Cypress Cove

Bob Mor

My mother was fortunate to be admitted to the Skilled Nursing Unit for short term rehabilitation following a hip fracture. She was there for almost a month. I have spent my professional career in Senior Living and admit I’m hard to please. Cypress Cove exceeded my expectations. Caring, attentive staff, pleasant, clean and cheerful accommodations and an outstanding Therapy group made this stay an absolute success. David Gray, the Administrator, and all the staff were among the best I have known. I’m happy to recommend Cypress Cove... RHM

Provider Response

Family member 2017-19

My wife's mother was a resident in the "cottage", the memory care residence for 21 months. Her stay was very good up until the last month of her life. We found care during the last month of her life did not address her pain sufficiently and did not come close to meeting our expectations. We finally moved her to hospice house care on January 10th and she passed on January 18th. Clearly, we learned that very active family involvement is necessary if dealing with medical issues out of the ordinary. I am writing this review on February 25th, over a month since she passed away. To date we have not received a call or even a card expressing their condolences over her death. Additionally, she has a refund coming as rents are paid in advance. I have called asking for timing on the refund but again, no response. Given the cost of care...we expected much higher standards from Cypress Cove!

Sean

Cypress Cove is slightly older, maybe like 10 or 15 years old, but it was very nice and very clean. The people there seemed friendly and the residents all seemed kind of happy. I had an arranged appointment to see the place, but when I went there they didn't know who I was and I had to wait for 40 minutes before I could talk to anybody. It just seemed kind of disorganized, maybe because they're busy with their residents, but I didn't get a very good vibe there. I took a tour of the first floor, they showed me the dining room, and there was a little recreation area, like a hangout kind of place. It all seems nice and clean, and the people were having a good time.

Donald

Cypress Cove is very nice, but very expensive. Depending on what you were looking for, the rooms were beautiful. They have a swimming pool, gym, and physical therapy. The staff was very nice. They have lots of activities.

A Renee

It is a wonderful community for those who are healthy and active. Sadly as you age, staff isn't as caring and it is very difficult to find the people in charge to help you when the ones you are dealing with really don't care about you. We are taking care of our Aunt, who is 92 and recently went blind and needs assisted care living now at The Inn. What bothers her the most is after dinner, they have all those in assisted living wait in the lobby and when they are all there, they give them their medications. Our Aunt calls it the "cattle" call. Why? Are they short staffed and do not care about one on one care? Yes it's beautiful however its the people who truly want to help you when you need it. Since we live out of state, we are going back and forth and having a difficult time with the process. Right now, as long as you are healthy and independent, it's wonderful. If you need assistance, it's horrible to deal with those in charge and get answers and caring people who truly are concerned about the person. Futhermore, our Aunt, who is now blind, fears retribution from staff!!! I have asked for a list of staff members, top down and have yet to get one therefore I have no idea who to call for help in our concerns.

Provider Response

Caring62166350

Cypress Cove is nice. It’s next door to the hospital where my granddaughter works. She wanted us to look at it, and we did and we liked it.

Kris415870

The rooms in Cypress Cove were pretty good, but they were a little smaller. The staff who took us around was very professional. She gave us information and told us that if we needed more information she would come back to us. We only saw their gym, and it was well equipped. It was very close to the hospital where my dad was.

Larry512055

Cypress Cove was fresh, new, exciting, clean, and affordable.

Dale O.

We went to Cypress Cove. It was beautiful and the best known one in the Fort Myers area. It was $6,000 a month, which was on the high end. Their price was higher than anyone else in town, but the amenities were beautiful. People who I had spoken with in my doctor’s office waiting room loved it there.

VSP

In 2012 I helped my parents find a continuing care community that would fit their lifestyle and need for an active social life. The care and attention shown during our tour and fact finding at Cypress Cove was the best of the communities we visited. While my parents were in the independent living part of the campus, they did both have a need to temporarily transition to skilled nursing. It was refreshing to see the consistency of caring and attentiveness given during their time in skilled. My father has since passed, but my mother continues to enjoy a very active social life with the various clubs, activities and trips. The entire team at Cypress Cove displays a "happy to help you" attitude and demeanor with each and every resident. Everything about the community is 5 star through and through.

HB

The Inn of Cypress Cove is totally different than other places because there is a large entry fee, but it's one of the best ones that I've visited. The food and everything was excellent, but it's very expensive. You have to have a really high net worth to be accepted at Health Park. I visited a couple of two-bedrooms, and I thought they were very spacious. They will do your laundry and some housekeeping. This is the one place that impressed me the most. If I was going to go into an assisted living community, this would definitely be on top of my list.

Betty105901950

The lady who showed us around Cypress Cove Senior Living was wonderful. She was so attentive and so informative. We really liked her. The food was wonderful. The rooms were not perfect, but they were pretty nice.

Caring106116150

I visited Cypress Cove. I thought it was homey, it was nicely kept up, and the staff seemed very nice. It was just a very good facility. Everybody there seemed very happy. They had everything there, e.g., they have a crafts room and a card room. It is a facility that I would have chosen, but because of my condition, I would not be acceptable. I looked at the rooms, and we ate there; everything was excellent. The dining set-up was very nice. It was just like a country club.

Claire16

We loved Cypress Cove. It was very clean, and the people were very nice. It’s a bit costly, and that is always an issue to buy into these with nothing in return when you have to buy your residence. We liked it very much; there was no issue with it except the cost. They were very pleasant, cordial, and informative. I had a list of questions, and there were no problems in answering the questions. We were quite impressed. There is a couple of different dining rooms -- one for the assisted living people and one for independent at this point. The dining room appeared clean; they had a regular dining room, and then they had a luncheon area where you could go more casually. It would have a nice view, and I can’t say enough about it; we just like everything. They claim they have a wonderful culinary staff, and the couple of residents that we saw said, "you’re going to love it here. The food is delicious.".

Ray16

Cypress Cove was near Healthpark which is a hospital here in town. It is probably about 10 or 15 years old. I like the way the person I talked to presented herself. She gave me a lot of information on what's available and pricing and how to go about it. I went to one of the rooms that are available and the types of rooms that they have available which were very nice. Everything about the facility was very nice. The rooms were good. They could be furnished but on the norm, they were unfurnished but the rooms were a decent size and they were very nicely done. There were some card games and then they had a small library. They had a function computer area and they had a nice, big courtyard in the back of the facility that they could be outdoors.

Caring82892250

I am in Cypress Cove and it is unbelievable. It is a five-star independent/assisted living. The food is restaurant style where you order off a menu, and it is delicious. It is like being on a cruise that doesn't sail. They have all kinds of card games: bridge, poker, or any card games and so forth. They have Bocce and shuffle board. They have a library, a bank, and a salon here. I mean, there is nothing that you have that we don't have here. Really, it is fantastic. We have two restaurants. The rooms have been renovated completely. The kitchens and the bathrooms all have granite countertops. It is all brand new carpeting. I got a two-bedroom apartment, which is a decent size, with two walk-in closets. They have all different sized apartments here; one-bedrooms and two-bedrooms. Right now, there is a waiting list because there are a lot of new people coming in. It is very nice. The workers are very polite, very efficient. All the waiters working here are high school or college kids. Then, they have some permanent staff, so it is neat. They are all dressed appropriately. I have recommended this place to a number of my friends, if they want to come, because it is not cheap.

Caring86919250

I looked at Cypress Cove. It was really beautiful. They have quite a few activities. The staff was very friendly, very accommodating, very anxious. It's very expensive. So far, it would be acceptable.

Caring81670850

My parents visited Cypress Cove, and they liked it. I think it's a high-end facility. It's very expensive, but it appealed to my parents. The rooms were very nice, spacious, but expensive. The staff is very good. I think they impressed my parents with how they take care of the people. They have a pool, daily activities, and they provide transportation, and it's on a lake.

Amy P.

Beware! My grandmother was a resident of this facility for just a few short months, and I was not pleased. Each time I visited there was never anyone at the front desk. The first time I went I had to ask the nurse to direct me - which she kindly did. Oddly, there were 2 coffee containers by the front doors, but I never once saw cups for visitor use. For the amount of money, the rooms were not very attractive. Granted, they were private and the family was allowed to bring in personal items, but the overall appearance was dull and tired. In hopes of cheering my grandmother, I brought in a picture she gave me from her living room years ago. It was a copy of Renoir's "Girl with a Watering Can." I hung the framed print on her wall. She passed recently while I was out of the country. My mother, in her distress over losing her own mother, forgot to retrieve the picture. We called the facility as soon as I returned (1 week later) to ask about it. We were told that any items left are considered unwanted and gotten rid of. I was devastated! Monetary value aside, it was the sentimental that I lost. My mother spoke to the head and requested that they initiate a policy of keeping belongings for a short period of time in case of a situation, or at the very least call and ask the family. The head replied that this has happened before, so they "probably will." What did they do with this precious painting that had my grandmother's name on the back? Did they throw it away? Did housekeeping keep it for themselves? I will never know. We also experienced a few other concerns with care (my mother is a cardiac nurse and she knows her stuff) that were unsatisfactory. In addition, unless you ask about dietary information, they will not share some important information - like you can ask for items not on each day's list of options. Thank you to the dietician who assisted us with this. When I was in college, I worked as a receptionist in a long-term care facility in Ohio. That was a place of dignity. Cypress Cove, the Lodge, does not live up to my expectations of care.

mroca1214

I was first introduced to Cypress Cove last December when I was asked to sing at their church's Christmas service. Since then I have been working with them quite a bit! Cypress Cove is both a Retirement home/community and an assisted living facility. The work I do there has me working very closely with both the staff and the residents. The staff are wonderful! They are incredibly helpful and you can tell how much they care about their residents. They have frequent programs to keep their residents having fun (like bingo and board game nights) as well as the programs that I do (singing short programs of opera). I've only been in two of their many buildings (one of the assisted living buildings and their big hall) but they are both very nice and, from what I can tell by the cheerful attitudes of the other residents, they all love the facility.

MariaR

The physical premises of Cypress Cove are beautiful. The staff is deeply caring and knowledgeable. I was impressed with their willingness to design special projects for their residents with my college students. I was also impressed with the range of activities provided to the residents.

Margaret7

This place is really elegant. No other place can be compared to this. It's not expensive but not cheap, if you are saving for your retirement. This place sits in acres and acres of land with lots of walking path. There are fountains everywhere and an indoor pool, too. It has its own establishments inside for your personal needs. This retirement community is next to Health Park Hospital, which is an elegant hospital. It has a separate building for assisted living and rehab. Moreover, there's a separate restaurant that you don't need to clear out by 5:30, and you can stay until 6:30 or 7:00. The food is just out of this world. They prepare 4 soups daily and make their own ice cream. There are various different accommodations here and all are lovely. Some units have 3 bedrooms and 2 baths. There's also a villa or a house if you opt for this kind of housing. All accommodations have dryers and washers, too. You can't imagine what it doesn't have. To close, the staff is just fantastic. They have quite a bit of extra-curricular activities. There's an activity director who plans everything. Examples of activities include: visitors coming in to sing and play music, games like bingo for those who are able and willing to do it, arts and crafts, baking day and even tours to shopping malls and restaurants. I can't think of anything my husband will be happier. He gets lots of attention and really seemed to like the staff. I will surely recommend this place to others.

Bella M.

My aunt was a resident at the Inn at Cypress Cove for a number of years and was very happy there. If you are looking for a high-quality assisted living facility in southwest Florida, you cannot go wrong with the Inn at Cypress Cove. In addition to a variety of independent living options and a skilled nursing facility at the Lodge, Cypress Cove offers an absolutely wonderful assisted living facility at the Inn. The grounds and the facility itself are gorgeous and immaculately maintained. The staff was always very pleasant, friendly, and helpful. When her health deteriorated and she transitioned to the Lodge, she was still readily available for visits with her friends from the Inn. Although she had been initially reluctant to move into the Inn, neither she nor any family members ever regretted the decision. I understand that decisions regarding care for elderly family members can be very sensitive and emotionally trying, but facilities such as the Inn at Cypress Cove make these types of decisions much easier for everyone involved. If you are wrestling with these issues, I highly recommend a visit to the Inn so you can decide whether this is the place that meets your needs or the needs of your family member.

NevinCrescent

My aunt was a resident at The Inn of Cypress Cove at Health Park and I visited her there often. Her unit was lovely and quite luxurious. The staff was always very helpful and eager to please. My aunt loved to eat and she often raved about the quality of the food. Although she usually ate in the dining room, she did sometimes prepare snacks or breakfast in her unit, taking advantage of the mini-refrigerator in her unit. If she was feeling under the weather and preferred not to eat in the dining room, room service was delivered to her unit with her menu selections. All of the grounds and the buildings at Cypress Cove are meticulously maintained and very attractive. The facility is located in an area that is basically adjacent to the Lee Memorial Health Park hospital and could not be more convenient in terms of nearby doctors' offices of all types. If you are looking for an assisted living facility in Fort Myers, Florida, you should definitely visit The Inn of Cypress Cove. I doubt that you will be disappointed in what you find available there.