Nursing and Rehabilitation Center of Melbourne

Suzanne

My mother moved to the Nursing and Rehabilitation Center of Melbourne. It's very neat, clean, and modern. And the food is good, my mother says, and they give her everything she needs as far as health and personal care. The staff has been great. They call me if they need to. Otherwise, they talk to me when I'm there and they have a monthly review of each resident. And if I'm not able to make it, they will conference me at my home. The room is shared. It is just like a basic hospital room, and my...

stroke survivor2021

I was taken to this facility via transport and left in an ambulance. This was the worst experience of my life! I’ve never felt more like a burden than I did while I was there. I begged the Cna to call the doctor something was wrong. Luckily my wife had called and I was able to barely yell call 911 I can’t breath! After her calling and having 5 other people call 911 the ambulance showed up. Doctors at the hospital told me I had 2 blood clots in my lungs. 2 days later I would be dead. After crying...

Dead Brother

My brother was a resident at this facility. He was seriously ill and complained that he was going to have a seizure. The staff informed that a doctor was coming to see him. For 8 hours they failed to answer their phones. I never heard from the doctor. Eight hours later they transported him to a hospital less than a mile away via ambulance. He died the following day. I continue to feel guilt for allowing him to stay at this facility.

lpkc

I was on the phone twice today with my friend when a nurse or aide came in. I could hear the entire conversation and the aide was rude and belligerent. My friend asked for help with the TV since the remote disappeared and was told he would have to wait until Monday. He then asked for a drink and was told the kitchen was closed and when he asked for ice was told she was too busy to get it. I have called many times and the phone is always out of order. Nothing seems to work in this place incl...

rohault

Let my family member sit in own urine and feces. Did not tell me about meetings. Disregarded my input and educational credentials. Asked me if I had given them financial proof for long term Medicaid application, even though they assisted me in completely the application. Unavailability. No one seemed to know anything and no one seemed to be accountable or accessible. If you have any feeling for your loved one don’t ever send them here. Check website: “Nursing Home Law Center LLC for informatio...

Pete R.

Do not go or send anyone to this place until you have personally visited it and talked to someone who has been a patient there. A health official was appalled at their poor practices. Staff interactions with resident and family members were worse than unacceptable, rude and he was held hostage for a week. They refused to release required paperwork when he and his family requested it for a transfer to another facility.