Good Samaritan Village at Kissimmee Kissimmee, FL

I would not recommend the rehab facility of Good Samaritan. They do not have an interest in the well-being of their patients, unlike the real Good Samaritan, their only motivation is profit. My 89 year old, very hard of hearing aunt was admitted to Good Samaritan Rehab to recover from double pneumonia. My aunt.’s insurance was set to expire 12/13/19 so on 12/9/19 Good Sam. staff met with my aunt and my mom to hold what they termed a discharge meeting. My mother is 91 and legally blind for one year which is why my aunt came to Florid from Maryland. They were advised my aunt had recovered sufficiently recovered to be discharged - coincidentally this coincided with Medicare ending. At that meeting they secured the agreement from these two vulnerable ladies that it was okay for my aunt to return home. They in essence practiced a legal, but immoral, form of patient dumping. My aunt is unable to eat solid food, cannot prepare her own food, cannot climb the 18 steps in my mother’s house,a necessity to access the bedrooms. They refused to listen when I advised them of this yesterday, they insisted my aunt was ready to return to my mom’s home. Once discharged my aunt’s frailty became apparent. When I was called to advise this and seek alternative, I was told repeatededly my aunt is her own person and had agreed to return to my mother’s home. I was told she had pneumonia and now she didn’t . There was no acknowledgment of the impact to her health instead I was accused of not wanting to deal with my aunt. When I asked for her name, the person I spoke to 12/13/19 at 5:15pm on section 4 hung up on me. Now I have two fragile, elderly ladies to keep safe from 1000 miles away until Monday when I can try to arrange for a nursing home for my aunt. If your loved one is at Good Samaritan they are safe as long as the insurance holds out. After that, regardless of the impact to their health and safety, they will be put out so fast your head will spin.

I am currently living in Good Samaritan Society Kissimmee Village. There are 6 levels of care here. You can start with a nurse visiting you, we have a certified nursing home, we have a wing for people who just came back from surgery, and it's excellent. It's one of the reasons my husband and I chose it; we can just use the facilities. They have an area for your own mobile home, you can buy the site but have it life-long. It's wonderful here, I love it. I like to cook, but the golf course café is excellent. Heritage Creekside is an independent retirement building, and the residents get 2 meals a day and they are served first, although they can also go in. And their meals are elegant, and the activities are marvelous. You can do as much activities as you want or as little as you want. The facilities are excellent but they're old, they need electrical wiring, although they just improved our independent water system. I would rate the value for money as a 5, some people might not agree but I do.

We enjoyed Good Samaritan Village at Kissimmee very much. The facility was very nice, and it was what we were looking for as far as freedom of movement and the availability. The cost was right. It met our children's expectations. There was a gate that was manned 24 hours a day. I liked the size of the accommodations, the safety factor, and the bathrooms because we need the walk-in showers. The kitchen was right sized. We liked that the 2 bedrooms were connected so that we could monitor and check on each other. We were very pleased with the staff. They invited us to come back and spend 2 days with them. We could go to any of the classes we wanted like a swim exercise class where we can do water aerobics. They have an indoor and an outdoor pool, bible studies, and a church right there on the facility, which is non-denominational. It's a 425-acre campus, and we can take our golf cart with us and get around.

I visited Good Samaritan Society - Kissimmee Village. The staff was very courteous. The social worker was very polite and understanding. The place was clean. I didn't have any complaints.