The Village at Sydney Creek

Prudy

I had a friend at The Village at Sydney Creek. She was out of there because she had so many medical problems that they couldn't handle her. You have to check in, and then you go through a locked door. I went into the room where she was, and it was a beautiful room. She shared it with a lady. The cabinet was really pretty. They had her clothes organized by the top and the bottom. The room was very clean. I made her a quilt, and every time they took it away to clean it, she would just be so upset because she was afraid somebody was going to steal it. Now she got it with her down in San Diego, but The Village cared for her, and the staff intermingled among the patients. They were helping them to eat. They also had crafts going on in a separate room. It is definitely a lockdown community. They don't go anywhere. They stay there. However, the building itself is quite large. The rooms are nice. Most of them have a view outside. They have a nice patio. My friend was in a wheelchair, but I was able to push her out to this sunny patio. It's very large and pretty. There were a lot of patients there that are not in memory care, but they're recovering from operations or whatever sort of thing.

Reviewer#RD1029e

I toured The Village at Sydney Creek. I think most of the people were far in decline compared to my husband. I found the place to be not friendly. When you entered, it was rather dark. I didn't think the staff was involved with the residents. The rooms were very small. Most of them were shared rooms. The staff who toured us was fine. There were no activities though. From my tour, I think the staff and the residents can be more engaged. They need to brighten the place up and make it more inviting.

Laurie S

I have a family member at Sydney Creek. We brought him there when Danny was a manager and she was great. You could call or visit anytime and get answers to your questions. Danny left and things have been really challenging since. There doesn’t seem to be anyone in charge and the staff turnover rate seems high. When you ask a question, people often don’t know the answer - it’s not that they aren’t caring, they just don’t know. For the high price we are paying, you expect a higher level of professionalism, knowledge, understanding, management, and responsiveness. I don’t know if it’s the facility or the disease but my family member’s general well being has gone down significantly since living at Sydney Creek. If we had other options, we would move him out.

John

We toured The Village at Sydney Creek. They have full time nurses on staff all the time to give medications and any medical procedure that may be needed. They're very astute at what they do. It's very clean, and there's a maintenance person there all the time. I've tasted the food. It's like going to a restaurant, very well seasoned, and very balanced. They're one of the top facilities I've visited.

Vesta

The Village at Sydney Creek is beautiful, absolutely gorgeous, clean, and spacious. It wasn't overwhelming. It was safe. The building was definitely built for its purpose. The staff was very positive, very open, and easy to talk to. Her manner was very energetic. The information that she provided with her knowledge of the facility was exquisite. My husband has a limited diet that he can eat. All I checked was what he can eat, which is for dialysis patients. Their food can accommodate various diets. I think they have about five activities a day. There's music, a noodle and balloon (kind of like a volleyball type thing), and chair exercises.

Rick and Sally

Providing this service to my mom and others is a huge task..and the staff does a very caring job...nothing is perfect but we are happy for the care mom gets and the enviornment she is in...thanks again