Autumn Leaves of St. Charles

NH1022

I visited Autumn Leaves with my aunt. She is looking for a facility close to her home where she can visit her husband daily. The staff was very welcoming and friendly. The facility was well maintained and had many activities for residents. It’s definitely the top of her list. We met Kam who was very willing to answer any questions we had.

Anthony S

My wife of nearly sixty years has been a long term resident of Autumn Leaves of St Charles. The facility itself is well-planned and maintained. The staff is competent, caring and communicative. Recently, it has been strengthened by the addition of several seasoned managers who have introduced a number of innovative programs to keep family members fully informed. It has been said that selecting a memory care facility for a loved one is one of the most difficult decisions that a family makes...we believe that we made the right choice.

Lorie

What I like about Autumn Leaves of St. Charles is that it's memory care only. Nothing else. They have a geriatric doctor and their staff is trained in total geriatrics. The facility is small. The capacity is 39 residents and the building is in a circle, so it's not like my mom could get lost. They have community-based activities all day, depending on their level of need. They have partnered my mom with some other newer residents that just moved in, too. They have an exercise time where residents would pick the music, arts and crafts, movie nights with popcorn, and outdoor trips. They're engaged with one another at all times from the time they get up till about 7. She has a single room and one of the big things for me was it's a 24-hour visitation. It's like I could go in anytime I want. That's the very key to me, because that means they have no secrets. It's a single, full-size bedroom. They furnished the sheets and we just put a chair in and placed pictures. The closet has ample space and it has a bathroom. The shower is separate and I like that, so she can't go in and fall in the shower. It's just the toilet, the sink, and the bath in there. It's clean and neat. There's no odor. Anything we've asked to be taken care of that we saw, was taken care of immediately. The dining area is almost like a fine dining type restaurant. They also went through a list of what she likes to eat and they kind of cater the menu to the resident. So far, the staff has been very accommodating. They listened, answered questions, and responded immediately.

LH

We visited Autumn Leaves and the staff members there are fine. The rooms were comparable to the other communities we saw. The residents were engaged, and the environment was clean and bright. It was one of our top choices.

Barb37

My mother’s been placed at Autumn Leaves of St. Charles. We liked that it’s a ranch-style place, so it’s all on one level. The way that it’s designed is kind of like spokes on a tire: there are four villages or areas off of the main part. It just felt good. It’s newer, there are lots of activities, and they’re good with the people. They have everything from people that come in and play music, a gentleman that reads the paper to them in the morning, trivia question and answer, bingo, crafts, puzzles, and an ice cream social on Sundays. It’s very nice, and they seem very caring and very attentive. Mom has fallen a couple of times, and they’ve always made sure I was aware, so they called me and let me know.

Maria34

I thought Autumn Leaves was very nice. I thought their philosophy was towards how they handled the patients, and I also thought they had the nicest floor plans. They had private, studio, large and extra-large rooms so you had several options of rooms. The rooms were nice. I guess it would be more of an assisted living. You were in a private room, but they helped you with the bath. It was like one big house. Then it had community yards for them to walk around or sit and it was very pretty. The grounds were beautiful and they were not smacked in the middle of the city. They had a lot of open space. They had a patio area. They also had a place for grilling and stuff like that, where they do outdoor activities with the people. Everybody was involved with the staff. I talked to one of the residents and they said she was like my mother when she first came in and now, she's much happier. Unfortunately, I guess the down side was because they do take care of dementia and Alzheimer's patients, a lot of them were just sitting around in wheelchairs and they were like pretty much out of it. I found it depressing, but it was a beautiful place. However, my mother was anti-everyything. She made it clear that if we would put her there, she would never talk to us again.