$3,350
The Palms Rehabilitation & Health Care
5405 Babcock St NE, Palm Bay, FL 32905
3
(18 reviews)
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Reviews of The Palms Rehabilitation & Health Care in Palm Bay, Florida
3
(18 reviews)
Facility
3.5
Staff
2.8
Food
2.8
Activities
2.9
Value
2.8
Sheree Cannan
1
|
July 28, 2023
Extremely rude nurses and aides who are so put out by any requests if they respond at all. If I liked my uncle at all he wouldn't be there
caroll e
1
|
July 26, 2023
my dad went in for the rehab, he was in 3 weeks(which is covered 100% by ins). Some of the nurses aides were awful. They did not want to be bothered. One of them shaved my dad. She was so rough even my dad said he did not want her touching him again. She even shaved OFF HIS MOUSTACHE which dad had his whole life. She was in a hurry and was not paying attention. My dad's 100% coverage ended at 21 days. 5 days before it ended, I had to pay for the remainder of the month. 3 days after the coverage ended, my dad went home! I called the billing office.They said they are issuing a credit of 1600. I have yet to receive it. It is leaving a balance on my credit card, plus a service. They were SO quick to get their money(which was rude) but not so quick with my refund!!!! I am not happy. All they wanted was the money. I would love to call corporate, but no one will give me a number.When I call the front desk and ask, all they say is "what is the problem"? No way for me to talk to anyone.. Sign me as frustrated and never to return or recommend
Mary Ellen Smith
5
|
May 25, 2023
I was petrified to go after leaving the hospital. I needed therapy as I had not walked in over a month with respiratory problems I wasn't familiar with any of the hospitals or Doctors having just moved to FL from Phila. My daughter chose this facility and it was an absolute home run. I shared a room with an older women, who was really sick and didn't speak English. The staff was friendly and very helpful. Nothing was too much trouble. There qwereq games for the patients which I did not partake, after PT for most of the day, I would have my dinner, maybe have a little nap until my visitors arrived. You can have your lunch outside with your company, if it wasn't too hot or in the very comfortable dining room. I happened to be there during the month of Dec and had a Christmas Party and dinner. Every resident got a gift. I got a vert pretty housecoat. What a nice surptise. There is a hairdresser who comes, I thunk twice a week.
DonnS
5
|
January 13, 2023
Glenda B gave my mother extraordinary care during her stay at the Palms. Glenda consistently exhibited outstanding knowledge, compassion and professionalism throughout her time with my mother. In addition to my mother, I witnessed Glenda give the same excellent attention and kind consideration to all of the ladies in her care. Glenda is a wonderful caregiver, and very special lady!!!!
Reviewer RC#0108c
1
|
January 12, 2023
The Palms Rehabilitation & Health Care was fairly clean, but when I spoke to the kitchen about my husband's likes and dislikes, nobody paid attention. He had trouble eating, and there was nobody there to help feed him or anything except for one woman. When she was on duty, she came in and helped feed him. So I'm not happy with that place at all. You couldn't get hold of anybody when you called.
Samuel4443
1
|
May 29, 2022
During April and May 2022, I spent 20 days in the Palms rehab unit after being discharged from the hospital with Parkinsons Disease and chronic back problems. 5 stars for the physical therapy and occupational therapy workers. I came in unable to walk. On day 20 I was able to stand and walk a short distance. But only 1 star for the Palms as a whole. Several nurses, especially on the late afternoon/early evening shift were outstanding, delivering medications promptly. Other nurses and staff were rude and even abusive and slow to respond to requests. Often it was more than 30 minutes at night before a nurse would respond to the buzzer. After my first night, I reported roaches coming out from behind my dresser and even pointed out the break in the air conditioner bottom where I saw some coming in and leaving. When I left on day 20, the opening had not been sealed and the roaches were still there.
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Services and Amenities of The Palms Rehabilitation & Health Care in Palm Bay, Florida
General
- Resident Capacity: 120
- Respite Care
Medicare
Health
2.0
Overall
2.0
Quality
3.0
Staff
3.0
About The Palms Rehabilitation & Health Care in Palm Bay, Florida
The Palms Rehabilitation & Health Care is a Senior Living provider in Palm Bay, Florida that offers residents Assisted Living and Nursing Homes services. Contact The Palms Rehabilitation & Health Care for more details on services and rates.
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