This place looked great when we toured it, however it was a sad mistake to send my boyfriend there. Not only did they never answer his buzzer when pressed, they also had no idea what was going on, ever. He suffered from many broken bones, including his pelvis, and was given discharge papers to apply no weight on his legs for the next 3 months. Within an hour after being at life care center, they asked him to get up. Luckily I was there and asked them to actually read the papers they were given. He was there for almost 2 weeks and received about a total of 2 hours of physical therapy. The only reason the hospital sent him there was to receive therapy. We had to literally demand when he wanted to take a bath and clean his bed otherwise that's only "their Sunday task". The food was awful and no one ever knew what was going on. My boyfriend constantly had to tell them, "I'm not allowed to walk, I can't roll over, my arm is broken" etc, because otherwise they would ask him to do these things or roughly perform their daily checks. The part that was so ridiculous, I laughed, was when they sent him to his doctors appointment IN A TAXI. They convinced my boyfriend to stay an extra day, guaranteeing that they would give him a ride to his appointment with his surgeon the next day, HOWEVER when the day came and it was time to go to his appointment, no one came to get him. He waited, then finally managed to get into his wheel chair to go find someone. The front desk had no clue and had to find someone who knew what was going on. Finally, someone found a packet with instructions to get him a ride, however by that time it was already almost time for his appointment. So, they called him a taxi. They had previously told me I wasn't allowed to take my boyfriend to the appointment because I wasn't experienced. When I arrived at my boyfriend's appointment and some random taxi guy was helping him out of the car, I realized Life Care has absolutely no organization skills. When my boyfriend finally came home, the wheel chair they gave him broke within about 3 weeks (front wheel broke off). He called and called and called life care center to ask about getting a replacement since he was paying for the chair and they never knew who to send him to, he left multiple messages for multiple people and no one ever called him back. Finally we just drove him up there to demand a working chair! While all the staff were very nice, I would never send a loved one here again. There was absolutely zero skills in the administration department and if I hadn't been present as much as possible, there were so many instances my boyfriend could have been hurt due to their negligence and lack of being informed of his health concerns. I would rate this place with no stars if I could.