Brookdale Tempe

Caring99357650

My husband resided at Brookdale Tempe for 4 years. He was very content and happy here. I visited and even volunteered 3-4 times a week. The staff was always caring and they actually enjoyed interacting with the residents. The administrator, nurses, and activity director set the tone and were actively involved with the residents and the other staff. The staff are well trained. Medication is never used to control challenging behaviors. Respectful diversion and personal comfort are used very successfully. The facility is always clean and the residents are well dressed and provided with interesting and appropriate activities to keep them active throughout the day. My husband would rave about the food. Both residents and staff were treated like family. The family of residents are given support through educational meetings and encouraged to continue social interactions with their loved ones via family night dinners provided by Brookdale Tempe staff. The rooms are comfortably large and well maintained. I could not have found a better memory care facility to care for my husband's needs than Brookdale Tempe. I still plan to return to volunteer there. That's how much I value and am grateful to the services they provided.

Roberta

Brookdale Tempe wasn’t as friendly as the other community that I visited. It almost looked the same as the other place. The woman I was supposed to meet had to run out for something. I walked around and asked about what they do for memory care, but they said this place isn't geared toward it. It didn't give me a good feeling, although it was clean. It looked nice and it was greatm although I didn't see much of it when I walked around. The other person said to me that if I go to the other side it's just the same as the side I saw. After that the lady still wasn't back, so I said, "Well, tell her I missed her and you did a very good job." The girl who took me around barely talked and would just say "This is this, this is that." It was just the two people, but I wonder if they're like that with everybody.

Anonymous

I chose Brookdale Tempe for my mother because when I walked in, it did not smell. However, they're not really honest and that had me concerned. What they were telling me regarding her medication was not true. They had gotten wrong every time what medications she was on and what they were removing her from. I didn't know about it until I had moved her, got her medication list, and saw that they were inaccurate. The reason why I moved her is because the cost increased over the two-year period more than 200%. I would not recommend it.

Provider Response

Martha864147

One of the things I liked at Brookdale Tempe was if the resident had a dog, they would put you on the ground floor and install a doggie door, plus they had a little fenced-in area right outside your porch area where the dog could go out by himself rather than be on a leash. I would seriously consider this place because of the way they handle their residents with pets. I liked the environment and the activities. They brought people in to do plays. There was just an extensive list of activities.

LM123

We visited Brookdale Tempe. It's one of the highly rated places in the area. When you walk in the door, basically, it looks like you are in a little bistro building. The residents feel like they are actually out. They have a library. They really look after individual needs. They have one hall that is for their veterans and they have a photo wall with their stories. It feels like a productive place.

Caring77737850

Brookdale Tempe was very small. There didn't seem to be very much activity going on. There was one staff that was accommodating, but the rest were not. It was the memory care unit, so there wasn't much to see. It is all people with Alzheimer's. It felt depressing, I didn't like it, and I wasn't impressed at all. It just wasn't the place for us. It was kind of outdated.

Courtney4

I could not imagine a better staff or community. They have gone beyond my expectations with my father. I could not be happier with Brookdale Tempe. It's pretty small and not very modern. It's a family like community with the staff. They get to know each individual -- their personal needs, their likes. and their dislikes. They try to get them involved in whatever the person is interested in. My dad likes to cook breakfast, and in the memory care facility that's not something that the residents could do, but he's allowed to help to cook and make breakfast. They're very flexible to make everyone happy.

Caring105448050

The staff is very nice and well entertaining at Brookdale Tempe. The rooms are very comfortable, adequate, and clean. I have personally eaten there, and I have no complaints. Security is good, and mom is secure there. They do a lot of different things there, and I would recommend the place.

Caring94580750

They have exceptional staff from management to caregivers. They go above and beyond. They truly care for the residents. The people I spoke to said I was very fortunate to find such a facility. If there were 10 stars, I would rate it accordingly.

Donna91036150

Grateful for such wonderful care of my mom Alice. The nurse here is an angel. The caregivers and management are top notch. Thank you!

Caring90537450

All the staff/caretakers are very attentive and supportive. The facility is well maintained and always clean.