Desert Terrace Nursing Center

Louis

The staff are friendly and welcoming. The facility sign is nice and seems to be new, it’s bright and can easily can be viewed anytime of day. Overall, the experience was positive when visiting.

Trish the dish

The rooms are small and you can barely fit 2 small single cot hospital beds and 2 chairs. Each room has a restroom with only a toilet and sink. Showers are in another room and you can only take a shower if your name is on that days list. There's a patio outside for only smokers. Homeless people check themselves in and out whenever they please

Letme

I would NEVER recommend anyone go to this place. My brother was transferred to Desert Terrace from St Josephs Hospital he has a brain tumor and short term memory. After less than one week I received a call from my brother he was told he would have to leave as his insurance ran out. I called the Case/Social Worker and told her that he could NOT live alone and they needed to contact the VA and find an assisted living facility for him. INSTEAD today I received a call from my brother they had DUMPED him at his house - he did NOT have a key to the house or any of his meds. There is a lock box on his house but my brother could not figure out how to open it, and had to give the Driver the combination so he could get the key to his house. Later I called one of his neighbors and asked her to check on him. She told me he was confused and she had to help him find his cell phone, and medical alert button. He needed assistance getting up from a chair to get to his walker. When I drove down to visit my brother last week, I found the facility dirty, he was cramped into a tiny room with another patient. He spend most of the day laying in bed watching TV. Almost no PT or activities. NO ONE from Desert Terrance have called me.

Trying times

I would tell families considering this facility for a family member-Go somewhere else! When you walk in all the nurses are sitting around at the nurses' station. When they see you coming they jump up. Patients are left in urine soaked beds, basic services aren't provided & you have to keep checking to make sure your loved one is getting the care they need. The nurses will use the excuse that they're "short-staffed". If so, maybe it's time to close the facility down. I think it's amoral to charge patients & their insurance companies for care they aren't receiving.

dirty place 12345

I was delivered there from Estrella hospital to have physical therapy and when I got in it was not what I expected it to be everything in the floor was dirty andit had feces and urine spots all over and around the Toilet. The nurses or the RN it took a lot like 2 hours for them to even come around and see me. It was very loud , some people walking around with no mask. Well to say no professionalism!

Tia Lizarraga

My mom was in the facility for 36 hours maybe .. They ran out of oxygen with the first 5 hours of her being there . They were completely under staff and forgot my mom in the bathroom ! The place was beyond dirty I many video of the it all . They did not give her the required meds and she had to be rushed back to the ER and re admitted to the hospital.. Do not put your family here !!!!