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Camelback Post-Acute Care and Rehabilitation

4635 NORTH 14TH STREET, Phoenix, AZ 85014

(855) 798-2040 (Caring Family Advisor™)

2.3

(14 reviews)

Offers Nursing Homes

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Camelback Post-Acute Care and Rehabilitation

Phoenix, Arizona 85014


2.3

(14 reviews)


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Scottsdale, Arizona 85255



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Reviews of Camelback Post-Acute Care and Rehabilitation in Phoenix, Arizona

2.3

(14 reviews)

  • Facility

    1.0

  • Staff

    1.3

  • Food

    1.0

  • Activities

    1.0

  • Value

    1.0

b10098

1

May 24, 2023

I am a friend or relative of a current/past resident

Awful staff. Filthy facility. Everyone is inattentive and openly hostile to families trying to advocate for their elderly loved ones. NO ONE cares. It's like a horror movie.

831bella

1

January 8, 2023

I am a friend or relative of a current/past resident

My loved one was in this facility for wound care nurses are very rude and unprofessional there's only one wound nurse through out the facility they didn't change his dressing s for 2 days CNAS would turn him aggressively and would get grossed out by wounds they would not provide my loved one with a bed bath they would say there going to be back and would never come back to do it they wouldn't empty or want to change ostomy bag also they don't change Foley catheter right away they make you wait for 3 days or until family witness it and say something about it they have no working A/C in this place constantly hot in there gotta provide your own fan had to get my loved one out of this horrible place they give patients wrong meds patients are constantly yelling in there calling for help cuz aides there don't answer call lights until hours later very understaff this facility needs to do better on who they pick to work here and needs better management in this place

whyittakes

1

September 30, 2022

I am a friend or relative of a current/past resident

Long waiting for help to get changed sitting in wet underwear. Went to nurse station and 4 workers walked pass me like i was not even there. Food was always cold. Could not get coffee unless it was a meal time then you had to ask for it Try to ask to speak to social worker just to tell me she just left but I seen them walking out of there office. Rooms were small bed was against the wall. CNA and nurses were rude. Not getting all of the medication.

Old time nursing home

1

August 11, 2022

I am a friend or relative of a current/past resident

My Mom was sent here from St. Joe’s for rehab. She stayed for maybe 2 hours. We call it “One flew over the cuckoo’s nest”. She was transported at 9:30 p.m., was put in a small room with a screaming Alzheimer’s patient. She was there to gain strength. Her mind is fine. The bed was not a hospital bed, was small and pushed in a corner. It looked like they needed the money & grabbed a bed. She was still in a wheelchair when she asked to go to the restroom. They got her a bed pan. There were probably 10 staff who stood & stared at us when we came to get her out of there. Only one spoke understandable English. The charge Nurse was gruff and looked mean…had no empathy that my Mom was scared & upset. The place looks & smells like an old time nursing home. Very unsettling experience…

ronniem

1

April 17, 2019

I am a friend or relative of a current/past resident

My mom is a patient. She was discharged from the hospital to this facility for rehabilitation. She had back surgery and a tumor growing in her spine. This place is horrible. They aren’t giving her the proper care she needs. She’s missed 3 Dr appointments. Which one of them was to tell us if the tumor she has is cancerous. I spoke with the director and all he did was apologize and blame it on transportation. It takes them a long time to answer call lights and by the time they get to my mom, she already wets her pants, then they wait another hour or two to change her. The place smells like urine. I’ve asked her to be moved 3 weeks ago and they are dragging their feet doing it. Never will I recommend this place to anyone. I will be reporting them to the health department.

8track

1

October 10, 2015

I am a friend or relative of resident

There is nothing good to say about this place at all, understaffed, food not good, bad plumbing. Doctors almost non-existent and poor communication between them and staff. The smell hits you as soon as you enter. Just a poor choice for your loved ones and enemies. Very sorry we had anything to do with this place, my brother came from a bad hospital(Phd Baptist) to a bad rehab. He deserved better! Had to rate before posting. Gave 1 star but that's overrated!

don gimpo

1

March 23, 2014

I am/was a resident of this facility

I wouldn't wish this facility on my worst enemy. I was a resident there for a month last year. The food is crap. The nursing staff would rather take smoke breaks than work. You'll probably catch lung cancer from the odors coming off of them. They charge you EXTRA to have an occupational therapist give you a shower, if you're lucky once a week. The physical therapists play "paddy cake" with you, They just watch you work out on a stationary bike or walk with you up and down the hallways other than work with you. You'll either freeze to death or sweat to death. The place is ancient even after a renovation. You'll share a leaky toilet seat with 3 other residents. The hallways are loud and noisy all night long. They are more concerned with meeting statewide inspections than caring for patients. God forbid you have to wear adiaper while you're there like I did. One time the nurse left feces between my upper thigh and my testicles even after he cleaned me. Some of the male night staff border on sexual deviation. Even after telling one I hadn't urinated in my diaper at 4:00 in the morning TWICE, he had the balls to grab my balls to feel if I was lying. Hey, thanks for nothing Highland/Camelback Post Acute Care and Rehab. I did all the work and my body recovered as much as it could without your help. It was like 4 weeks in a jail waiting to end.

ahaha554

5

June 22, 2013

I am a friend or relative of resident

This facility is one of the best places ive been to. They take care of my auth and have for a couple of months. I was her primary care giver and she went to the hospital, then to Highland Manor for therapy. We didnt know she would end up staying there long term but I knew I couldnt take care of my aunt any more by myself. They helped me with the application for long term care ins and the sw got her approved really fast. The people that helped admit her answered all 200000 questions for me and even gave me her cell phone number if any thing else came up. They openly communicate with me which means a lot becuase I am constantly worring about my aunt. I am thankful there is still good people in the world like them to take such good care of people who really need it.

123vlo

1

May 23, 2013

I am a friend or relative of resident

It was a good facility early last year but I noticed change of administrators and went doen hill. My mom suffered there o much... they didnt care much.. therapy was requested by primary dr. And never was done. They fed my mother hot dogs and chips her diet was supposed to be low sodium!! We had to remind them my mother needed to use her bipap... She got sick retained fluid it went to her lungs and ended up in the hospital. And it was her last trip!!

Pauls Wife

4

March 29, 2013

I am a friend or relative of a resident

Highland Manor Health & Rehab was an old building but it was spotless and smelled good. The staff attended to the residents very well and the residents loved the place. There were days when the food was delicious, and days when it was awful.

wowthanks

5

February 24, 2013

I am a friend or relative of resident

I am been in the medical field and I must say I am very impressed with this facility. Not only does my friend recieve the best care, but he says he feels right at home. We have been going back and forth with these places for years and I am SO releived that we finally found a place for my friend. There is always someone willing to help and go the extra mile just because they want to help. They correct their mistakes and make sure they do not reoccur. I would recommend this facility to who ever wants themself or their family member to have great CARE. Its not brand new, but it is clean, and the staff sets them apart. Hands down the best place we have been.

lalalovely

5

December 29, 2012

Other

The people that work here are amazing. Not only are they good at what they do but they love what they do. The doctors are so friendly and always available. They took the best care of my grandma, and my mother. If I had to go somewhere I would choose here. There place is not brand new, but it is clean and feels just like home. Not only that but if anything thing small ever did happen the managers were very quick to correct the mistake. Thank you Highland!!!

SRRA

2

December 19, 2011

I visited this facility

I have visited the facility numerous over the past six years  I think Highland Manor is a facility that has been around for awhile and thats that. While there, I witnessed that the male  residents faces weren't shaved, the female residents hair wasn't brushed, there was residents in he hallway unattended and it had a horrible urine odor smell as soon as you walked through the door. The staff was very pleasant the hallways were decorated for the season and the administration was very pleasant as well. I feel the residents receive care to get them through the day. Highland Manor is a great facility to use for a person who has a skilled nursing. In general, I would rank this facility two out of five stars for the reason of seeing the residents the way I saw them at my last visit.

Anonymous77

4

June 27, 2011

I visited this facility

I have a friend of the family that currently lives in this facility. The center is consistently clean and clear of clutter or smell. I visit on a monthly basis. My friend enjoys her time at Highland and raves that the food is great. I have not tried it. It seems that each time I visit, there are activities happening and ""events"" planned and advertised. I enjoy this concept - I believe it gives the residents something to look forward to. Her family is satisfied with the care given and will continue to keep their daughter a resident.

What you can do with Caring

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    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

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  • Speak to a Family Advisor for free

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  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Services and Amenities of Camelback Post-Acute Care and Rehabilitation in Phoenix, Arizona

General

  • Resident Capacity: 107

Payment options

  • Payment Options Extra: Private funds

Medicare

  • Health

    5.0

  • Overall

    5.0

  • Quality

    5.0

  • Staff

    1.0

Medicare Provider Number: 035088
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Camelback Post-Acute Care and Rehabilitation in Phoenix, Arizona

Map of Camelback Post-Acute Care and Rehabilitation

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