Trustwell Living at Hunters Crossing Place

Mark

I was very impressed with Hunters Crossing Place. The people there were super nice. They had a lot of nice activities. I met with the staff member, and she was very nice, and very personable. It was also homey and very clean. They had a library and a beauty salon.

Daphne356065

My mother is only doing respite care, and she is staying at Hunters Crossing in Gainesville. Elaine -- who I initially spoke with -- was marvelous. She was very caring and provided a lot of information, but then my mother decided she would continue to live with my brother. But the responsiveness was excellent. Everyone that provided my name went out of their way to do what they could. The rooms were very nice, clean, and well decorated. The staff was highly attentive, and they were all very caring. The atmosphere was great. I could see their snacks and drinks. My mother seems very happy, and she has been there about four days.

Sandra207047

The rooms in Hunters Crossing Place had low, 8-ft ceilings, so they looked a little small. The dining area looked inviting and was an open room with a bunch of tables in it. At the entrance, they had a great room where they had musical entertainment sometimes and a man cave down one of the hallways. The staff was very nice. We met the chef, but we did not have a meal there. The marketing person was very nice.

Marty554268

We toured Brookdale, and it was a very nice facility. It wasn’t on our top 3 because we had to narrow it down, but then when we learned that my mom did not qualify for one of the top choices, we went ahead and registered for Brookdale to be on the waitlist for them. When we went back, it seemed that the people were very friendly. The situation is my mother is in Virginia, and I am in Kansas and my cousin who is her main carer set up an appointment with a nurse. They offered to come out as that would have been much easier, and she said sure. The nurse that she spoke with ended up for labor day, but he didn’t show; that was a bit of a disappointed but it made it easier for use to decide. The nice thing is they refunded the entire amount. I put a $500 deposit down, and they told us that there will be a processing fee. If she didn’t stay there, it would $100 that they will keep, and they didn’t keep it; we got the check yesterday for $500, so that was a nice surprise.