We appreciate you taking the time to share your concerns. We are committed to providing the highest-quality service and care for each resident and hope you will call our Resident and Family Connection Team at 877-400-5296 to discuss your concerns.
The Inn Assisted Living and Memory Care
Offers Assisted Living and Memory Care
Call (800) 385-2527
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Reviews of The Inn Assisted Living and Memory Care
Assisted Living Reviews for The Inn Assisted Living and Memory Care
September 18, 2017
I am a friend or relative of a current/past resident
We had my relative at The Inn at Freedom Plaza for three weeks for respite. They never got his medicine right. I gave them a list of his meds, broken down to what each med he gets per day, and they never got them right. Every day, my relative had to check his meds. It took them 25 minutes to answer his call when he needed to go to the bathroom. I went three times to the director to complain about things that were happening and she kept assuring me she would take care of it. I was not at all happy with the care that he got. One night, he didn’t even get dinner. His toilet was broken for two days and nobody came to fix it, and he couldn’t get the fan on and the light off because they were wired together. If he wanted the fan on, he has turn the light on, too. To top it all off, when we signed him in, he requested to have his showers on Mondays, Wednesdays, and Saturdays. We put him in the place on a Sunday, but he got his shower Saturday only because I complained about it. I would never recommend that place or put another person in there. There were only two RNs for the whole building and all the rest were all caregivers. There were good things about the place, like they cleaned his room once a week. The staff was friendly and nice, but they were so overloaded with work that they didn’t have time for each individual resident.Provider Response
January 14, 2016
I visited this facility
Inn at Freedom Plaza had a lot of doctors and all kinds of programs. Assisted living seemed to be made up of people that needed physical therapy. They really did a lot of physical therapy and had a spacious memory care unit. The staff was very nice and helpful. I really liked them.
November 27, 2013
I am a friend or relative of a resident
My mom is currently at The Inn at Freedom Plaza. Mom has been there for almost a year now. They just had a change of management this month. I don't like how the meals are set up there. They insist that their residents eat at a certain time and that they sit at certain tables. Also the staff just seems cold and not as happy to me. I don't like when my mom goes out to exercises, which is already an effort for her to do, but sometimes nobody else would show up. It also seems that mom would call me all the time and say that she went down to exercise but the instructors themselves didn't show up. With regards to accommodation, her room isn't very big enough. It is just small for her. However, it does have a great closet and great bathroom and those are two pluses for this place.
Costs for The Inn Assisted Living and Memory Care
Services and Amenities of The Inn Assisted Living and Memory Care
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Resident Parking
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Nurse On Staff: Available During Business Hours; Some Availability Outside Of Business Hours
- Fitness Room
- Guests At Mealtime
- State Licenses: AL2925C
About The Inn Assisted Living and Memory Care
The Inn Assisted Living and Memory Care is a senior living provider in Peoria, Arizona that offers residents Assisted Living and Memory Care.for more details on services and rates.