residents and all the family members by name; they greet you every time they see you in the hallway. The facility itself is modern and clean. The rooms are well laid out. They do things like refinish the room when a new resident moves in. They have a lot of activities although my mom doesn't participate in them. I know that she does their exercise program in the morning. Food is excellent. They have a new chef that started earlier this summer and she is really good. It just seems that my mom is happy with the community, the staff, as well as the other residents that are there.

March 29, 2014

By Caring81261050

I visited this facility

Emeritus was pretty basic; there weren’t a lot of bells and whistles to it, but he staff was friendly and cared about the needs of the residents. Their rooms seem very sterile, hard, and cold. They could add a warmer touch to them. They followed up with me this weekend, and they were talking about expanding the memory care facilities, so that was encouraging. They have exercises through the rehab group. They have things in the garden area in the warmer weather. They have shuttle service and bus tours.

December 16, 2013

By Patty25

I visited this facility

Emeritus seemed nice. Its environment was homey. They did have activities for their residents. Their residents seemed happy and they were doing activities during my visit. Location-wise, it is farther away from the mall, but it is close to the hospital. Also there is a Wal-Mart near it and they provide transportation for their residents. However, the biggest reasons why we chose another facility were the cost and the location. It was on the other side of town.

June 07, 2013

By caring0530413

I visited this facility

Emeritus at Canterbury Ridge is very nice and clean. The director is very helpful and informative. I was very pleased with my visit there.

May 09, 2012

By mslindvahl

I am a current client of this provider

Great staff and good food!

July 30, 2011

By T.Raymond

I am a friend or relative of a resident

My grandmother has been Living in Canterbury Ridge for close to 5 years now, and the entire experience has been wonderful. The facility is bright and cheerful and the staff is fantastic, willing to go above and beyond to make sure their residents are happy and well taken care of. In my many visits to the place I have never felt anything but welcome by the entire community. The building is always clean, the activities are well structured and everyone seems genuinely happy to be there. There are many area's set up, apart from the rooms, for social gatherings, game play, etc. The dining room is very inviting and they even have someone who plays the piano during lunch as entertainment. The only complaint my grandmother has about the place is the food, not that it is bad, but they never seem to have enough of the more "popular" items. She finds that if she doesn't get down there within the first 30 minutes of service everything has been picked over. All in all this is a great place, your loved one will still have their independence with a little extra security for those of us who can't be with them 24 hours a day.
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Memory Care Reviews for Brookdale Urbana

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Services and Amenities of Brookdale Urbana

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Party Space
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Housekeeping

Health services

  • Medication Management
  • Nurse On Staff: Yes

Activities

  • Fitness Room

Guest services

  • Guest Parking

Languages

  • English

General

  • Minimum Age: 65
  • Pets: Yes

Costs

  • Assisted Living Starting At: $2805/month
  • Memory Care Starting At: $3830/month
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    About Brookdale Urbana

    We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

    Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

    Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

    Amenities and Services
    • Daily assistance with bathing and dressing
    • Medication management
    • Dining assistance and special diets
    • Assistance with reminders and redirection
    • Escorts and assistance with walking
    • Emergency response call system
    • Housekeeping
    • Laundry and linen service

    *Rates subject to change at any time. Level of care not included.

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    Brookdale Urbana


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