Vick Street Manor

Sarah

We chose Vick Street Manor for my mother. They were the first one that had an available bed that took her insurance. They are easy to get a hold of when you call them. You don't actually talk to someone; it's really like an automatic thing. They call you back when they tell you that they're going to call you back. They just don't forget about you. The thing that I dislike the most is that it didn't seem super clean. It is memory care. I know a lot of patients there. I feel like they do what they can, with what they have. When I was touring with the lady, everyone was very interested in the patients. It was like they actually care for them. You can tell that they just don't ignore them. We just did a quick tour of the wing that my mother would be staying at. We met some of the staff and saw a model room. They had an arts and crafts room. I think they do bingo. The rooms have their own screened-in patio, like a little back porch. It's small, but it's nice. They have a big open room with big windows and stuff that let a lot of sunlight in. I only toured the memory care wing. What we saw was a model room. Once a patient comes in, they can decorate, hang stuff, and do what they want. It's just a single bed, dresser, and mini fridge. It was a pretty decent size room. It was about the size of a master bedroom, but just a single bed in it, no full bathroom, and easy access into the shower. The building is from the seventies. I know it's not a new building, so they can only do so much. I care more about how they care for my mom and the patients. It seems like it would be a five-star place. The staff were all very attentive. They said hi to everyone. They did not ignore them or brush them off. The building itself is old, and it's not updated. When we toured the wing, there was someone mopping the floor. There was just a lot of fingerprints and hand marks on the wall. You can see people are constantly touching the walls and stuff like that.

Patricia

The only thing I liked about Vick Street Manor was the person who greeted us. Other than that, it was not clean. There was some urine scent. I even peeked in the kitchen and it was dirty, as well as the halls and the bedrooms. They got no nurse on call. It was just not a good place. The only thing they did was just very basic activities. There’s really nothing for her to do there, she would just sit and vegetate.

Donna

I did a tour of Vick Street Manor. They are wonderful, the place is totally clean. The residents move about, and they don't look like zombies. I would recommend that place. It smells clean and looks clean. I only talked with one person there, but I did get a tour. The rooms are spacious, and they do have balconies and or porches on some of them. So, the residents can go outside or open them up without being able to wander off because they are enclosed. The staff who gave me the tour was very helpful. She answered every question that I had about both sides of their facility. They also have memory care, and they age in place. If mom needs to go from assisted to memory care, that would be done within the facility. So, she was very informative and very nice. They have different levels of care, and the part I saw the most was memory care. My mother has dementia, but as long as she is medicated, she doesn't need much care. They have a big entryway with a couch down. The apartments are more like studios. The ones that I looked at there were just all 1-room, but they all had their own bathroom. They did have small refrigerators in the rooms, too. The staff who gave me the tour, I would rate her a 6 if I could; I love that girl, and she's great. The facility was accessible by walking around. It would be easy for the residents to find the places they needed to go to from their rooms.

Susan

Vick Street Manor was nice and a small place. They only have 50 people right now. It's just quiet, there's not a lot going on. The tour I did of their assisted and memory care was wonderful and the director was very nice. She was a great person. The rooms were nice with separate bathrooms and a living room area. Some rooms even have a balcony or a screened-in porch. They were nice. They had 2 different places for dining. One was for wheelchair people and then there was another dining room for people who were in walkers and things like that. There were two separate areas and it was nice. They do happy hour Fridays, movies on Tuesdays and Thursdays, and they have a game day on Wednesdays. They do a lot of stuff there. The director's been there for 15 years. She was very on top of her game and was very nice. The upkeep looks great too. I didn't find anything wrong with anything, everything looked good.

onebadassservicemember

i stayed at this facility for 1 month and was treated badly from the very begining. i was even injured while living there. i have consider suing this place for sub-standard medical care, what i believe sub-standard housekeeping cleanliness. be very careful when you visit this facility for you loved one they may seem caring at first but in all reality they could care less.

Sue121674650

I wouldn’t put anybody in Vick Street Manor. It is absolutely a falling down, stinking slum, and nobody on staff is ever there to talk to. If there’s a nurse, I’ve only seen her walking out the door. It’s a lock down unit and isn't clean. An old lady that sits on the front desk was very nice, but other than that, it was disgusting. My friend has been there for a couple of months.

VShaw

I visited this facility to see about placement for my mother. There are many renovations and changes happening at this facility. I met the new administrator who has been with the company for a long time. She is very knowledgeable about the area, and the facility. As I toured the facility I spoke to a few of the residents and they seemed very happy and well cared for. The staff was friendly and answered all of my questions without hesitation. The rooms I was shown were clean with fresh paint and new tile on the floors. Large rooms for the price too! I have looked at a few places in the area and will most likely head back to Vick Street Manor to place my mother. Their prices are within our budget and I feel like she will be well cared for.

Caring09560

I would not recommend Vick Street Manor to others. I chose this place because it is not too far from where I live. I took the elderly woman that I am the guardian over there because it was close to where I live and she needed assisted living care. When I visited her, I would find the Depend diaper that she was on to is soaking wet and also her bed not made up. Bed bugs are also eating her up. They even chewed out all of their furniture in her room and almost a bunch of her clothes. This facility is just dirty and their service is terrible. Food is terrible as well..

Eden Trace

I'm so thankful we found such an affordable and comfortable place for my parents to live when their house was truly no longer an option. Regents Club offered tasty food, tender care and a relaxing atmosphere that set just the right tone for them to enjoy life. They enjoy the staff and the friendship of fellow residents. We checked out other retirement centers, but Mom and Dad just felt more at home at Regents Club. They enjoy the park like tropical atmosphere of the roof top patio and garden. It's truely affordable and a great choice.