Bickford of Champaign

Sheila

We toured both the assisted living and memory care of Bickford of Champaign. We liked that it was small. We liked the memory care, but the assisted living was not quite what we were looking for. They didn't have the size of the rooms that we wanted, but the facility looked good. It was well-maintained, homey, and even decorated for fall. There was an outside area with a patio and a small garden, a whirlpool, and a living room. The staff seemed very engaged, approachable, and friendly, but the tour guide just didn't seem to know the building very well.

Provider Response

Lester

Bickford of Champaign was very clean, nice, and had a good atmosphere. They had semi-private rooms which were a good size. They had good facilities but the cost was a little bit higher. It appeared like everybody was happy and very laid back. The person who toured us was polite, courteous, and answered our questions. She tried to be as helpful as she could. They had a very nice situation where the food and accommodations were nice.

retiredteach

I have visited this branch numerous times and I have always had a pleasant experience. The staff is friendly and very willing to help whenever there is a concern or question..We considered moving our mother to this building before deciding to keep her at home. I was pleased with the meal that we ate and the happiness radiating from the caregivers. The person that does marketing there, greeted us by name at the door and kept in contact with us, answering all of our questions along the way. She also mailed out a card, thanking us for taking a tour and spending time in her building. The nurses are very busy, but are available to help when needed. I would recommend this place for a friend or loved one!

sunnygal

The management is terrible. During the day, you could see staff sitting around on their smartphones while residents were calling out for help. If it was after 5pm, good luck finding any staff. The director is never available and doesn't return phone calls. Weekends are always short staffed, and you can tell the staff that's there is overwhelmed and exhausted. The hallways always smell like urine. Residents are choking in the dining room and there is no one to help. The parking lot is an ice rink in the winter. Staff is always gossiping and the police have shown up several times. The nurse is passing meds, helping in dining room, taking people to bathroom, cleaning, and doing laundry. I don't see how the nurse can focus on nursing concerns if they're doing housekeeping. I never see activities going on. The residents in the memory care unit are always in their wheelchairs at empty tables. I don't see any staff on that unit and it looks like a nursing home.

Paul

Bickford of Champaign was very nice. The person who assisted me was great. We walked past the dining area. I didn't taste the food except for the roll that they brought out for me and that was delicious. They have a living room with a nice big social area with couches and TV so residents can gather and talk. The facility was nice, clean and neat, well organized, and well taken care of.

Caring100308550

My mother-in-law currently stays in Bickford of Champaign. She is comfortable and doing OK. They have quite a bit going on as far as activities are concerned. I would recommend this facility to other people who are searching for a facility. We liked its small size. It is all memory care, but they do have Alzheimer's care. It is nice because we don't really have to move her to a different facility.

Caring81261050

Bickford was small and quaint. It would suit people who don’t want to be in a large home. The rooms were cozy and well-appointed but relatively small. It was very homey, and they were having cocktail hour in when I went there. Everyone seemed to get along well there. The dining room was very nice, and they had coffee and juice available at all times. It seemed like a very nice facility. The two best things I liked were the attentiveness of the staff and the size of the facility.