Island Health And Rehabilitation Center

jeanea

My brother was a patient for three years at Island Health. Because our family is 7000 miles away across the Pacific Ocean we chose this facility as Merrit Island was his home. My other brothers sister in law lives in the area and would visit each Friday. She said he was always treated with care, always bathed and clean clothes. Our phone calls each week were always met with kindness and consideration that we were so far away. The staff would go out of their way to be sure that my brother was given the portable phone and that he was aware of who called him. We received copies of dr visits and were kept up to date with his care. The staff were always courteous and would help with any questions. His son would visit from New Jersey and was always impressed that he was well cared for and happy. I can only say from our family a huge thank you for all your facility and staff did to make my brothers last three years of his life content, safe and cared for. He always told us he was in a hotel and everyone was really nice and made him laugh. Much aloha to all of you for taking care of our loved one. we will always be grateful. Aloha, The family

D. Kernan

The beds are half the size of a real hospital bed. Prepare to wait a minimum of 5 hours before you call attention to yourself. One of the CNA's whom I assumed was mine, because she looked at me the hardest and the biggest mouth. Almost 9-10 hours since I had my medication last I began asking for it. One 1mg Xanax and 1 tylenol 1000. This CNA taunted me about needing my drugs. She left and came back with a dispensing cup with what looked like 2 aspirin, I refused them. I have a severe anxiety disorder. Also, I was there because I had encephalopathy the week prior. I had to be restrained at the hospital because the infection in my brain was so severe. Because of the lack of med (xanax) I was SO fearful of a seizure and having that angry CNA restrain me. I was afraid she would hurt me. At 11:30 that night I put my street clothes on and informed them I was leaving. Of course they rebelled against me. They offerred me money or to get a taxi both of which I agreed to. I sat down on the couch while the night manager disappeared. So, approx. 30 minutes later I insisted. They opened the door.

Shirley L.

My ex-husband was in Island Health Center for about a year and a half. It was a large place with usually two people in each room. They had activities like bingo and movie nights. However, he kept getting out, and it was supposed to be a locked-in facility.

JulieXPLPW

My mother has been in Island Health and Rehabilitation Center for about three months now. It was a very positive experience. For my mother in the later stages of dementia, they've done a pretty good job. It has the typical type of food with too many starches, which I'm not real happy with. The nurses have been good to her and she's able to come and go as long as she has someone with her, like my father. Overall, I've been happy with it given the circumstances. They have a chapel and a piano and my mother goes to play it as best as she can. They have bingo and typical senior kind of things, like physical therapy, so she gets worked out. However, they're understaffed. She has to wait a little while to get help sometimes, but they're kind and courteous and when I call on the phone, they take the time to talk to me. They're very nice people who are very good to her.

Dan14

My mom's at the Island Health and Rehabilitation now and she loves it. It's a hundred percent better than the one she was in. The staff is more attentive, they like her. It's not a big place, so it's more personal. They need more activities though.