The Preserve at Palm-Aire

Betsyjohn

Beautiful campus and friendly staff! You can tell the staff love the residents and what they do. Activities department is amazing! Thank you for all you guys do.

Lisa

We like the interaction that The Preserve at Palm-Aire seems to have with the residents, because my mom really needs that right now; otherwise she'll probably just sit there. It sounds like they have more activities than the others, so we thought that it would be better, and also it is closer to our home. She will move in at the end of the month or the first of next month, and she is going into memory care. The facility is very clean, very positive, and upbeat. It's just a very conducive, very nice, and homey-type atmosphere. The staff seems very nice and competent, and they also have a nurse on staff twenty-four hours a day. It's just overall really nice. The layout of the community is nice. The memory care is all on the first floor, so it is very convenient for everyone. They have their own separate dining area, they have a namaste room where they do hand and foot massages, and they have a number of things that cater to their patients to try to keep them comfortable and interactive.

Nickki

My tour of The Preserve at Palm-Aire was very informative and very thorough. The staff took his time to make sure he explained each step in regards to pricing, setup, and layout. Overall, I was very satisfied with the knowledge that he told us about as far as the facility. He was very informative and did a very good job answering our questions. The place was very clean and very well put together. I loved the bright colors; it brings attention. I liked the setup of everything.

Bonnie

I have been to The Preserve at Palm-Aire to visit a friend. It's the best assisted living that I've ever visited. I loved their activities, the individual care and the quality of food. The facility was very clean, it's very nice, and there's a lot of personal care.

Valerie

We put my mom-in-law at The Preserve at Palm-Aire. It's homey, it isn't overwhelming, and it's clean. I really like the people who work there. They are very, very nice to my mother-in-law. It's an older building, but it's OK and clean looking. It's a little outdated, but it's nice. There are no activities because of COVID.

jt1948

My mother moved there 2 years ago and we can’t say enough good about the employees. They are always friendly and helpful and with this pandemic they are going above and beyond. One thing they do is chair exercises in front of their doors so they can see their neighbors but are a safe distance away. That’s just one thing. HIGHLY recommend.

Morton

The people at The Preserve at Palm Aire were very friendly. We had a very tasty lunch. It was cheerful and bright. I liked it a lot better than others. The rooms were adequate, nice and clean. The 1-bedrooms were large enough for my needs. The lady who showed us around was very knowledgeable, patient and helpful. It's a pretty active place. They had bus trips, movie nights, and morning activities.

LUCIA WEXLER

I HAVE MY FATHER IN LAW HE WAS HAPPY ENJOYING FOOD ACTIVITIES STAFF VERY NICE DINNEN ROOM ACCOMMODATE HIM WITH COMPATABLE RESIDENT MAKING HIM FEEL LIKE FAMILY I REALLY APPRECATE THIS FROM THIS FACILITY.

LUCIA WEXLER

VERY CLEAN PLACE , EXELLENT STAFF ,FOOD NICE,

Delores

The Preserve at Palm Aire's rooms were clean. The bedroom was kind of small, but the bathrooms were appropriate for the handicapped. It was a pleasant environment, and my parents were comfortable with the idea that this might be a new home. The dining area looked clean, and my stepdad and mom were impressed with the menu. It seemed adequate because my stepdad and mom both are considering moving there. They had a salon, library, family meeting room, gathering space, pool with water aerobics, and buses that provide transportation to stores and pharmacy. They had a nurse who can provide medication management and weekly maid service that comes as needed. They offered assistance on a quarter-hour basis, like my mom needs assistance with dressing and grooming, they can have them scheduled to come in 15 minutes in the morning and evening. It was a well-designed independent program for the purpose of helping out couples that don't need complete assistance. The place was clean and smelled good.

Joe

The Preserve at Palm Aire is beautiful and nice. My friend has been living there and it's perfect for him. The place is great and wonderful. It's clean and safe. It's reasonable and my friend was able to afford it even when he doesn't live on a lot of money. I've seen other places and they don't compare to this place.

Ashley

My father is in The Preserve at Palm Aire. It's a very clean place. The food is very nice and the people are very pleasant. The rooms are large.

Jean

The Preserve at Palm Aire is the best we've seen. My sister is there now, and she's very happy with the facility and the care she's getting. The accommodations are lovely, and the food is excellent. They have at exercise room, a pool, a spa, and transportation. It's the best value for the money that we've seen.

nigel

The Preserve at Palm Aire is newer, and it has a much fresher elegance to it. The atmosphere was good for an elder care facility. What I particularly liked was they had a special wing for assisted living that was segregated from independent. They have community buses, and the pricing is comparable.

marilyn836401

I liked The Preserve at Palm Aire. They offer many different things that I would enjoy doing, like shows, and they take you to different places and shopping. I liked the layout a lot, and the rooms were nice and had a nice size. The food is really good, and I really enjoyed it. I enjoyed it very much and look forward to living there shortly.

Gloria617561

I was treated to lunch the first time I visited the Preserve, and I was impressed with their menu. But it was not as warm. The aide called me again a second time right before I had decided on a place, and I told him that I will make a courtesy call only because he was so good to me and he told me a lot of things that I really needed to know and that I know nothing about. So I went over and I was thrown into a different building. It was not as nice as I particularly cared for. He took me to have lunch, and the menu was very different; it was a very hospital like menu. It was not for me. There were no decorations at it at all, and I felt claustrophobic going down to the apartment. He wanted me to take the 1-bedroom, but he showed me the efficiency because that is what I wanted. There were no windows in it, and there was a door that opened on to a little balcony, which I would have never take a chance and go out on, but that would be the only sunshine I would have in my apartment. I felt claustrophobic even in the halls. The aide was so good to me, but it was not for me.

Mark665186

The Preserve feels like a 5-star property. It’s very clean and neat. The apartments are in really great shape, and the food looks good. Mom has her own apartment, and she feels independent. We’ve had some issues, and my mom was on the toilet for an hour and a half waiting for them to come get her; another time was 50 minutes and then 40 minutes, and that was all within 25 days. The activities are endless, so they never have to be sitting in their apartments. They have bingo, cards, lectures, movies, and all different exercise programs.

Debra312024

We liked The Preserve. It had a resort-style atmosphere and was pretty, nice, and clean.

Kathrine671783

We found The Preserve at Palm-Aire. The people are extremely friendly. The place is extremely clean. The food is fabulous. I believe it would be a nice safe environment for Mom. The cleanliness attracted me most. She has a studio apartment, and I like that a lot too. They have tons and tons of activities. The dining room is very nice. It is clean. They do casual dining in the morning and in the afternoon, and they do formal dining in the evening.

Karen846778

My mother in-law is in the Preserve; they were very helpful and concerned with getting her acclimated. Everybody seemed to know and is concerned about the residents. The rooms were small but well laid out, and it basically had everything she needs. The facility surroundings had a lot of foliage and trees. It was calm, peaceful, and nice to look at. They had 2 different restaurants that the residents can eat at; they had certain foods that are standard, and then they had specials for all 3 meals.

Brady535010

The Preserve at Palm-Aire was great. They were very helpful and informative, and it's a very nice place. They had nice rooms, apartments, and facilities. Everything looked really good. The staff was excellent and very nice. The price was reasonable, and it was pretty much in the same ball park as anywhere else. It seems like they have a lot of activities and trips so there's a lot going on.

Mary214312

The Preserve at Palm Aire was a very nice place. The apartments were very nice. The people were wonderful. We had lunch there; the food was OK. It’s a big dining room with a restaurant -- very bright and airy. The apartment we looked at was very nice and had a nice layout, but it’s just not for my mother right now. She can’t afford it.

Sharon377681

My mother-in-law likes The Preserve at Palm Aire because she has a nice, big two-bedroom apartment with a nice view. Everything about the place is good, and we're happy. The staff is very nice, too. They had special pricing over the summer, so she got a two-bedroom apartment for the price of a one-bedroom apartment. She likes the food there. They give two meals a day, and if she wants a third, she pays for it. The dining room is nice.

Jane870311

My visit at The Preserve at Palm Aire was very nice, and I think that if my parents were going any place, it would be the choice. The rooms were not especially large, but it was just clean and freshly redone. They had a nice little garden and a sitting area outside. There's a salon for my mom to have her hair done. It sounded like a nice place to be. They're very cordial, and everything looked nice. We only met with one of the staff, and she was very informative, friendly, and wanted to spend time to answer all our questions so she did a nice job.

SuzanneBSIPC

The Preserve at Palm Aire is luxurious, snazzy and very nice. I have a lady friend there who loves it. It is a comfortable condo-type, so it's like having her own apartment and not just a room. The staff is very nice to me. It looks very nice and quiet in the woods. There are all kinds of good things for them to do, I am sure.

Danice

Somebody at The Preserve at Palm-Aire met us, showed us an empty apartment, and gave us a brochure. The staff was very nice, and the menus looked good.

Relative13

I moved my uncle to The Preserve at Palm Aire. He is happy there, and we are happy with the outcome. He is in the independent section and has been there for a couple of months now. He has a one-bedroom apartment, and he is happy with that.

Ed45

We are very happy with The Preserve at Palm Aire. They have a lot of activities at this facility. The bedrooms were very nice. They have a pool, a movie theater and they have a game room.

Shirley118245750

The Preserve at Palm Aire was really nice. They have rooms right there like an apartment where they flip a sign on the door when they get up in the morning to show that they’re OK. They have a main kitchen if you want to eat there, or you have your own kitchen in your apartment. They have a lot of activities, so there’s a lot going on. When I went to visit, the staff was very nice, and the residents seemed happy.

Jeff O

Everything at the Preserve at Palm Aire was very nice. The facility itself was very nice, and the people seemed very nice too, but we are not just ready to do anything yet. The staff was very helpful and knowledgeable. The amenities were very nice; they have a nice dining hall and common areas. The rooms were small though.

anonymous115566750

I really liked the Preserve at Palm Aire. They obviously just redid it because it’s clean and freshly painted. It's a fairly nice place with a nice dining room. They have someone come in to sing and a card room where they play cards and bingo.

Andrea28

Mom is in Preserve at Palm Aire, and we like it. The staff seem fine; however, she is not so happy with her cleaning lady. She is trying to get her switched to someone else, but everything else is OK. The food and location is good, and the facility is very nice. That was one of the reasons we chose it. They had lots of activities, the grounds are nice and the room is nice. It’s clean and doesn't smell of urine.

Willie4

It was a pleasure to meet the person that spoke to me. I had a tour of the place and was able to go to specific rooms that were going to be most conducive for my husband and me. The staff at The Preserve at Palm Aire that we came in contact with as we were touring the facility was absolutely fantastic. The amenities were excellent, which means that it will certainly serve my purpose because I will not have to cook. The menus that I viewed were mouthwatering, believe it or not. The recreation and educational departments they had were fantastic. The assisted part will work for my husband, and independent will work for me. I am satisfied with the facility.

Anonymous114526450

First of all, the facility looks nice and had interesting activities. The rooms were lovely but much smaller than the apartment my dad has now, so size was a big consideration. He has more room now, and since he walks with a walker, that was kind of important. The kitchen at Palm-Aire was really tiny. I think it would have been hard for him to navigate it. I only met the salesperson, and she was lovely. For me, my brother, and my husband, their activities stood out to us. They were far more intellectually stimulating than the ones where my dad is at now, and because of that, we were surprised he picked the place he's in now.

Caring114302650

The Preserve was very nice. It had a very nice location and look like a very comfortable place. The apartments were nicer. They have their own buses and you’ll see them all over town. They are out on tours and going shopping and they are very active.

Caring106406750

The Preserve at Palm-Aire happened to be the first place I have visited, and I am amazed to see how small the apartments are. I went to see a two-bedroom apartment and it happened to be just the size of my current living room. They do have a lot of activities, and they have a swimming pool. I ate there, and the food was terrible. 90% of the residents were women, and 100% of them were using walkers. I also realized that while I was there, they were trying to please me.

Caring104553550

We visited The Preserve at Palm-Aire for my mom. I like it. Maybe it was a little smaller, but it was a nice facility. They have the same activities as the other place, but the size maybe was a little smaller. I'm pretty impressed with the layout. It was a little bit more compact so there wasn't quite as much walking required. They have arts and bridge. They take them to the theater, and they bring outside lecturers from the university. The facility was very secure and safe. The dining room was very nice. They seemed to be innovative in trying new things.

Larry35

My mother is residing in The Preserve at Palm Aire. It is close to where I live. It is clean and they are having renovation on the entire place. The rooms are in good size. The staff is very friendly. The food is very good. They have a lot of activities and I think it is very good.

Jaime3

The Preserve was very nice, and I liked that one very much. The staff was impressive. They rooms were nice, and the ones I visited had a little balcony or a little porch. I liked that it was next to a body of water, but it wasn't the ocean. It looked more like a residential project than an assisted living project because it was a little more spread out. The grounds were nice. They had separate buildings. Someone from the other facility told me, "Yeah, but that's like, too spread out. You have to walk too much," and I said, "Look at me. That's what I do. I walk. I go to the gym five times a week. So I don't mind walking." They had a nice pool, but very few people used it.

Joe24

We chose The Preserve at Palm Aire for my mom because they met all our needs. I really like the facility's location. The rooms are spacious. The staff are absolutely helpful.

Sandy26

The woman that had taken me around The Preserve was very nice. She took me to several apartments and throughout the whole building. She even introduced me to people and she answered all the questions that I needed to be answered. She took us to the activity rooms and showed us the calendar of all the events that they have planned there and their schedules. The rooms were very clean, very spacious and bigger than the others that I had seen. The place was very clean and it had no medicinal smell. I was very impressed.

Caring66991850

I visited The Preserve and I liked it the most. The people seemed very happy and enjoying their stay there. The food was very delicious. It had a nice yard and pool. The staff was very nice. I only saw one studio apartment and it was very nice. I also saw the floor plans for one and two bedrooms. I would absolutely recommend them to others.