Park Meadows Health And Rehabilitation Center

Frustrated_Family

The administration keeps changing every 6 months. Care is mediocre at best - however they do have a few good people. Workers are overwhelmed - most are doing multiple jobs - and not getting paid for the other job. Current administration as of 10/24/2023 is bad. If you have a choice, do not use this place.

jayla willams

Horrible rude staff members.they get mad when they have to do their job.they just sit on they phone and this place smells like poop.

Becky1965

Absolutely horrible care. Couple of good people. They need to leave there. Ignore patients. I didn't get IV antibiotics at least 2 days. Call light ignored. Half the time if I wanted a response post on social media. That got their attention. Food ... awful. I received tartar sauce for chicken!! Chef's salad was good they didnt have it half the time. PT/OT people are good. Equipment /facilities not so much. ⁰ Administration not responsive to complaints. DO NOT USE THIS PLACE. I am a 31 year veteran nurse. Mostly hospital but some nursing home experience. This is NOT how to do it

There is Hope Thank God

I had such bad things to say about this place . But an encounter with just some nice people made all the difference. I began to take names as I would visit my aunt. I would like to thank Cathy older nurse when you enter building for being patient, Catara who each time answers phone when she was there and made sure I spoke to my love one by going to other station and handing the bad phone situation that was frequently a problem, she also had a heart of gold I made it business to meet her one day and let her know I was the lady attempting to reach a love one and she had multiple times made sure it happened she declined the thank you a by stating I love what I do and that means big and small things I just want to make residents and family happy. That meant more than she knew to me. Another young lady was that I always had a great pleasure in talking to was a housekeeper Barbra she always had a smile and was willing to go beyond to assist my aunt with water cups or things from kitchen. When others would always say let me get the nurse or cna. This place has lots of work to do but it’s old and need better management to support staff that is good. Those 3 people each time if they were there made me feel better. My aunt was like my mom so I definitely wanted her where she would be treated good. Bad and lazy workers are everywhere but it is the good ones that make it so much better.

Steven Ransberger

I was not happy at all with Ron, my brothers care with Park Meadows. I advise if you have to use that place for a loved one give them a cell phone. It seemed like the left hand did not know what the right hand was doing, they hire from a outside agency. And are not really family friendly at all at ground level. Their were a few good nurses their, but that does not make up for in my opinion the sub par care he received. My brother was on oxycodone for pain , I received many calls from him that they were late giving him his pain medicine while he was in a panic. My brother had to go to the hospital with sepsis and fecal impaction during his stay at Park Meadows My brother was bed ridden he said he would push the call light they would come in and turn it off and not attend to him. He asked for his teeth brushed and he told me they hardly ever brushed them. I had to reach out to ACHA and Ombudsmen on more than one occasion. It seemed I had to direct them towards my brothers issues instead of them doing what in my opinion they should be doing. On one occasion they broke my brothers catheter bag putting him back in bed and left the bag in his trash can to leak, knowing he had chronic UTI's On one occasion I came into his room and the boxes of ensure I stacked up against the wall because of limited space, the one on the bottom was wet full of urine , from a leak, or busted catheter bag. They put that wet box on top of the dry box and left it their for me to find. And the floor was still sticky. I only saw them check my brothers vitals twice while he was their and one time we made them do it. On one occasion I found my brothers buttock cheek all puffy and red and swollen inflamed. I had to bring it to the nurses attention and she ordered medicine for it. Why did they not catch that while bathing him. My brother caught covid their, we got texts saying some patients had covid their but were in a different hall separated. We went to visit my brother and had been in his room for quite some time 30 minutes or so. Wound nurses were in and out said nothing to us. Then some nurse in the hall said you cant go in their , there is covid in that room. I asked them if it was my brother and the nurse said if you did not get a phone call from us its not him. Two days later I got a phone call from Medicaid telling me my brother had covid the day before our visit. 3 to 5 days later my wife tested positive for covid. Thank God she beat it with no doctors visits they both did. Also they were late on more than one occasion following Hospice directions about pain medicine my brother had to suffer while waiting for his meds. One occasion I came into his room and the plastic drinking cup I bought my brother was on his dresser with spit or mold film in the water just setting their. I had to clean it out And I took it home. The day my brother sadly passed away we went in their to see him about 1 pm and he was in the process of dying. My wife called the nurse in, and she said he took his medicine this morning and she asked him if he had any problems breathing and he said no. So that means from say 7 AM or so till 1 pm nobody noticed he was on his way out? On his way to heaven gasping for air not responsive. In the 4 months to 5 months Ron was their I never heard 1 nurse 1 x ask him if he had troubles breathing even though they knew he was a high aspiration risk. The Hospice nurse that came in said his oxygen was 55. When I got their. I stayed for awhile and left that evening at dark. A couple hours after we got home I called the nurse and asked her how my brother was. She said she was sorry they just found him and he was gone. Again, it seems I had to do their job for them. One last time. This is my experience with Park Meadows. I was constantly putting out fires the whole time directing them toward my brothers needs. I am also disabled and so I my wife. I truly regret not being able to get him into another facility. I logged everything daily. This was a terrible experience for me and my family and my brother was not happy their either.

Jane PP

This place is really awful. My mom was put in a big room, alone at the end of a hallway. An exit close to her room had a door alarm. That alarm was on almost every day. (meaning people were just going in and out all the time) The phones didn't work for the first five days. She was on quarantine due to Covid, but she was alone in a big room without any way to communicate with family. They wouldn't let us in (OK, I get that, ) but they wouldn't let her sit outside either. Any time I spoke with her was on the personal cell phones of staff. (Not very hygenic if she was on quarantine) She said she felt like she was in prison many times. When the phones did work, they just rang on and on. I think I got through to a person about 1 in 6 calls. I called and asked to speak with her nurse one day. The nurse came on and said she was busy with another patient and hung up. I called two more times that day a few hours apart and left the message that I wanted to speak with her nurse. I never got a call back. When I wanted to speak with a social worker, there was no voice mail and she only returned my call once of many messages. When the facility I was transferring my mother to tried to reach social work, they let the phone ring for 8 minutes, before giving up. The second day she was there, my mom slid from her chair on to the floor. About a week later (now the phone was working ) she said she was slowly sliding down in her chair, and didn't want to end up on the floor again, her call light was out of reach and she hadn't seen anybody for a while. I called the front desk and reported this. My mom called me back about 10 minutes later and said no one had given her her call light and she was still sliding. I called the desk again and was told that he had looked in the room and "she was fine" I asked why he didn't give her her call light and he said " Oh I thought you said no one answered the light." She was there for 13 days, begging me to get her out of there. They charged us $380 per day for a prison cell. I will say, when the staff were caring for her, she thought they were kind, but felt they were too busy to spend any amount of time with her. When you are on hold, often and for long times, you hear about a beautiful shaded area with tropical plants for outside enjoyment. It is an 8x8 foot canopy in the parking lot with a chew-spit stained trash barrel, right next to the "park at your own risk, falling objects" signs. I could say so much more, but I think my opinion is clear from these examples.