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The Hacienda at the River

2720 East River Road, Tucson, AZ 85718

(800) 558-0653

Verified Partner

4

(5 reviews)

Offers Assisted Living, Memory Care, and Independent Living

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Reviews of The Hacienda at the River in Tucson, Arizona

4

(5 reviews)

  • Facility

    4.6

  • Staff

    4.0

  • Food

    4.2

  • Activities

    4.0

  • Value

    4.5

DF MF

5

March 13, 2022

I am a friend or relative of a current/past resident

My 96 year old father has gone to The Hacienda at the River twice for respite care. The first time he spent 6 weeks there while he was recovering from a broken leg (he was hit by a golf cart on the course!). Because he could not navigate crutches he was unable to fend for himself at home alone. He went to Hacienda where they not only fed him but also helped him with bathing and dressing. He really enjoyed his stay. He loved the food and activities including the equine programs even though he isn’t a “horse person”. The second stay was while he was recovering from a fractured pelvis. My brother and I are very happy he got the care and attention he needed both times. He still raves about the Nayas (what they call the caregivers)!

Provider Response

Thanks for the amazing review and awesome feedback! We are delighted to hear that your father had such a positive experience with us. We are proud of our Nayas and the work they do each day. Thanks again for sharing!

Cynthia

5

May 2, 2021

I am a friend or relative of a current/past resident

My dad is at The Hacienda At The River, and they've actually been very attentive. They've really worked hard to try and find what he needs and adjust to him. The nurses have been wonderful. You can tell that they are trying to get to know him and learn his routine in the way he likes to do things. They've kept me very up to date as he's been going through a little bit of an adjustment. They don't take kids during the visit as well because of the restrictions that are still on for kids, but it's been very good. They had really walked me through each step of the way, and they're going above and beyond to make my dad comfortable. From what I can tell, he is happy with the food, and he's been enjoying it immensely. They actually reached out to me to make sure they knew his particular likes and dislikes and not just allergies. The facility has been very clean, very homelike, and just comfortable. They have separate courtyards for the different areas, and you can tell that they've all been taking care of it. They have tried really, really hard about the activities -- it's just that some of them have been on hold, but they're trying to think outside the box with what they're able to do. With the price of their memory care and all the things he's getting, it is just about on par with every other place that we looked at that offers the same amenities.

Provider Response

Dear Cynthia, Thank you for this awesome review and feedback regarding your experience! We are honored and delighted to have your dad thriving with us. Your kind words truly make an impact and I will be sure to share them with our team. Thank you again.

Catie

4

July 3, 2019

I am a friend or relative of a current/past resident

The Hacienda at The River is very new and huge. There's a barn nearby and the people who own the horses bring them over to the memory care unit for equine therapy. The model room was beautifully decorated. They put a code on each room so my dad is struggling with being locked in. It's very beautiful and full of light. He said the food is good. The staff just needs a little more experience. They have a great range of activities. They offer their residents -- especially at the assisted living level -- all kinds of outings, sports, theater, and transportation. It's a very lively place for older people. I was really impressed with the physical therapy, equine therapy, and occupational therapy. They are really good at helping him. He was in skilled nursing there as well, but they weren't communicating well. They're just finding their way and are new at it. They are not seeing what each client, especially at memory care level, needs. The assisted living and the skilled nursing staff needs help.

3x

1

January 13, 2019

Other

Unsecure surroundings, dangerous at night as ppl and animals come up from dry wash to use bathrooms, kitchen, some doors unlocked all night, nayas are just regular c.n.a.s, some of them mean. Evening nurses unskilled. Food bad, fake cheese, hard breads, no snacks for diabetics at night. Short staffed all the time. No sinks with hot water for staff.

Erica

5

May 9, 2018

I visited this facility

The Hacienda at The River was a very nice and fancy place. However, they had concrete flooring, which I don't think would be safe for old people. The staff who assisted me was very friendly. The rooms were very nice, too. They had a snack bar with green smoothies and quinoa salad. It was good for somebody my age, but I'm not sure about older people. The kitchens were definitely fancy. It looked like a French kitchen.

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Costs for The Hacienda at the River in Tucson, Arizona

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$5,435

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$7,100

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$4,315

Starting Price

Services and Amenities of The Hacienda at the River in Tucson, Arizona

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: Entry fee cost : $7500

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: Yes

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals

About The Hacienda at the River in Tucson, Arizona

The Hacienda at the River is a Senior Living provider in Tucson, Arizona that offers residents Assisted Living, Memory Care, and Independent Living services. Contact The Hacienda at the River for more details on services and rates.

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