Laurel Manor Care Center

JKW95

Slightly dated facility but that's more than made up for by the staff's professionalism, level of care, compassion, understanding, and dedication. We transferred my 100% disabled (VA rated) father (Vietnam vet suffering from too many Agent Orange ailments to list, leukemia, dementia, blindness, amputee, etc) to this facility several weeks ago. The staff was incredibly flexible and did a great job working with us to place him with a compatible roommate/situation and to understand his complicated condition. Even with dementia, in his good moments pops expressed how comfortable he felt there and how much he liked the staff (which he hadn't expressed at his previous, newer facility). We visited him several times a week, unannounced, and always found the staff to be kind, compassionate, caring, attentive to the residents. They kept me abreast of all developments/issues with pops, and sometimes called me daily. I appreciated this level of attention to detail and communication. As a military retiree myself, I am very demanding and believe in accountability. Especially after having battled the VA for years to secure my pops' benefits and dealing with issues at his previous facility, Sadly, pops passed a few days ago. The staff's compassion was heart felt and real--they took a little time from their busy schedule to talk with us, share stories, share their own sadness, and provide encouragement. This made my family and I so much more appreciative of them while reinforcing that we made the right decision to have pops stay there. Can't say enough about this wonderful team and though pops is no longer with us, I plan to visit them again soon and periodically to let them know they are making a true difference.

C.S.

My dad was a resident of Laurel Manor Care Center, and they did great. The staff took care of Dad and they did a good job. He seemed OK, and he really seemed happy during the time that he was there. I would recommend them. They're a good place, and the people were all like family and were also very helpful. I was there while he was being fed and the food looked OK. In terms of cost, it's covered by the VA.

Marta2

Laurel Manor Care Center had a dementia care side, so it was a secured unit. They were very welcoming. I didn't have an appointment, but the director stopped everything to meet with me. Even though they had no bed availability, he gave me a tour. Outside it looked like a facility, but on the inside it was very homey. There was a pet therapy dog right in the living room that lives there. It was fenced in, and it had a gazebo and a little garden. The patients could walk out the door, and they knew they were not going to go anywhere.

Sharon17

I have my husband placed at Laurel Manor. Their food and menus are adequate. My husband has gained his appetite. They took him off hospice and now he's a regular patient. I'm very happy with his attitude now. The staff is very pleasant and attentive. They let me know if my husband is irritable or like when he fell off the bed and hurt himself. They keep me updated on the details when I'm not available.