The Hacienda at the River

Offers Assisted Living, Independent Living, and Memory Care

5 Reviews

$$$$

2720 East River Road

Tucson

85718

The Hacienda at the River

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4.0 5

DF MF 2022-03-12 My 96 year old father has gone to The Hacienda at the River twice for respite care. The first time he spent 6 weeks there while he was recovering from a broken leg (he was hit by a golf cart on the course!). Because he could not navigate crutches he was unable to fend for himself at home alone. He went to Hacienda where they not only fed him but also helped him with bathing and dressing. He really enjoyed his stay. He loved the food and activities including the equine programs even though he isn’t a “horse person”. The second stay was while he was recovering from a fractured pelvis. My brother and I are very happy he got the care and attention he needed both times. He still raves about the Nayas (what they call the caregivers)! I am a friend or relative of a current/past resident

5 5 1

3x 2019-01-12 Unsecure surroundings, dangerous at night as ppl and animals come up from dry wash to use bathrooms, kitchen, some doors unlocked all night, nayas are just regular c.n.a.s, some of them mean. Evening nurses unskilled. Food bad, fake cheese, hard breads, no snacks for diabetics at night. Short staffed all the time. No sinks with hot water for staff. Other

5 1 1

Erica 2018-05-09 The Hacienda at The River was a very nice and fancy place. However, they had concrete flooring, which I don't think would be safe for old people. The staff who assisted me was very friendly. The rooms were very nice, too. They had a snack bar with green smoothies and quinoa salad. It was good for somebody my age, but I'm not sure about older people. The kitchens were definitely fancy. It looked like a French kitchen. I visited this facility

5 5 1

Cynthia 2021-05-02 My dad is at The Hacienda At The River, and they've actually been very attentive. They've really worked hard to try and find what he needs and adjust to him. The nurses have been wonderful. You can tell that they are trying to get to know him and learn his routine in the way he likes to do things. They've kept me very up to date as he's been going through a little bit of an adjustment. They don't take kids during the visit as well because of the restrictions that are still on for kids, but it's been very good. They had really walked me through each step of the way, and they're going above and beyond to make my dad comfortable. From what I can tell, he is happy with the food, and he's been enjoying it immensely. They actually reached out to me to make sure they knew his particular likes and dislikes and not just allergies. The facility has been very clean, very homelike, and just comfortable. They have separate courtyards for the different areas, and you can tell that they've all been taking care of it. They have tried really, really hard about the activities -- it's just that some of them have been on hold, but they're trying to think outside the box with what they're able to do. With the price of their memory care and all the things he's getting, it is just about on par with every other place that we looked at that offers the same amenities. I am a friend or relative of a current/past resident

5 5 1

Catie 2019-07-03 The Hacienda at The River is very new and huge. There's a barn nearby and the people who own the horses bring them over to the memory care unit for equine therapy. The model room was beautifully decorated. They put a code on each room so my dad is struggling with being locked in. It's very beautiful and full of light. He said the food is good. The staff just needs a little more experience. They have a great range of activities. They offer their residents -- especially at the assisted living level -- all kinds of outings, sports, theater, and transportation. It's a very lively place for older people. I was really impressed with the physical therapy, equine therapy, and occupational therapy. They are really good at helping him. He was in skilled nursing there as well, but they weren't communicating well. They're just finding their way and are new at it. They are not seeing what each client, especially at memory care level, needs. The assisted living and the skilled nursing staff needs help. I am a friend or relative of a current/past resident

5 4 1

2720 East River Road, Tucson, AZ 85718

Call (800) 385-2527

The Hacienda at the River (800) 385-2527

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Reviews of The Hacienda at the River

5 Reviews Write a review

Food

(5 Reviews)

Staff

(5 Reviews)

Facility

(5 Reviews)

Activities

(4 Reviews)

Value

(4 Reviews)

Assisted Living Reviews for The Hacienda at the River

March 12, 2022

By DF MF

I am a friend or relative of a current/past resident

My 96 year old father has gone to The Hacienda at the River twice for respite care. The first time he spent 6 weeks there while he was recovering from a broken leg (he was hit by a golf cart on the course!). Because he could not navigate crutches he was unable to fend for himself at home alone. He went to Hacienda where they not only fed him but also helped him with bathing and dressing. He really enjoyed his stay. He loved the food and activities including the equine programs even though he isn’t a “horse person”. The second stay was while he was recovering from a fractured pelvis. My brother and I are very happy he got the care and attention he needed both times. He still raves about the Nayas (what they call the caregivers)!

Provider Response

Thanks for the amazing review and awesome feedback! We are delighted to hear that your father had such a positive experience with us. We are proud of our Nayas and the work they do each day. Thanks again for sharing!

January 12, 2019

By 3x

Other

Unsecure surroundings, dangerous at night as ppl and animals come up from dry wash to use bathrooms, kitchen, some doors unlocked all night, nayas are just regular c.n.a.s, some of them mean. Evening nurses unskilled. Food bad, fake cheese, hard breads, no snacks for diabetics at night. Short staffed all the time. No sinks with hot water for staff.

May 09, 2018

By Erica

I visited this facility

The Hacienda at The River was a very nice and fancy place. However, they had concrete flooring, which I don't think would be safe for old people. The staff who assisted me was very friendly. The rooms were very nice, too. They had a snack bar with green smoothies and quinoa salad. It was good for somebody my age, but I'm not sure about older people. The kitchens were definitely fancy. It looked like a French kitchen.

Memory Care Reviews for The Hacienda at the River

May 02, 2021

By Cynthia

I am a friend or relative of a current/past resident

My dad is at The Hacienda At The River, and they've actually been very attentive. They've really worked hard to try and find what he needs and adjust to him. The nurses have been wonderful. You can tell that they are trying to get to know him and learn his routine in the way he likes to do things. They've kept me very up to date as he's been going through a little bit of an adjustment. They don't take kids during the visit as well because of the restrictions that are still on for kids, but it's been very good. They had really walked me through each step of the way, and they're going above and beyond to make my dad comfortable. From what I can tell, he is happy with the food, and he's been enjoying it immensely. They actually reached out to me to make sure they knew his particular likes and dislikes and not just allergies. The facility has been very clean, very homelike, and just comfortable. They have separate courtyards for the different areas, and you can tell that they've all been taking care of it. They have tried really, really hard about the activities -- it's just that some of them have been on hold, but they're trying to think outside the box with what they're able to do. With the price of their memory care and all the things he's getting, it is just about on par with every other place that we looked at that offers the same amenities.

Provider Response

Dear Cynthia, Thank you for this awesome review and feedback regarding your experience! We are honored and delighted to have your dad thriving with us. Your kind words truly make an impact and I will be sure to share them with our team. Thank you again.

July 03, 2019

By Catie

I am a friend or relative of a current/past resident

The Hacienda at The River is very new and huge. There's a barn nearby and the people who own the horses bring them over to the memory care unit for equine therapy. The model room was beautifully decorated. They put a code on each room so my dad is struggling with being locked in. It's very beautiful and full of light. He said the food is good. The staff just needs a little more experience. They have a great range of activities. They offer their residents -- especially at the assisted living level -- all kinds of outings, sports, theater, and transportation. It's a very lively place for older people. I was really impressed with the physical therapy, equine therapy, and occupational therapy. They are really good at helping him. He was in skilled nursing there as well, but they weren't communicating well. They're just finding their way and are new at it. They are not seeing what each client, especially at memory care level, needs. The assisted living and the skilled nursing staff needs help.

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Questions about The Hacienda at the River

What programs or activities does The Hacienda at the River offer to enrich residents' well-being?

Equine Horse Therapy, Watermark University

Costs for The Hacienda at the River in Tucson, Arizona

Cost of Assisted Living

Starting Price

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Cost of Independent Living

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Cost of Memory Care

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Services and Amenities of The Hacienda at the River in Tucson, Arizona

Costs

Rent Plus Care Fees
Entry Fee
Fee Structure Extra: Entry Fee Cost : $7500
Assisted Living Starting At: $5435/month
Independent Living Starting At: $4315/month
Memory Care Starting At: $7100/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: Yes
Studio Apartments

Health services

Physical Therapy

General

Resident Capacity: 94
Respite Care
Minimum Age: 62
Pets: Small Pets Allowed Only

Range of services

Physical Therapy

Licenses

State Licenses: 3052463

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About The Hacienda at the River in Tucson, Arizona

We’ve redesigned senior living to help you lead a vibrant life in the Catalina Foothills. The Hacienda at the River is an undeniable retirement community full of choices. Whether you're seeking Independent Living, Assisted Living or Memory Care, we are here to make sure you feel right at home.

Residences feature sustainable design with a Spanish Revival-style design influence. You’ll experience senior living done right. But don’t just take our word for it — come see for yourself.

Our community calendar is overflowing with upcoming and ongoing classes, social events, outings, and more. Enrich your mind, body, and spirit surrounded by friendly neighbors.

Get connected. Watermark University™ is our very own on-site educational and recreational course curriculum designed to help you engage in lifelong learning and pursue your personal passions. Try photography, drawing, painting, creative cooking, or maybe even ballroom dancing. Start your day with a group aerobics or yoga class, and learn Spanish, floral design, cake decorating, and more in dozens of classes and seminars.

The Hacienda at the River

Reviews of The Hacienda at the River

Assisted Living Reviews for The Hacienda at the River

I am a friend or relative of a current/past resident

Other

I visited this facility

Memory Care Reviews for The Hacienda at the River

I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

Questions about The Hacienda at the River

Costs for The Hacienda at the River in Tucson, Arizona

Photos of The Hacienda at the River

Services and Amenities of The Hacienda at the River in Tucson, Arizona

Costs

Room and housing options

Health services

General

Range of services

Licenses

About The Hacienda at the River in Tucson, Arizona

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