Brittany House

Evelyn

My husband is staying at Brittany House. We were here before the ownership change. Every single feature was beyond our imagination, like personal care and such. The caregivers themselves were outstanding in the care they gave to our whole family. They knew all of our names and were kind. Even now in hospice my husband has three or four care workers that he had in the past that come see him every day on their way in or going home. They just go the extra mile in caring. The ratio of caregivers wobbled a bit. The communication between administration and us got to a bad place once the sale went through, but that is coming back around. They are more available, open, and responsive. They've also upped the caregiving ratio to an excellent level. The food looks good. The facility is clean, neat, and well-manicured inside and out. I've never smelled any unpleasant smells. The cleaners are constantly maintaining it at a high level. It's attractive and kind of a low Spanish building. The colors are nice and soothing. You can sit anywhere in the sitting areas. There's a man who is an Elvis impersonator who comes and puts on shows, and the residents love that. They played music he liked and showed videos during the afternoon. It's very expensive.

picow

My mother in law has been a resident for over 7 years. Never once during all the times we visited did my wife or I feel she was not being cared for. To the contrary, the facility was always very clean and sanitary. The mood is positive and uplifting. This review is being written shortly after my mother in law was placed on hospice care.

Chissl

My grandfather was in this facility for 6 months. Every interaction I had with staff was pleasant. The facility is clean and they provide daily activities for the residents as well as a monthly theme with a party. Birthdays are celebrated monthly for all of those in the month. My grandfather's mood would change from crotchety old guy to flirting old guy and the staff was patient with all of his various moods. As a family member they made us feel welcome and never degraded our requests. Those that they could not meet, they told us why and helped us with other options. When he passed they grieved with us. We are very grateful for this facility.

Anonymous105962650

The Brittany House looked very nice. It also looked super clean because they had wallpapers with cute colors on the wall. I thought it was bright and cheery. The rooms were very clean as well. I would love that place, but it was way too expensive. It is in a good location. The staff seemed friendly. They were very informative.

Leah8

My mom is in Brittany House. It is five miles from my brother's house, so it is convenient for him. They are very accommodating. It has four different sections, and the one you're in depends on your level of care. She has dementia, and she needs the one she's at. It's two people in a room. In my mom's unit, there are 28 people, and the food is only for the 28 of them. They have a very good cook there, and the food is very good.