Newtown Rehabilitation and Health Care Center

urainna

The nurses and therapists are very patient, take time and try to talk to the patients that have mental issues. The admintration employee was condescending talking down to people about face shield policy while herself went into patient's rooms without the faceshield herself. Be prepared for that attitude if you go in.

PattyL317

We were fortunate to find this facility. I had 2 different family members that were taken care of here. All the staff go above and beyond to make the patient and families very comfortable during an extremely difficult time. I am truly appreciative to all those who work there.

Garn

I found Newtown Rehabilitation & Health Care Center in Connecticut to be understaffed, poor communicators, difficult to reach via phone, and prone to over-prescribing anti-psychotics. I DO NOT RECOMMEND NEWTOWN and suggest that you choose a different facility for anyone you care about. After shoulder surgery and a hip replacement, my 67yo Brother was sent to Newtown for physical therapy on both shoulder and hip. His time there was a nightmare. He arrived on Monday & I spoke with him (long-distance) on Tuesday. After Tuesday he was always “asleep” or so drugged that normal conversation was not possible, no matter what time of day it was. A nurse told me that he was being given pain-killers, and also an anti-psychotic (which seemed to be different each time I asked). I asked to speak with the doctor about this, but instead received a call-back from an APRN who was not helpful. On Saturday a Newtown nurse called to say that my brother had been given Oxycontin & Haldol, newly prescribed that day by a doctor who had never seen him before. The combination had caused him to become confused, uncomprehending, and incoherent. Also, while in this state he attempted to get up and walk, and he fell. (Was no one with him?) He was sent via ambulance to the hospital. I told the hospital that he was NOT to be returned to Newtown and he was sent to a different facility for physical therapy upon discharge from the hospital. Throughout his entire 6 day stay, I was unable to reach Newtown via phone most times when I tried to call. I would get either a busy signal or no answer. I finally figured out that the main number is the only one which works and/or is answered consistently, and that the nurses' stations & patient rooms seem to be on a separate system which is not working properly. Also, at one point I was told by reception that there were only TWO NURSES COVERING THREE FLOORS of patients in the wing where my brother was staying (which may explain why he was apparently unattended at the time he fell). Newtown was taken over by the Athena Healthcare system sometime in the last two years, so they should have had adequate time to fix any problems inherited from the previous owners, but there obviously still are problems. Athena has been buying up many local nursing homes to create a for-profit network. Avoid this facility!!

Cynthia120523650

Masonicare at Newtown is a very good place and seemed more affordable. It was an older facility but had the best outdoor spaces to walk around in. It has a skilled nursing facility, so if there needs to be a progression of care, it would be much easier to make the transition. It was a very nice facility.

Deborah118500250

I visited Masonicare at Newtown. The place was very nice. The staff and the residents were very nice as well. They had a lot of nice services, but they were just out of our price range. The place is elegant and homey.

Kristine12

I chose Masonic Care for my aunt because it is close to me. They have a memory care floor and a nursing home. The staff was helpful. The rooms were big with big closets and a nice, clean bathroom. I liked the surroundings; they have ponds and beautiful rock walls, and it’s right in the woods. The dining area was very clean. The people living there seemed very happy.