Avila Senior Living at Downtown SLO

Offers Assisted Living and Independent Living

19 Reviews

2021

475 Marsh Street

San Luis Obispo

93401

Avila Senior Living at Downtown SLO

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4.6 19

CFHandler 2020-10-22 The staff is very caring at the residence and communicates well with me. My mother has a lovely 1-bedroom apartment on the 2nd floor with big windows and easy access to the activity space. This has been a challenging time during Covid, and I know there is lots of extra work for everyone, but the staff handles this with grace. Activities are somewhat curtailed during this time, but my mother is still able to go to exercise 6 mornings a week, something she really enjoys. I am a friend or relative of a current/past resident

5 5 1

SarahLo 2020-10-09 I toured Avila Senior Living for my grandmother. Cheyenne showed us around and was very knowledgeable with the community and very friendly. Everyone was very welcoming to us as we went through the community. The room we saw was much more spacious than expected and had a great view of the mountains in SLO. This will definitely be our families number one choice for assisted living in SLO. I visited this facility

5 5 1

Marilyn 2020-10-03 My brother is in Avila Senior Living at Downtown San Luis Obispo, getting assistance with medication and things of that nature. It's been great, he had a seamless move in. They offer assistance with showering and dressing, and they do laundry and cleaning. They take him on rides, and deliver meals to the rooms twice a day. Once they get to go out in a controlled environment, in an atrium space, and that's great. They're opening back up a bit. It enabled him to move around and have a social life. The nurses can authorize the residents to go visit their family, then come back and get tested, so that's good. The staff is excellent. They don't allow outside people to dine in there at this point. They have some exercise classes in their atrium space that are all orchestrated to be safe, and with distancing. They have outings that they take people out if they want to go for a ride. I don't think they take people out for shopping or on public places, but they get to go out if they want to. I am a friend or relative of a current/past resident

5 5 1

Barbrara Paape 2020-10-01 Fantastic staff they are always caring they never complain they do are best to cheer us up.Oscar our activities director does a great job and the front desk is very helpful and always so happy. I am a friend or relative of a current/past resident

5 5 1

SWarren 2020-09-30 This has been my mom's first experience with assisted living and I have been very happy with the care she has received. The staff that manage her meds have all been very caring and informative. Any change in her care they call me which gives me great comfort. An extra shout out to Oscar who has gone over and above, what a gem! Her apartment is roomy and has a homey feeling which was very important to all of us. I do wish they had more transportation opportunities, even during the COVID situation, but a second van would be great. Over all I highly recommend this facility. I am a friend or relative of a current/past resident

5 4 1

Kenia1 2020-09-29 My mother has resided at The Manse, now Avila through many years. All through her time there as a resident, she has been treated with respect & care. My mother is in her mid 90s so she doesn't do the activities that are offered, but she did at the beginning and truly enjoyed the interactions. My mother feels protected and loved by the staff. She views them as an extended family. As her daughter I am at ease, pleased and grateful for their care. I am a friend or relative of a current/past resident

5 5 1

Jeanna Hasley 2020-09-29 The staff is very honest and dependable. They are very helpful. My residence has lots of storage and a full kitchen, dishwasher, and washer and dryer. TV service is included. We have emergency buttons to push if we should fall. We have different movies free every day. The residents are like family. We have devotions once a week, book club twice a month, exercise six days a week and rides in the van just to enjoy the sentry. I am/was a resident of this facility

5 5 1

Debbie Timmons 2020-09-29 Staff is very helpful and kind. I am/was a resident of this facility

5 4 1

CodiElize 2020-09-23 Avila is such a nice community very close to downtown the staff are extremely friendly and attentive to the residents. I am happy with my decision to place my loved one here! They are nothing but the best. The woman I spoke to on the phone was AMAZING! The man that had her job before never really helped me or called me back. I think her name is Cheyenne. She is the reason we’re going with this place. I visited this facility

5 5 1

Rosiee 2020-07-03 During our current COVID life my auntie has had a hard time. The employees have made such an effort to keep her spirits up with games and fun activities . Thank you and god bless all the friends and family in Avila please keep them safe . I am a friend or relative of a current/past resident

5 5 1

Janet444313 2016-10-18 I was able to visit, and I love it. I know that my mom would be very happy in this community. They have daily activities of different kinds. They also have some gardens. They have physical activities and a bus that takes the residents to places. The dining room area was big. They have different kinds of rooms that are very nice sized and well equipped. I would not mind living there myself. I visited this facility

5 5 1

Lauren18 2016-02-29 We chose this community for our parents because of the overall quality of the facility. They have a whole calendar of activities for their residents. The staff are A+ because they are extremely compassionate. I am impressed too with the quality of the food; it was excellent. I visited this facility

5 5 1

Pat118458150 2015-12-30 We found this communituy for my mother-in-law. I have a very good experience with it. It is very good. The rooms are very nice. There are different options. There are studios and one-bedrooms. The dining room seems very clean, although my mother-in-law doesn’t go down there much. The dining room looks nice and she likes the food. They have different programs going on quite a bit. I visited this facility

5 4 1

Audrey19 2015-05-01 It was a very nice community. The people were very friendly, and the surroundings were very nice because it had a very large outdoor area. It is right downtown, so it is relatively small compared to the other facility. However, the inside was very nice. They have a very nice dining room. Sanitation was topnotch. I visited this facility

5 5 1

Kathie5 2015-03-23 We looked at the community that I felt wasn't for her. The people there were a little more sick and needed help, and she just doesn’t need that right now. They seemed nice too, but I think I would not take her there until she had more difficulty and cognitive kind of problems. I visited this facility

5 4 1

Art11 2014-09-12 Outstanding and good. Should have come here sooner. I like it. This place makes life enriching. I am a current client of this provider

5 5 1

P.D. 2020-12-08 Avila Senior Living at downtown SLO looks like an older facility, and it didn't have the same nice feel the other place had. There were a few residents clustered by the front door, it didn't look like anyone was tending to them, and it didn't look like they knew where they were going, and it wasn't as neatly kept. The inside didn't have the same ambiance as the other facility that we went to. It was outdated and not as directed toward the residents. The rooms were nice, but it reminded me more of a little bit of a rundown residential property. They did have a nice library room, they had a movie room with a big flatscreen TV, they had an activities room which wasn't really set up for activities. It's like an activities atrium room where they were having meals, but due to the COVID they weren't using the dining room, they just started back using the the dining room. The girl we met with, she was very nice, not as polished as the guy in the other location, but knowledgeable. They're right on a busy street, so the pull in to park to visit is not accommodating, because they are in the center of the city. I visited this facility

5 3 1

Senior Consumer Advocate 2020-09-30 We visited Avila Senior Living to compare senor living possibilities in SLO. During the tour we were concerned because several residents' doors had signs on them asking people to knock before entering. We asked if staff routinely enters apartments without knocking. Mr. Scangarello did not like that question and glossed over it by saying staff members often need to enter residents' apartments to render care and do wellness checks. Mr. Scangarello had promised us lunch after the tour. However, he escorted us directly to the exit door after the tour. We were obviously being dismissed. I visited this facility

5 3 1

Sara 2020-03-14 I was at Avila Senior Living at Downtown SLO for a few days. Everything was nice, but I wasn't there long enough to give the activities a try. The staff was wonderful. I had a friend that was there as well. Everybody was very congenial and very helpful. It's wonderful, clean and well kept. I am/was a resident of this facility

5 5 1

475 Marsh Street, San Luis Obispo, CA 93401

Call (800) 385-2527

2021

Avila Senior Living at Downtown SLO (800) 385-2527

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Reviews of Avila Senior Living at Downtown SLO

19 Reviews Write a review

Food

(9 Reviews)

Staff

(12 Reviews)

Facility

(11 Reviews)

Activities

(8 Reviews)

Value

(8 Reviews)

Assisted Living Reviews for Avila Senior Living at Downtown SLO

October 22, 2020

By CFHandler

I am a friend or relative of a current/past resident

The staff is very caring at the residence and communicates well with me. My mother has a lovely 1-bedroom apartment on the 2nd floor with big windows and easy access to the activity space. This has been a challenging time during Covid, and I know there is lots of extra work for everyone, but the staff handles this with grace. Activities are somewhat curtailed during this time, but my mother is still able to go to exercise 6 mornings a week, something she really enjoys.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Avila Senior Living at downtown SLO. Thank you again, we hope you have a wonderful day!

October 09, 2020

By SarahLo

I visited this facility

I toured Avila Senior Living for my grandmother. Cheyenne showed us around and was very knowledgeable with the community and very friendly. Everyone was very welcoming to us as we went through the community. The room we saw was much more spacious than expected and had a great view of the mountains in SLO. This will definitely be our families number one choice for assisted living in SLO.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Avila Senior Living at downtown SLO. Thank you again, we hope you have a wonderful day!

October 03, 2020

By Marilyn

I am a friend or relative of a current/past resident

My brother is in Avila Senior Living at Downtown San Luis Obispo, getting assistance with medication and things of that nature. It's been great, he had a seamless move in. They offer assistance with showering and dressing, and they do laundry and cleaning. They take him on rides, and deliver meals to the rooms twice a day. Once they get to go out in a controlled environment, in an atrium space, and that's great. They're opening back up a bit. It enabled him to move around and have a social life. The nurses can authorize the residents to go visit their family, then come back and get tested, so that's good. The staff is excellent. They don't allow outside people to dine in there at this point. They have some exercise classes in their atrium space that are all orchestrated to be safe, and with distancing. They have outings that they take people out if they want to go for a ride. I don't think they take people out for shopping or on public places, but they get to go out if they want to.

Provider Response

Marilyn, thank you for your kind review; we are happy to pass along your comments to the team here at Avila Senior Living at downtown SLO! Marilyn, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

October 01, 2020

By Barbrara Paape

I am a friend or relative of a current/past resident

Fantastic staff they are always caring they never complain they do are best to cheer us up.Oscar our activities director does a great job and the front desk is very helpful and always so happy.

Provider Response

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions.. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

September 30, 2020

By SWarren

I am a friend or relative of a current/past resident

This has been my mom's first experience with assisted living and I have been very happy with the care she has received. The staff that manage her meds have all been very caring and informative. Any change in her care they call me which gives me great comfort. An extra shout out to Oscar who has gone over and above, what a gem! Her apartment is roomy and has a homey feeling which was very important to all of us. I do wish they had more transportation opportunities, even during the COVID situation, but a second van would be great. Over all I highly recommend this facility.

Provider Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

September 29, 2020

By Kenia1

I am a friend or relative of a current/past resident

My mother has resided at The Manse, now Avila through many years. All through her time there as a resident, she has been treated with respect & care. My mother is in her mid 90s so she doesn't do the activities that are offered, but she did at the beginning and truly enjoyed the interactions. My mother feels protected and loved by the staff. She views them as an extended family. As her daughter I am at ease, pleased and grateful for their care.

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Avila Senior Living at downtown SLO. Thank you again, we hope that you have a wonderful day.

September 29, 2020

By Jeanna Hasley

I am/was a resident of this facility

The staff is very honest and dependable. They are very helpful. My residence has lots of storage and a full kitchen, dishwasher, and washer and dryer. TV service is included. We have emergency buttons to push if we should fall. We have different movies free every day. The residents are like family. We have devotions once a week, book club twice a month, exercise six days a week and rides in the van just to enjoy the sentry.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Avila Senior Living at downtown SLO. Thank you again, we hope you have a wonderful day!

September 29, 2020

By Debbie Timmons

I am/was a resident of this facility

Staff is very helpful and kind.

Provider Response

We appreciate your positive review about your recent experience with us!

September 23, 2020

By CodiElize

I visited this facility

Avila is such a nice community very close to downtown the staff are extremely friendly and attentive to the residents. I am happy with my decision to place my loved one here! They are nothing but the best. The woman I spoke to on the phone was AMAZING! The man that had her job before never really helped me or called me back. I think her name is Cheyenne. She is the reason we’re going with this place.

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Avila Senior Living at downtown SLO. Thank you again, we hope that you have a wonderful day.

July 03, 2020

By Rosiee

I am a friend or relative of a current/past resident

During our current COVID life my auntie has had a hard time. The employees have made such an effort to keep her spirits up with games and fun activities . Thank you and god bless all the friends and family in Avila please keep them safe .

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Avila Senior Living at downtown SLO. Thank you again, we hope you have a wonderful day!

October 18, 2016

By Janet444313

I visited this facility

I was able to visit, and I love it. I know that my mom would be very happy in this community. They have daily activities of different kinds. They also have some gardens. They have physical activities and a bus that takes the residents to places. The dining room area was big. They have different kinds of rooms that are very nice sized and well equipped. I would not mind living there myself.

Provider Response

Hi, thank you for taking the time to share your review, we are now under new management and invite you back for a tour. Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

February 29, 2016

By Lauren18

I visited this facility

We chose this community for our parents because of the overall quality of the facility. They have a whole calendar of activities for their residents. The staff are A+ because they are extremely compassionate. I am impressed too with the quality of the food; it was excellent.

Provider Response

Hi, thank you for taking the time to share your review, we are now under new management and invite you back for a tour. Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

December 30, 2015

By Pat118458150

I visited this facility

We found this communituy for my mother-in-law. I have a very good experience with it. It is very good. The rooms are very nice. There are different options. There are studios and one-bedrooms. The dining room seems very clean, although my mother-in-law doesn’t go down there much. The dining room looks nice and she likes the food. They have different programs going on quite a bit.

Provider Response

We appreciate you taking the time to leave us this feedback. We are happy to pass along your comments to the team here at Avila Senior Living at downtown SLO!

May 01, 2015

By Audrey19

I visited this facility

It was a very nice community. The people were very friendly, and the surroundings were very nice because it had a very large outdoor area. It is right downtown, so it is relatively small compared to the other facility. However, the inside was very nice. They have a very nice dining room. Sanitation was topnotch.

March 23, 2015

By Kathie5

I visited this facility

We looked at the community that I felt wasn't for her. The people there were a little more sick and needed help, and she just doesn’t need that right now. They seemed nice too, but I think I would not take her there until she had more difficulty and cognitive kind of problems.

Provider Response

Hi, thank you for taking the time to share your review, we are now under new management and invite you back for a tour. Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

September 12, 2014

By Art11

I am a current client of this provider

Outstanding and good. Should have come here sooner. I like it. This place makes life enriching.

Provider Response

Hi, thank you for taking the time to share your review, we are now under new management and invite you back for a tour. Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

See all Assisted Living reviews (16)

Independent Living Reviews for Avila Senior Living at Downtown SLO

December 08, 2020

By P.D.

I visited this facility

Avila Senior Living at downtown SLO looks like an older facility, and it didn't have the same nice feel the other place had. There were a few residents clustered by the front door, it didn't look like anyone was tending to them, and it didn't look like they knew where they were going, and it wasn't as neatly kept. The inside didn't have the same ambiance as the other facility that we went to. It was outdated and not as directed toward the residents. The rooms were nice, but it reminded me more of a little bit of a rundown residential property. They did have a nice library room, they had a movie room with a big flatscreen TV, they had an activities room which wasn't really set up for activities. It's like an activities atrium room where they were having meals, but due to the COVID they weren't using the dining room, they just started back using the the dining room. The girl we met with, she was very nice, not as polished as the guy in the other location, but knowledgeable. They're right on a busy street, so the pull in to park to visit is not accommodating, because they are in the center of the city.

Provider Response

Dear P.D., thanks for sharing your feedback! We're sorry your experience didn't match your expectations and we would love to make things right and continue an open line of communication. Currently we are in the midst of a beautiful remodel to further enhance our state of the art community and would love to invite you back for another tour. Our community takes pride in enriching the lives of our residents through daily activities, some of which take place in our common areas. We are located in the heart of beautiful downtown San Luis Obispo, providing our residents the liberty to be able to walk to local shops and restaurants at their convenience. Please feel free reach out our Executive Director with any further comments, suggestions you wish to share, and hopefully a timeslot for another tour!

September 30, 2020

By Senior Consumer Advocate

I visited this facility

We visited Avila Senior Living to compare senor living possibilities in SLO. During the tour we were concerned because several residents' doors had signs on them asking people to knock before entering. We asked if staff routinely enters apartments without knocking. Mr. Scangarello did not like that question and glossed over it by saying staff members often need to enter residents' apartments to render care and do wellness checks. Mr. Scangarello had promised us lunch after the tour. However, he escorted us directly to the exit door after the tour. We were obviously being dismissed.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Avila Senior Living at downtown SLO. Thank you again, we hope you have a wonderful day!

March 14, 2020

By Sara

I am/was a resident of this facility

I was at Avila Senior Living at Downtown SLO for a few days. Everything was nice, but I wasn't there long enough to give the activities a try. The staff was wonderful. I had a friend that was there as well. Everybody was very congenial and very helpful. It's wonderful, clean and well kept.

Provider Response

Hi Sara, thank you so much for your positive review and for considering our community. We hope to see you again soon.

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Questions about Avila Senior Living at Downtown SLO

Describe the overall population of assisted living residents at Avila Senior Living at Downtown SLO. What is their average age? What are their favorite things to do?

Our age range at Avila is 56-100. Our location in downtown San Luis Obispo makes it convenient for an active lifestyle offering nearby shopping, restaurants, and nearby beaches.

What programs or activities does Avila Senior Living at Downtown SLO offer to enrich residents' well-being?

Our Life Enrichment programs will offer a variety of opportunities to meet new friends, discover new interests, exercise and maintain health, enjoy exciting outings and excursions . . . and so much more.

What places are near Avila Senior Living at Downtown SLO or within walking distance for assisted living residents to enjoy?

We are centrally located to several local attractions/counties including, but not limited to, beaches, mountains, art galleries, three wine regions, Farmers Market, Avila Valley Barn, Bishop Peak, Mission San Luis Obispo de Tolosa, and other historical sites.

What transportation services does Avila Senior Living at Downtown SLO offer to assisted living residents?

A full-time, certified bus driver will be available through the community's transportation department. Scheduled services takes residents to nearby shopping trips, religious services, banks, postal services and more.

What makes the chef or dining program at Avila Senior Living at Downtown SLO exceptional? What kind of menu can assisted living residents expect?

Dining is an absolute delight at Avila Senior Living. Meals are prepared fresh daily by our on-site chefs and are served in beautifully appointed restaurant-style settings by attentive dining room staff. Using only the freshest fruits and vegetables the meals are delicious and nourishing.

What safety features or security measures does Avila Senior Living at Downtown SLO offer to assisted living residents?

Avila Senior Living provides families the peace of mind of knowing that their loved ones are in good hands, delivered by people who genuinely care. We consider safety and security a top priority. Our community has both external and internal common area cameras and our assisted living residents each will have an emergency device to immediately alert staff of any incident.

How does Avila Senior Living at Downtown SLO keep residents' families informed about their loved ones?

Our residents and families will be informed through a community newsletter, emails, phone calls, and, of course, our open door policy which welcomes active communication.

What is the care staff-to-resident ratio at Avila Senior Living at Downtown SLO during daytime and nighttime hours?

We staff according to our residents' acuity and individualized care plans and make adjustments as necessary with our residents' changing needs. It is always our goal to ensure adequate staffing at all times.

If Avila Senior Living at Downtown SLO accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We are a pet friendly community with plenty of walking paths and a small private dog park just for your pet to enjoy.

What ongoing senior care training does the staff receive?

We comply with all state regulations and offer additional training as necessary to ensure competent staff. All staff receives first aid training and there is CPR trained staff on-site 24/7.

Does Avila Senior Living at Downtown SLO work with an agency or registry to provide nursing and medical assistance as needed?

We partner with several health care providers such as home health and hospice in our area.

Costs for Avila Senior Living at Downtown SLO

Cost of Assisted Living

Starting Price

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Cost of Independent Living

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Services and Amenities of Avila Senior Living at Downtown SLO

Costs

Rent Plus Care Fees
Entry Fee
Assisted Living Starting At: $3500/month
Independent Living Starting At: $3500/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: We Do Not Offer Companion Suites
Studio Apartments
Detached Homes

Dining options

In Room Kitchenette
In Room Kitchens
Dining Room Shared Meals
Room Service For Meals

Features

Beauty Barber Shop
Resident Transportation
Party Space
Garden And Patio

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Health services

Medication Management

Activities

Offsite Activities
Religious Services

Guest services

Overnight Guests

Languages

English

General

Resident Capacity: 88
Respite Care
Minimum Age: 60
Pets: Yes

Licenses

State Licenses: 405850034

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About Avila Senior Living at Downtown SLO

Avila Senior Living at Downtown SLO is located in San Luis Obispo, CA. We offer independent and assisted senior living.

We look forward to caring for you or a loved one. Rest assured that every amenity we offer was created to meet your unique needs, whether they exist now or develop over time. Your peace of mind is our most important priority, and we endeavor to provide all the comforts of home for you or your loved one. We look forward to becoming an extension of your family.

Avila Senior Living at Downtown SLO

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Assisted Living Reviews for Avila Senior Living at Downtown SLO

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Room and housing options

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Features

Cleaning services

Health services

Activities

Guest services

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General

Licenses

About Avila Senior Living at Downtown SLO

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