Arcadia Care of Morris

Janice

My husband stayed in Arcadia Care Morris. He was there from the 10th to the 30th. For the first 10 days, our insurance was covered. For the next 10, I had to write two appeals. They were going to charge me $400 a room for him to stay on the therapy side, and then it was like $300 to be in the nursing home side. The nursing home side was dirty. It smelled. I couldn't wait to get him out of there. It was awful. One side is rehab, which was fine, clean, and nice because the people were just there for therapy. The nursing home side is in the same building, but it was unacceptable. I do think that their meals were pretty good. They pretty much kept track because he was diabetic. Their kitchen did a good job in selecting food and changing out things for my husband, so that was good. If you took him out in the wheelchair, there were just some sidewalks. There was a patio with grass as high as your hips. I didn't see anybody take advantage of that other than a couple of workers who would go out there and smoke, but other than that, there was no patio where the people could go out and sit and enjoy. It had a fence around it where the people would be safe, but nobody cut the grass, pulled the weeds, or did anything with it. There was no shade in the front. The building itself looked fine. The building from the outside was brick, and it looked really nice, but once you went inside, the housekeeping, I would give them a one at best. The floors were not even clean, but I did notice their housekeeping was like a couple of young girls. They've got to have somebody a little bit older. They could have wiped the floors up nicely. He didn't participate, but I'm sure they did have things because they had Elvis one afternoon. So, in that department, they did pretty well. Their therapists, both were wonderful, but they were leaving the same week. So, both therapists were going somewhere else. Arcadia is awful. I didn't choose it. It was kind of chosen by the hospital.