Pretty place. High turnover of Activities staff. Some staff and managers are compassionate, others not. Food not great; they run out of a lot of stuff. They break promises, too.
1600 Center Rd, Venice, FL 34292
Call
(800) 385-2527
Reviews of The Windsor of Venice
Assisted Living Reviews for The Windsor of Venice
October 01, 2020
I am a friend or relative of a current/past resident
April 07, 2019
I am a friend or relative of a current/past resident
Has gone downhill, unfortunately. Staffing and supervision of same is weak. Nurses come and go and currently do not have a manager to coordinate care am8ng them. Food is very uneven. Dining room has no music, napkins are not ironed, residents wheel around in circles during meals, staff does not come take residents back to their rooms. Dining room desperately needs a profrssional host or hostess at every meal. Too many activities are cancelled. Little of interest is ever scheduled on weekends.
Provider Response
Hello, thank you for making us aware of these observations. What you describe falls short of our standards of care and we will be addressing these concerns. Thank you for affording us this opportunity to improve.
March 19, 2019
I am a friend or relative of a current/past resident
The Windsor is a lovely facility, the courtyard is a nice place to be outside, the staff, are nice, some very good, some not so good. Sadly, the deal breaker might be the food, it is salty, not very appetizing and not nutritious. This is so sad as so much about the facility is nice, the rooms, some of the staff, the location, all so nice. I hope they can improve the food, or, give residents an option to only pay for some meals. I will be exploring other facilities to see if the food is any better, i want the best for my Mom!!!
Provider Response
Hi Lynn, thank you for your review. We appreciate you bringing your concern to our attention. What you described does not fit our Gold-Leaf Dining standards We strive to provide exceptional care to all residents and we hope to continue to serve you and your family.
February 19, 2018
I visited this facility
The Windsor of Venice was immaculately maintained, seemed to have a caring staff, and had plenty of nursing help in evidence. It seemed to have good quality organization. The location is great for me. I can walk to The Windsor from where I live. The grounds for an eight-year-old facility were in extraordinary condition. They have unlimited activities and are continuing to expand them. I was there yesterday and they were having a wine and roses luncheon for their residents. Every Wednesday night they have a little Wine Down party. They have Bridge, Poker, and a book club. It seems to be a pretty robust senior exercise schedule and they have an activities director who seems very responsive to monthly community meetings and activities. They take small buses to movies or the local theater, and they've taken the residents to casinos as well.
August 21, 2017
I visited this facility
The Windsor of Venice was very nice but too expensive. Everything was practically new, and they had a lot of employees running around doing stuff. They had a lot of good stuff on their calendar of activities. The amenities were very nice. The room had a bedroom, a living room, a bath, and a kitchenette.
October 27, 2016
I am a friend or relative of a current/past resident
The Windsor was very nice, although at that time they didn’t have any openings. It was pretty big, and they seemed to be pretty first class in as far as what they’re doing. All the surroundings were very nice, I didn’t have any objections to it, and I think it’s a little more expensive.
October 21, 2016
I visited this facility
The Windsor of Venice was very nice and clean, and I very much liked it, but it was too big and too fancy for my wife. In the memory care, they don't have menus other than what was served. The staff was informative and friendly. I didn't have any problem with the overall look of the place, and I was satisfied with my visit.
May 10, 2016
I visited this facility
The Windsor of Venice was very nice. I liked the decorations because they were more contemporary than the stuff you see in a lot of retirement places. The red velvet and gold chains and crystals, all that stuff is depressing to me. The personnel of the facility were extremely friendly and helpful. The other residents were just great, friendly, and easy going. The ambassadors were sitting out in the lobby encouraging you to come in and they're a lot of fun to talk to. It was a very pleasant experience. We had one dinner there with homemade vegetable lasagna, and it was incredible. The chef was fantastic. The living room area was good, the library seemed to be quite comprehensive, the game and recreation area was nice. I think it's appropriate for the age, mental and physical abilities of the residents. They went out of their way to have my mom moved in on a Sunday. They were having an open house party with a rock and roll band in the living room, and all kinds of things going on.
May 10, 2016
I visited this facility
Windsor is only six years old, so it’s fairly new, and the clients look well cared for. It was a very good facility. Safety measures were in place, the apartments were adequate, and they had a shower for folks who needed a flat area to enter. There was a small bedroom and a sitting area that were very nice.
April 13, 2016
I visited this facility
The Windsor of Venice was very good. It looked like a pleasant place and seemed like somewhere that I could be happy living in. The rooms were nice. Nothing was particularly in need of any major upgrade. I also liked the flexibility that they offered.
January 23, 2016
I visited this facility
The Windsor was absolutely beautiful. The memory care unit was a small little apartment, but for the group activities they were doing a lot of singing together. There was a lot of group education. The staff was very accommodating. That would have been almost 3 times as much in cost.
August 08, 2015
I visited this facility
There were different sized rooms you can use, and they were very spacious, clean, and well-maintained. The staff seemed very friendly and attentive. There was a sing-along, there were people playing chess, and I was told that they had various trips into Venice for cultural events. I really liked the Windsor of Venice. We had lunch there, the food was very good, and it was a clean and spacious dining room.
March 20, 2015
I visited this facility
When I was looking for a place for my dad, I went to Windsor in Venice. It is really very nice, but it was way out of my price range. It looked like a hotel. That's how I knew since I walked in that I couldn't afford it because it is just really nice. They had activities going on when I was there. They have a whole big schedule that was coming up. Their main lobby reminded me of a hotel. It is just very pleasant looking. The apartments are very spacious. It looked like a suite in a hotel. They were very clean. They just opened not too long ago, so it is pretty new.
January 29, 2015
I am a friend or relative of a resident
My mom was at Windsor of Venice for three years. They have only been open for three years, so the first year was like any business; you are trying to find the right team of people to work with your patients, and it is hard in the healthcare system to find good help right away. They did have a year or so of that going on, which was OK with me. Of course it wasn't OK with my mother, but I understood it. I think they were wonderful, and I had my moments too, but they were caused by my mother. She had dementia and she was a person that was very hard to make happy. The place was beautiful, and there was not anything they didn't do there. They also did not have a swimming pool, and they did not really have an exercise room; they had one little pedal bicycle, and that was one thing they should have given more of. And one other thing, companionship should have been included in the rent. You had to pay extra for that, which I didn't think you have to. I liked that it was small compared to the others in the area.
December 06, 2014
I am a friend or relative of a resident
I chose Windsor of Venice for my parents because of their memory care program. We visited it a couple of times and were very impressed with the head of nursing on how she approached the care of the residents. Now that they have been there a few months, I am very happy with the care they are getting and how friendly the staff is. It is a beautiful facility, very clean and spacious.
April 29, 2014
I am a friend or relative of a resident
My husband has been in the Windsor since last May. He's been there a year. They're very, very good to him. He has everything there, his own room. Today, we're going out to lunch. They have music, arts, and crafts. They have people who come in and entertain, exercise, and all kinds of activities. They go on a bus ride every Friday, and we go to lunch every other week. We have a family potluck on the last Wednesday of the month for lunch. They're concerned for their patients. We're one big family. It's very clean. It's only four years old, it's very nice. We have a very good chef.
October 30, 2013
I visited this facility
The Windsor was pretty nice with nice accommodations. The rooms and the staff were all very nice. They have very friendly people. They seemed to have a lot of activities. It was very expensive for me though.
August 15, 2013
I visited this facility
They're very good and the place is beautiful, it's a new one. When I wanted to put my husband there, they were full unfortunately. At the reception, they took the time to show you around to explain everything. I made an appointment with them and kept it. I've been there twice and I was really impressed. It's like a hotel, it's beautiful. I wouldn't mind living there myself if I were old.
November 20, 2012
I am a friend or relative of a resident
The Windsor is a relatively new, privately owned facility that has assisited living as well as a "Memory Wing" for people with advaced demential. My father has been there since February. The staff is caring and kind, the food is good to great and he really enjoys the activities and social interaction. They recently had a wonderful selebration of Veteren's Day and recognized the 27 World War 1 Veterans who live there. I live seasonally close by, and often drop in unannounced. I usually have to go looking for my Dad as he participates in almost everything. He joined the signing group, even though to my knolwege, he never sang before! It is a great releif to me to know that he is happy and being well cared for in my absence.
Questions about The Windsor of Venice
What ongoing training does the staff receive in dementia care?
Associates receive training through a thorough onboarding program and ongoing, annual training as required by the state regulations. Department heads are required to participate in bi-annual training in their designated field of expertise.
Describe the overall population of assisted living residents at The Windsor of Venice. What is their average age? What are their favorite things to do?
The Windsor of Venice is very proud to have a diverse community of residents who enjoy a wide range of activities from physical exercise, exploring their artistic talents, cooking classes and volunteering their time in various local community projects, just to name a few.
What programs or activities does The Windsor of Venice offer to enrich residents' well-being?
Some of the life enrichment opportunities include: trips to the theater and art venues, outings to shopping and attractions, community and cultural events, informative lectures and educational speakers, volunteer opportunities, fitness classes, walking groups, social and themed parties, book clubs, family events and much more.
What transportation services does The Windsor of Venice offer to assisted living residents?
The Windsor of Venice offers scheduled transportation via shuttle buses for our assisted living resident’s convenience. The Windsor of Venice is equipped with a porte-cochere for the convenience and safety of all residents.
What makes the chef or dining program at The Windsor of Venice exceptional? What kind of menu can assisted living residents expect?
The Windsor of Venice offers a Gold Leaf Dining experience for all residents which entail fresh prepared meals in our own kitchen by our staff of professional Gold Leaf Chefs. Breakfast consists of a wide array of traditional breakfast items, including eggs cooked to order. For lunch and dinner, you may choose a freshly prepared selection from the Gold Leaf Choice menu or the Café Select menu, and your choice will be brought to your table by one of our friendly wait staff. The Gold Leaf Choice menu is created by the chef and changes daily.
What safety features or security measures does The Windsor of Venice offer to assisted living residents?
Trained associates are on the premises 24-hours a day, electromagnetic locking doors, specialty carpets near doors with alarms, etc.
How does The Windsor of Venice keep residents' families informed about their loved ones?
The Windsor of Venice publishes a monthly newsletter which often contains a calendar of planned events, a schedule of daily activities is posted at the community. Families will receive a phone call if there is any change in the health of the resident.
What is the care staff-to-resident ratio at The Windsor of Venice during daytime and nighttime hours?
Staff-to-resident ratio will fluctuate depending on the number of residents.
If The Windsor of Venice accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Residents are allowed to have well-behaved pets and there is ample space outdoors for residents to enjoy with their pets.
What ongoing senior care training does the staff receive?
Associates receive training through a thorough onboarding program and ongoing, annual training as required by the state regulations. Department heads are required to participate in bi-annual training in their designated field of expertise.
How many staffers are on duty in the daytime and overnight?
Staff-to-resident ratio will fluctuate depending on the number of residents.
What safety features or security measures does The Windsor of Venice provide to protect residents who wander?
When residents appear to be moving towards an exit, associates are trained to re-direct them back to their activities or apartments. Special carpet designed to deter residents are placed around fire exits and the doors in each community are installed with electro-magnetic locking systems.
What programs or activities does The Windsor of Venice offer to keep residents engaged? How does the staff engage residents' long-term memories?
Programs and activities for Memory Care Residents are customized based on personal interest, cognitive and physical abilities using the resident’s life story.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Each resident’s health and cognitive functioning are assessed by the health care coordinator when they move into the community. Each resident is assessed again 30 days after move-in and every 120 days after that by the Healthcare Coordinator.
What techniques does The Windsor of Venice use to support memory care residents during mealtimes?
A half hour before mealtimes, aroma therapy is used to stimulate synapses in the brain to recognize that it is time to eat, residents are escorted to the dining room and accompanied at the table by an associate who demonstrates mirroring techniques to enhance memories of proper eating techniques.
How does The Windsor of Venice keep residents' families informed about their loved ones' health?
Anytime there is a change in the health or behavior of a resident, the family is notified with a phone call.
Describe the neighborhood around The Windsor of Venice. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
The Windsor of Venice is located in close proximity to residential neighborhoods with easy access to various hospitals and clinics for the convenience of the residents.
Services and Amenities of The Windsor of Venice
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Do Not Offer Companion Suites
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Coffee Shop
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Library, Fitness Room/Gym, Secure Building Sun Down To Sunrise Code Entry, Lns Licensure To Be Able To Age In Place, Monthly Outings To Restaurants, Theater, Health Care Seminars And Lectures Offered Each Month, Alzheimers /Dementia Caregivers Support Gr
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Skilled Nursing
- Hospice Care
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
- Pharma
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Tai Chi
- Fitness Room
- Gardening
- Cooking
- Arts And Crafts
- Activities Extra: Dance Classes, Women Of Windsor Club, Mens Club, Resident Council, Food Forum, Ambassador Club , Family And Friends Events And Much More
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
- Financing Advice
- Financial Guidance Extra: Assist Residents With Transition Programs, Work With Physicians To Develop Pre Care Plans With Pt/Ot Etc Prior To Move In
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Languages
- English
General
- Staff Patient Ratio: 10:1 Alf; 6:1 Memory Care
- Respite Care
- Minimum Age: 60
- Pets: Small Pets Allowed
Range of services
- Personal Care Assistants
- Physical Therapy
Types of care
- Walking Wheelchair Assistance
Licenses
- Licenses: FL LNS Licensure
- State Licenses: 11714
About The Windsor of Venice
The Windsor is a licensed assisted living and memory care residence dedicated to providing quality services in a warm, comfortable environment. We offer professional, personalized services designed to enhance the quality of life for those we serve.
At The Windsor, we are dedicated to each Residents' independence, choices and dignity.
Visit us for a tour and you'll see how our combination of a warm residential setting along with the caring, helpful staff at The Windsor is just the right choice for your housing or service needs.
Philosophy of Service
The Windsor is dedicated to providing the highest standard in quality of service, environment, and care to residents and their families. The foundation of our approach to service is built upon fundamental concepts we believe are important to every resident.
The concepts are central in our approach to quality service and supportive residential environments:
- Promote the individuality of each resident
- Offer each resident dignity and respect
- Foster independence for each resident
- Support each resident’s right to privacy
- Support the needs of family and friends
- Provide a supportive residential environment
- Partner with residents and family in care decisions
- Offer individual choices in care, services and lifestyle
Tailored Services
At The Windsor, we recognize that each person has individual needs and preferences. With this in mind, we offer each resident a flexible service combination we call Tailored Services. The combination of the Base Monthly Service and the Tailored Services you choose results in your monthly Tailored Pricing. This unique plan provides you with the most individual personal service in the most cost effective manner.
Base Monthly Service Includes:
- Spacious apartment
- Utilities (except phone)
- Routine maintenance
- Weekly housekeeping & linen service
- Health monitoring by full time professional staff
- Life Enrichment activities
- 24-hour access to staff
- Licensed nurse on staff
Tailored Services may include: (but are not limited to)
- Medication Assistance
- Specialized diets
- Assistance with bathing, dressing, grooming, and other personal care
- Assistance with ambulation
- Personal Laundry
The Windsor Personal Assessment provides for cooperative planning between you and our staff. As your needs or wants change, your Tailored Services can change with you. At The Windsor, you pay only for the services you need or want.
Enriching Activities
Life enriching activities come alive at The Windsor. Residents participate in hobbies, cultural events, educational opportunities, religious activities, and interesting trips, along with the opportunity for new experiences. New friends are made and relationships strengthened by spending enjoyable time together. Special cultural and community events are a highlight on The Windsor Life Enrichment Calendar.
The Life Enrichment Coordinator and the nurse create The Windsor Wellness Program which may include fun exercises, activities, and health education. The Windsor Wellness Program is designed to enhance the overall health and well-being of the residents.
Companion Services
You may choose additional personalized support or services through our specialized program call Windsor Companions. Windsor Companions spend time one-on-one with the resident providing special attention or care such as reading, shopping, letter writing, supervision, and support.
Quality Design Features
Every design feature of The Windsor is based on our philosophy of service and our dedication to creating quality environments and service delivery systems for the residents we serve.
Exterior:
- Elegant home-style architecture
- Porte Cochere providing weather-covered access to front entrance
- Personal Care Suite providing health and wellness evaluations and services
- Therapeutic and relaxing whirlpool spa
- Elegant Palma Sola dining room
- Courtyard Café for casual dining and snacks
- Enclosed courtyard / screened lanai
- Seven distinctive apartment styles
- Kitchenette with microwave, refrigerator, sink, and cabinetry
- Wall-to-wall carpeting, except bathrooms
- Large bathroom with curbless shower
- Emergency Call System with speaker response
- Telephone and cable connections
- Individually controlled heating and air conditioning
- For your "Peace of Mind"
- Electronically controlled entrances
- Fire/smoke and sprinkler systems
- Emergency generators for certain living areas
What Makes Us Special
Winner of the Venice Gondolier 2012 & 2013 Best of the Best Awards for Assisted Living and for Memory Care. Resort Style of living.
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