Hospitality House

Alice

I toured several places, and I like Hospitality House the best so far. They had a better way of treating me. They had a better setup. They were open more and available for the different requirements of the seniors. I thought they had a better attitude all the way around and felt less corporate. Their staff was very understanding and seemed to have a better outlook on the whole thing than other places. The residents had the availability to bring their own furniture if they chose, so that was good. And it's the only place among those I visited that did that. They had a salon, a courtyard, and that normal sort of thing.

Dave Schoonover

I just wanted to put a review about The Hospitality House. We needed a place were hospice could work with my mom. My mom passed on Christmas day. I thank God she is now with our heavenly father. She also turned 91 on the 20th of December. The staff here was so kind to our family and treated my mom with respect. I can't thank them enough, these are hard times for everyone. But I wanted to say THANK YOU. They were affordable, clean, polite and very quite.

Mariann

I toured Hospitality House, but it was definitely not as informative. It is not as nice, but it would suit their needs. If I had to put my mother there, I wouldn't feel bad about it. But, of course, you always want the best for your parents. I think the other place had more activities than they had there. All of the rooms were like shared rooms, like my mother would have a roommate. They had beds and a dresser for each patient. The staff member who took me around was friendly and helpful, but not as helpful. The layout was not as good. In all fairness, they're doing reconstruction right now.

Max

We liked Hospitality House. It was nice and clean. The director was very nice, personable, and informative. The private rooms were pretty nice. There was a big common area with a big TV and couches.

William

I didn't get to see too much of Hospitality House because it wasn't gonna be a fit for my dad. I already knew just from walking in. It just had a different vibe to it. Everybody was great and the place was clean. It was a nice facility. They had everything that you would expect as far as care. The staff was very pleasant, greeting and inviting. I would recommend the place for anybody that wants a home for their loved one that needs assistance at any time. They were great. if I lived closer to that area and it wasn't gonna be an issue for me to get to more often, I would've put my dad in there.

Paul

My mother-in-law is in Hospitality House in Salida. She's been there for about 18 months now and she's in their assisted living. The Community is big and the overall experience was positive given the challenges that Covid and quarantine brought. Her room is adequate. There's nothing great about it, but it's adequate for her requirements, at the moment. The maintenance and upkeep have been good. The food is just single option meals, with no diet or diabetic considerations. The kitchen is not adequate for the number of people so the food gets below average. The activities are few and far between. They have some group activities, but not many. It's hard to judge though because all of this has been done during the pandemic so they have breaks. If somebody gets COVID, everybody has to go on lockdown. Everybody's doing the best they can, I think, within the confines of the county rules, as far as the pandemic goes. So, there are some activities but it could be more. This is the place that my mother-in-law could afford, but most of everything's going to come up in the adequate category. It's plain, there are no real frills to it. There's a lot of staff turnover, but that's probably been everywhere since COVID. The value for money used to be good. They just raised rates 40% across the board, so currently, as of today, the value for the money is poor. A month ago, it would have been great. If the rise in the rates were because they did a lot of upgrades and improvements, maybe it would be having more value but they're raising the rates before the upgrades so that's kind of why we're leaving. I think they're making improvements. It's just that they're going to be raising the rates for them to do that. That's why we have to find another place for her. I think if they just improved the food and activities, it would have been a 4-star place.