Chenal Rehabilitation and Healthcare Center

Kathie Burris

Overall, the Springs Chenal was an exceptional place to stay for inpatient physical therapy rehab. I was there for two weeks, and I felt like I was catered to by the staff who went out of their way to accommodate my every need. To the kitchen, maintenance to the transportation staff, all the nurses and CNA’s, were all friendly and helpful and made my stay a pleasant experience . The OT and PT staff are so knowledgeable, make you work hard but were so much fun to work with.

Disappointedbigtime

Rooms are tiny and crammed with two patients. My family member was there for 16 hours and didn’t receive any medication or an assessment. My other family member had to demand someone take his BP before they found out it was low and he was rushed to the hospital again. He described his overnight experience as a nightmare. Patients banging on walls, yelling, no one would answer. He pressed the nurse call button and someone would come an hour later. No nurse on staff at night.

Kay Russell

Dreadfully dated property with poor lighting and low ceilings. Rooms marginal and beds separated by curtains. Extremely crowded. Seem short-staffed.

anonyoy

Very disappointed in the service. They talk a good talk when you go and visit but the results are totally different.