
Windsor Palms Care Center of Artesia
Offers Nursing Homes
5 Reviews

Reviews of Windsor Palms Care Center of Artesia
Nursing Home Reviews for Windsor Palms Care Center of Artesia
May 07, 2021
I am a friend or relative of a current/past resident
My brother has been at Windsor Palms for years now. I had a lot of trouble with the administration there because the record-keeping is very flawed. They have trouble with their record-keeping. It's a very poor information system, and there is a lot of negligence with regard to clothing and personal items. They need to work on their entertainment and activities. They also need to work on their accounting, and they need to have an ombudsman there for the veterans. For cleanliness, I'd give them five stars. As for the appearance, it's an institution, so it's ugly, plain, and simple -- but functional.
May 06, 2015
I visited this facility
We went to Windsor Palms, and I wouldn’t want my husband to be there. It is not a cheerful facility. It needs to be cleaned up and updated because it looked very rundown. I would rate it very low.
May 06, 2013
I am/was a resident of this facility
Do not ever put a loved on in this facility!!
They do not have enough staff for patients
I witnessed patients eating dirt, in the lawn area, and staff walking right by him and not doing anything about it.
They lost almost all of my fathers clothes and belongings and were completely un-apologetic about it.
They would often not know where my father was when I would come and see him and he would wander around in other buildings alone.
They put my father, who has alzheimer's in the mental unit because he was wanting to leave the facility and upset.
They had me sign a form, that I was unaware of, agreeing to pay PERSONALLY for any bill that medical didn't pay and are now SUING ME FOR THE UNPAID BALANCE.
My father was a victim of elder abuse and I was able to prove to the facility that he was unable to pay, due to being conned out of his money etc. and they wound't reduce or help with the bill at all, even when I offered to volunteer at the facility.
September 28, 2011
I visited this facility
I would highly recommend this facility to those who wanted their loved ones to be the best they can be. At Twin Palms Care Center you are in good hands, the caregivers there treat the residents with respect and dignity.
September 12, 2011
I visited this facility
I had a tour of this facility. They are a locked facility - about 200 beds or so - it is quiet large. They specialize in caring for the mentally ill and dementia patients. The dementia unit is really nice and quite - and I liked how they have a picture of the patient on the front of their room. This is really helpful for the patient when they are looking for their room.
All the untils are locked and it is very secure. I was impressed with the little things they do for the patients - like providing pizza and donuts for them. The downside is that it is located on a very busy street and it is part of a very large corporation. I would consider this facility.
Services and Amenities of Windsor Palms Care Center of Artesia
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 555565
- Ownership Type: For Profit Limited Liability Company
- Date Certified: 10/01/2020
General
- Resident Capacity: 296
About Windsor Palms Care Center of Artesia
Windsor Palms Care Center of Artesia is a unique skilled nursing and rehabilitation facility providing a special level of care to meet the needs of residents with dementia, stabilized mental illness and behavior problems. Social workers are dedicated to each building and residents participate in activities based on their needs and cognition. Specially trained therapists provide physical, occupational and speech therapy, and a secured area for our behaviorally challenged residents enable them reach their highest level of functionality.
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