Right at Home Seattle and Eastside
11222 Roosevelt Way NE, Seattle, WA 98125
(206) 929-4782
Verified Partner
4.5
(339 reviews)
Photos of Right at Home Seattle and Eastside
Get Cost Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Reviews of Right at Home Seattle and Eastside in Seattle, Washington
Molly B_1
4
|
September 11, 2024
They can make my life easier by increasing communication in main office. They provided a care giver that is a good fit for my father.
Matthew L_1
5
|
September 11, 2024
They provide quality professionals. I like their responsiveness.
Provider Response
Tom O_3
5
|
September 9, 2024
Everyone is nice. We are still trying to find one consistent caregiver. It gives me a few days off, but when it is someone new I have to go train them. I like the communication and the caregivers.
Pam P_17
5
|
August 12, 2024
They do an amazing job for me and my mom. They're reliable and loving.
Freya S
5
|
August 7, 2024
The agency is very understanding. Our coordinator is very nice and trying to find someone who fits well. I think it's hard to find consistency with caretakers.
Louis L_2
5
|
July 24, 2024
Louis likes the aide. It has helped me. They pick up the phone.
Angela A_10
5
|
July 19, 2024
I don't have any worries that my loved one is not going to be cared for. I like their communication and for the most part, they communicate well when there are changes that are happening with the caretaker.
Anonymous_1720798585
5
|
July 12, 2024
Since I don't need them right now, the impact has been positive. For the short-term service that I need, they have been able to provide good service.
Derek A
5
|
July 3, 2024
They make sure that I get my meds on time and listen to what I really need. I like their promptness, professionalism, and empathy.
Nancy S_61
5
|
July 3, 2024
They help me walk and eat. I like that they have been consistent.
Betsy J_1
5
|
June 20, 2024
I like that they get her up and moving. They provided excellent services and friendly people.
Nadege M
5
|
June 5, 2024
They have provided my nurse. I like their flexibility.
Linda S_80
5
|
April 18, 2024
I like that they provide dependability as well as they are considerate. They are considerate as well as on time and are concerned when I was not walking well.
Michael G_29
4
|
April 8, 2024
When they come, they are fantastic. We like our regular caregivers. The regular caregivers are top-notch, but the replacement caregivers are not as good.
Susan P_31
4
|
April 8, 2024
They have been very helpful. They have worked hard to get the right people and make sure we are covered.
Anonymous_1712064441
5
|
April 2, 2024
The agency has tried to choose the right caregiver and listen to my personal needs. I like the good communication and the fact that they listen and seem to care about what I have to say.
Ward K
5
|
March 12, 2024
It gives me time to do my own things. They are careful to tell me every time there is a change.
Haigh F_1
5
|
March 12, 2024
They help with hygiene and showers. They do her dressing and they keep an eye on her so I can get out. They have trouble hiring people for the salary they offer.
Connie J_3
3
|
March 12, 2024
They helped me the most by washing dishes and getting my mom out of bed, although I had to help. It would have had a greater impact if I didn't have to help. They're looking for someone new. I think they need to have caregivers that are experienced.
Delanne G
4
|
March 7, 2024
We need help and that is an impact. We need better-trained caregivers so the problem is it is not the agency's fault that it is hard to get people. We need someone that cooks and the two main people we got don't cook. Their staff are so far away that it is very hard. It is very time-consuming for the caregivers to get to us. I like the way that they are organized, respond to the needs, and it feels like they really make an effort.
Anonymous_7593
4
|
March 5, 2024
They all do different things. They are responsible and pretty good.
Daniel M_17
5
|
February 27, 2024
They have facilitated my dad's life and I have the ability to trust that they will care for him appropriately when I am not there. I like that they are professional and work with my father for many years now.
Provider Response
Tom A_9
4
|
February 20, 2024
It has just been a short time, so I don't know. I like that they are there when I need them.
Doug B_4
4
|
February 16, 2024
I probably could have found a friend to take me, but I figured I could afford to pay for the help, so I got it. It worked with what I need. I would prefer a decrease in cost, though.
Ryan B_2
5
|
February 8, 2024
The provider has helped by making sure that Michael has his meals and that his clothes are on right. I like this agency because they have good caregivers. I've seen them interact with Michaeal and they're very compassionate.
Provider Response
Carolyn M_24
5
|
January 23, 2024
We can't be there so we really depend on them to care for her. They keep the line of communication open.
Provider Response
Alan L_3
5
|
January 9, 2024
The girl was nice to talk to you. The gal that took me to the doctor was great.
Forrest Elwood C_1
5
|
January 9, 2024
She is very personable. I would recommend them because of the promptness and reliability of the caregiver.
Gwing Y_1
3
|
January 5, 2024
He definitely needs the care he is getting. I think they could improve on their professionalism.
Anonymous_3878
4
|
December 21, 2023
They are able to take some of the everyday stress off of me. They don't have enough staff to go around or enough employees.
Dana B_10
5
|
December 18, 2023
I only used it once and it was good. It was convenient, as far as it worked.
Wes B_1
5
|
December 11, 2023
The service was for one day, but it was good service. They were proactive, in scheduling there were some glitches, but aside from that they were able to care for her.
William "_12
5
|
December 5, 2023
The caregiver helped by just doing laundry and dishes and mopping floors. That kind of stuff is such a big help to me. The agency helpers have been outstanding people.
Josie R
5
|
December 4, 2023
It reduced the stress on me trying to find transportation and making sure someone was there to help me get home safely. The gal who helped me was very helpful and patient and made sure I was safe.
Valerie T_3
5
|
November 16, 2023
They come through and are on time. They have established a rapport. They call me right away and explain things. They work well with me as a team.
Ed L_8
5
|
November 7, 2023
They have made it positive because my husband had a knee replacement, and they were here the next day. It was nice to have a third person in the house when he was in pain. They helped with his meals and exercises. I would recommend them because I really like all the caregivers.
Kristina S_2
4
|
October 26, 2023
They can improve the consistency. This time around they can have more consistency with caregivers even if there would be slightly odd hours.
Anonymous_7637
5
|
October 12, 2023
They drove me to and from my medical procedure. Timely service and easy scheduling.
Robert W_47
5
|
October 4, 2023
It keeps me smiling when I don't want to smile sometimes. The personality and work ethic is very great.
Anonymous_7620
4
|
October 4, 2023
The provider has helped with the comfort of knowing my dad is safe with someone. They can improve with the consistency of the caregivers.
Anonymous_7599
4
|
September 6, 2023
I'm working from home most the time and that gives me time to focus and do work knowing my mom's needs are being taken care of. That helps me be my mom's health advocate as well as doctors. She gets the help she needs, and it gives me peace of mind. Our ongoing caregiver is great. I've had consistent problems when I've had to leave town, and we have caregivers that I'm not familiar with. That's a mix of the quality of caregivers and with the schedulers. The weekend schedulers can mishandle and confuse information. The last time I left town, the caregiver didn't have the code for the door and I had to let them know multiple times the code.
Jon H_11
5
|
August 24, 2023
I just have them take me to some appointments that I need rides to and from. I couldn't drive because I'd be under medication. They seem to be prompt and know their way around Seattle. I don't have to wait for them. And they are friendly people.
Wilma H_1
2
|
August 11, 2023
There have been three we've said not to send back. One of them sat on the couch and ate our food. Some of them are good. We've had a lot of difficulties. They need to train their employees better.
Provider Response
Patricia H_27
5
|
August 9, 2023
They are organized and they listen to me. They want me to be health. They are courteous.
Laura J_16
5
|
August 2, 2023
The services improve the quality of life for my wife. I like Right at Home because they are consistent and dependable.
Joseph G_11
5
|
July 26, 2023
I have the right people in the office. They provide the best for their clients.
Bonnie S_11
1
|
May 12, 2023
They could make her life easier by finding more compassionate people to provide care. The quality of the caregiver's is what I would like to see improved.
Provider Response
Vikke
5
|
April 27, 2023
Ramona is the best care-provider we've encountered. She is unfailingly professional (punctuality, dependibility,confidentiality, etc), and respectful of client's autonomy. My friend, who is the client, has needs that vary with her illness. She needs vaying assistance with mobility, cooking, shopping, laundry, etc. Ramona's flexibility and sensitivity have made it possible for her to stay in the comfort of her own home. In addition, always has a smile on her face and responds to people with genuine warmth. I find her positive mood contagious!
Steven P_11
5
|
April 24, 2023
They help take care of my brother. Their caregivers are always quality, well trained and always seem to care.
Provider Response
Bernard J_4
5
|
April 20, 2023
She's been there for 9 years, she's like part of the family. The person working for my dad is great.
Provider Response
Barry Z
5
|
March 21, 2023
The services have been helpful to me because the caregiver does the cooking. I would recommend because my caregiver plans ahead for the weekend.
Provider Response
Judy H_20
5
|
March 7, 2023
In the beginning they really helped us with a lot of things that I'd had no idea that we needed everyday. I like that they try very hard to match the rate of clients to the rate of caregivers. They do a very good job at that.
Laraine V
3
|
March 2, 2023
The home care person could be more creative in terms of things to do with her, that would be better. We have had changes in caregivers, and the way I am informed about those changes is not very good.
Anonymous_7038
3
|
February 8, 2023
They need to provide the services that they said they were going to provide. They should provide better quality caregivers that are willing to work.
Provider Response
Andrew C_8
5
|
February 2, 2023
They give peace of mind. They are available and scheduled efficiently.
Mary K_45
5
|
January 24, 2023
I liked how they have taken care of her on daily tasks and made sure she had food. I like how they provide great caregivers and the quality of service.
Jay W_5
4
|
January 13, 2023
They're doing the job. They're doing everything I've asked them to do. I like that they have not let me down. I like their consistency.
Terri M_11
1
|
January 4, 2023
They can provide the services they say they would provide. It's been really hard for me. When I don't have that break I would like to see them improve in actually getting a caregiver for my mom. They made a lot of promises with the caregivers, and we've been without one for a month.
Provider Response
Sandra A_11
5
|
December 13, 2022
I like that I am able to get my sleep at night. I am very satisfied, and they are very congenial and nice to deal with.
Provider Response
John M_88
5
|
December 13, 2022
They help my dad shower. They always communicate.
Provider Response
Anonymous_5341
5
|
December 7, 2022
They make my life easier by caring for my dad. They take him to his appointments. I like how accommodating they are.
Provider Response
Roger H_2
5
|
December 6, 2022
They were here 3 days a week. It met all my wives needs.
LeaLani A
5
|
December 2, 2022
They have been friendly, kind, and informative. I have recommended them.
Provider Response
Ronald S_14
5
|
November 23, 2022
They make a big difference. They have taught me how to do things for him. I like the personality of the caregivers. They are all excellent. Every one of them have been easy to deal with. They are well-chosen and capable.
Anita W_6
5
|
November 4, 2022
I have a new provider, and she is very friendly. I have had her since June. I like that they are personal.
Provider Response
Judy K_20
3
|
November 4, 2022
It depends on how trained the person coming in was. I would suggest that they check the experience of the worker that will be in the home.
Rachel G_2
5
|
November 4, 2022
I really enjoy my nurse. They could coordinate better in regards to medicine and the proper prior authorizations are obtained.
Provider Response
Carla D_3
5
|
October 20, 2022
She is really good with him and pays attention to him. I like our caregiver. She is experienced and knows what she is doing.
Provider Response
Karen V_18
5
|
October 20, 2022
They follow up with me. They are reliable.
Provider Response
Alexandria M_1
5
|
October 18, 2022
It makes my life easier. I like that they come to my house.
Provider Response
Joseph G_7
5
|
October 13, 2022
They are top notch. They are the best. I like that they have great caregivers. They are always so good.
Janie B_1
5
|
October 11, 2022
They help me by being there for us. My husband enjoys their services.
Esther N_1
5
|
October 10, 2022
My experience has been positive because they are caring for me and get their job done. I would like if I was notified better when there is someone for me.
Provider Response
Rebecca D_8
4
|
October 4, 2022
They are doing what they are supposed to do. I like the consistency.
Provider Response
Angela H_13
5
|
September 27, 2022
On the days they're scheduled to come they come. I like everything about them. The people they send are pretty good at what they do. I have no complaints.
Jane W_9
5
|
September 23, 2022
They take me shopping. I like the flexibility.
Margaret S_40
5
|
September 15, 2022
They provide the daily care issues so I can get other things done in my home. They've been pretty responsive.
Stephanie B_10
5
|
August 22, 2022
They help the most by reaching out to the doctors and getting what I need. I would tell a friend they are very personal.
Anonymous_6416
4
|
August 3, 2022
My mom had dementia and they person gives us a day of respite care. I think they have been very on top of things.
Irene P_3
5
|
July 22, 2022
I am unable to shower and my wife can't help me; so they come in and give me my showers, which is very helpful. They are very thorough with their phone calls and follow-ups
George J_6
5
|
July 21, 2022
My mom is very happy with the service. They are nice to work with.
Avery M
5
|
July 11, 2022
The services are always great. They are kind and quick to respond.
Jada H_1
5
|
July 11, 2022
It helps me out a lot. My mother is 92 and has confusion so it helps out knowing that someone is there to keep an eye on her. They're always good at communicating and offering alternative caregivers if needed.
Wanda M_5
4
|
July 11, 2022
The client enjoys talking with the caregivers because they are pleasant. Things were shaky with a lot of personnel changes at the beginning and I had to do a lot of training on how to move the client safely.
Mike C_11
5
|
July 7, 2022
I can't really answer how they could be better. There is always room for improvement but I wouldn't be able to get around much without Theresa's help. So far, the quality of service has been outstanding from Theresa, Leah, and Jeff. I can't complain.
Melanie R_1
4
|
July 5, 2022
The caregiver is amazing. They could be better at providing backups when the regular caregiver will be gone.
Anonymous_6244
4
|
July 2, 2022
The most helpful has been being to have the same nurse. The agency could have more nurses available.
Anonymous_6187
5
|
June 17, 2022
I like the friendliness of the staff I work with. I like the flexibility of the staff.
Jolene J
5
|
June 17, 2022
It has freed me up to do other things. They are responsive with their concerns.
William F_13
5
|
June 15, 2022
Right at Home has helped to provide companionship, and get clothes sorted out for the client. Right at Home is pretty responsive to changing requirements.
Provider Response
Anna R_5
5
|
June 2, 2022
It helps to know that there are caregivers there so I can work. They take care of tasks that I would normally do so I can just spend time with my mom. I like that everyone who has come is friendly.
Provider Response
Anonymous_4449
3
|
June 2, 2022
They need to improve their communication to have a greater impact. They have improved in the past couple of months, but before that, the communication was a bit touchy.
Provider Response
Anonymous_5910
3
|
April 20, 2022
If the scheduling and the consistency of the caregiver would have stayed the same, it would have been better. I would like them to be more consistent with the schedule.
Provider Response
Dals
5
|
April 12, 2022
I would highly recommend this agency. Our caregiver was so kind and gentle. She was always on time and even adjusted her schedule to fit ours. All the people we dealt with were just excellent.
Provider Response
William V_3
3
|
April 4, 2022
Communication is always a good thing to improve. They could communicate better and have more consistency in care.
Provider Response
Catherine S_10
4
|
March 4, 2022
The services are essential for me since I just came from the hospital. They help me walk around the apartment and get things done. This agency should send me the same caregiver all the time once I find the right one.
Norma C_2
4
|
March 2, 2022
I could not live without the care the my husband receives. The quality of the people has been great, the only problem has been when people have not shown up on time.
Rosyln J
5
|
February 2, 2022
It gives me time to relax and do what I need for myself. I like that it is a bigger organization and so there is more variety there.
Provider Response
Bruce B_18
5
|
January 19, 2022
They keep the place clean and organized. They are responsive, proactive, and keep my dad happy.
Provider Response
Cristal G
5
|
January 13, 2022
They are very communicative. I like the nurses.
Irina K_3
4
|
January 4, 2022
The caregiving service is very important to me as I am in a wheelchair and it is very difficult to do things on my own. Right at Home could have more caregivers available to the public and I feel like a lot of the caregivers are not trained properly.
Provider Response
Sarah D_9
4
|
December 16, 2021
They helped me to receive the treatment I needed. I would like to see the agency improve its communication.
Provider Response
David M_39
5
|
December 2, 2021
The day-to-day showering and companion care is helpful and lets us keep our jobs. The caregiver is tremendous. The office staff is great and communicative too.
Provider Response
Robert S_69
5
|
November 16, 2021
I'm getting services that help my wounds heal. I really like my particular nurse. If I ever have any problems, I can call the agency.
Provider Response
Fumiko K
4
|
November 15, 2021
She takes good care of my husband and that's what I need. I want to see the caregiver use her cell phone less.
Provider Response
Anonymous_5445
5
|
November 9, 2021
It was the nurse and the amount of time they saved me. I would highly recommend it for others because it's convenient.
Provider Response
John M_45
5
|
November 3, 2021
The treatment I get is very successful. I like that they're very reliable and always come out when they're supposed to.
Provider Response
Erik W
4
|
October 18, 2021
I like that they have a 24 hour answering service. They are responsive.
Samuel D
5
|
October 13, 2021
Just explaining everything that is going on and making sure we have the right supplies. My nurse is very awesome and she does her best effort and is the best help.
Provider Response
Marcia R_1
5
|
September 29, 2021
They have worked well with us to find caregivers that are a good match for my father. The caregivers are all so helpful, kind, and supportive of my father.
Kimberly B_4
5
|
September 25, 2021
She is very thorough. I enjoy her! I only have one nurse with them, and she's excellent!
Anonymous_5236
4
|
September 23, 2021
The people where very nice. The service was good. We just needed long term.
Dan W_4
4
|
September 9, 2021
They have been fine. They are present and help by just having someone in the house. We reached out and had some home visits. We liked Right at Home best. They could improve their communication and having consistent caregivers.
Sonja K_3
1
|
August 19, 2021
I still had to do most things, like grocery shopping for my mom. They needed to provide the care they told us we would be getting.
Provider Response
Shantanu M
4
|
August 11, 2021
There was a lot of learning and work. The caregivers kept changing, so we had to keep training them. Everybody was really prompt. Sometimes there were some hiccups with caregivers. They took our feedback.
Provider Response
Anonymous_5100
5
|
August 9, 2021
They have helped most with day to day life, tiding and hygiene. I like the responsiveness and that they came in and do a thorough job with examinations.
Rose N
5
|
August 4, 2021
She knows everything, she helps with laundry and dishes. She calls to check on me. I love the caregiver. She is like family to me.
Sidh T
5
|
August 3, 2021
It's been pretty good so far. They go the extra mile. They are pretty caring.
Provider Response
Suzanne L_1
5
|
July 28, 2021
I think all the aides are very capable.
Varsha S
5
|
July 21, 2021
They have been helping around the house and with her personal care. They were on time and helpful.
Pamela F_4
5
|
July 13, 2021
I've only had two nurses, and both were excellent with their care. I like that they're on time and that they have great communication.
Noelle M
4
|
July 9, 2021
They were very flexible so it was easy to reschedule. It's easy to get a hold of people, they have great communication. I loved my nurse, she was great.
Patrick C_2
5
|
June 26, 2021
She cleans and is thorough about it. She does things right the first time. They are cooperative and she is very smart.
Marci M_1
3
|
June 16, 2021
They could've had better operators on their phones because a lot of calls were lost because of operator error. At least, that's what I was told. They could lower their prices or explain their costs upfront. It wasn't really explained to me when I was given the contract to sign.
Provider Response
Curtis P_1
5
|
June 9, 2021
They took care of the aide we did not like and now we have an aide that we like. They have been very accommodating.
Provider Response
Shirley W_10
5
|
June 9, 2021
They help me shower, and make my bed. That's a big thing. I appreciate the contact I have with them.
Provider Response
Anonymous_4777
2
|
May 14, 2021
The most important thing is they should be able to provide a person to come one week after the next, and not giving lots of different people. We haven't had any consistent caregivers.
Provider Response
Anonymous_4796
4
|
May 12, 2021
They have really helped him by changing his bandages. I would like them to communicate with us better.
Audry B
4
|
April 28, 2021
The services are great to have. It has helped me out a lot. This is the only agency I have ever had.
Sheri P
5
|
April 6, 2021
It's easier for him to accept showers from an outside caregiver than it is from me. I like that it's easy to get a hold of them when we need information.
Ashley F
5
|
March 26, 2021
It provides ease and flexibility, they take care of their clients. They are accessible, I like the nursing staff.
Mark J_3
5
|
March 12, 2021
They were very thoughtful and considerate. They are very courteous and they are thoughtful.
Valeria R_2
5
|
March 11, 2021
The caregiver helps most by being there when none of us kids lives close to her. They are very responsive and they always are flexible.
Kimethe H
5
|
March 5, 2021
I've been able to tend to other responsibilities rather than taking care of my husband. They listened to our preferences for care and really worked hard to meet that.
Scott G_7
5
|
March 4, 2021
I was confident that they were going to be there on time and that they could help me. Everyone that I came in contact with when I needed them, were very professional and warm.
Steve R_10
4
|
March 2, 2021
They were there for me. The person they sent was unaware about the program. They didn't communicate with her. She was nice and pleasant but under informed.
Matthew H_1
4
|
February 19, 2021
The services haven't helped advance muscle retainment my doctor is having me quit the care to try something else. Everyone is very prompt and great about getting back to me.
Zane H_1
5
|
February 11, 2021
When I had a problem with a nurse all I had to do was make one phone call and they took care of it very quickly, quietly, and efficiently. Whenever I have ever needed something they have been very quick to respond.
Lilia G
4
|
February 2, 2021
They make sure the caregivers are safe from covid. They notify me if my caregiver is not going to be here.
Anonymous_4402
1
|
January 19, 2021
They could have the same caregiver coming every day. They could have the caregivers know more of what to do when they come into the home, I have to show them everything. They could train their caregivers better before they send them to me. They need to do the training, not me. They could train their caregivers instead of expecting me to do it.
Provider Response
Mohsen S
5
|
January 12, 2021
They are very proficient, understanding, and they explain very well. They have very precise timing and they treat us clients very nicely.
Morgan K
5
|
January 11, 2021
It is absolutely necessary. The scheduling is really easy and the people on the team are compassionate and caring.
Lori E_2
5
|
January 6, 2021
They've been able to help me out with things I need. I like that they are friendly towards me.
Bryan P_2
5
|
December 18, 2020
They keep up with my appointments when I need. They tell you when they are coming and when they arrive. They treat their people very well.
Brandusa B
2
|
December 14, 2020
They picked me up after my surgery. They should have cars with seat belts in the back and I didn't want to sit in the front. I had to call them multiple times to get a hold of scheduling.
Provider Response
Joyce R_6
3
|
December 3, 2020
We did not feel like Donald did not get the care he needed. We hired the caregiver so I wouldn't have to do everything on my own, and go out, but I did not feel comfortable leaving my brother with him. When I was there Don also had a friend over and he had to be able to stand up to pee and the caregiver would not help him stand up and his friend ended up doing it. The caregiver was not really providing the care needed. If I were doing it over again, I would ask the company how much experience the caregiver had before they came.
Charmian "Charm" E
4
|
December 3, 2020
They come and help with anything I need done. I don't require too much from them. I appreciate any help I can get. I can't say anything bad about them. They are very friendly.
Jaya N
5
|
November 23, 2020
They are flexible in terms of timing. I would recommend them. They are professional and nice.
Mary C_61
5
|
November 23, 2020
They give my father a break so he can do things. She takes really good care of my mom. She'll interact with her. In the beginning it took a while to find someone to click with us. They sent us someone else and she worked out a lot better. She was with us for a year.
Thomas E_3
4
|
November 20, 2020
It would be easier on them if we had more for them to do when they got here. My wife and I are in a condition where we need them here for three or four hours a day. I have partial vision so I cannot read the prescriptions on my bottles so they help me put my pills in a container that is labeled for every day of the week.
Linda J_9
5
|
November 17, 2020
I am the daughter and it allows me to not worry and I can focus on other things. I like that the placement really fit our needs. The person that came to do the evaluation listened to me.
Kathie S_1
4
|
November 17, 2020
It was helpful for me because I had 4 hours a day where I had time for myself. The cost was a lot more than we thought it would be just to have someone sit here with him.
Anonymous_4200
4
|
November 5, 2020
They got me there and back okay. It was a simple task. It was good overall but they messed up the address of the hospital. They gave the wrong name to the person so that was confusing.
Diane K_8
5
|
October 28, 2020
I only have her come out three times a week. Then I am able to get a break while they take care of my mother. It is valuable for us to have free time. I have liked all the caregivers and they are pretty easy and helpful on the scheduling.
Darren G
5
|
October 26, 2020
I like that they are convenient, professional.
Anonymous_4191
4
|
October 22, 2020
They were very easy and didn't interfere with anything else. They did the job very well and it worked for me.
Ronald J_4
5
|
October 6, 2020
Our caregiver makes both my father and I feel comfortable around him. I now the caregiver is doing an outstanding job.
Anonymous_4094
2
|
September 28, 2020
The agency could have the caregivers show up on time. The agency needs to make sure that their employees are doing what they are supposed to and not lie.
Provider Response
Herb J
5
|
September 22, 2020
They were able to get her to the toilet and back. I liked the quality of the people.
Anonymous_4078
4
|
September 11, 2020
The caregivers would do different things for him. They would make sure he was fed and take his medicines. They could've had more training how not to spread germs when cleaning.
Dale B_10
5
|
September 11, 2020
They've done a lot of cleaning for me. They call me if there are any changes.
Karen C_28
5
|
September 4, 2020
Just by being friendly and knowing what she is doing. I'm a hard stick when it comes to these things. Just the professionalism and the on time arrival. Knowing what they are doing, it all seemed to go very smoothly for me.
Anonymous_3979
4
|
August 15, 2020
I really don't see any improvement needed. They were on time.
Jaime P_1
5
|
August 15, 2020
My nurse is super helpful and knowledgeable. They are convenient. I have a great nurse.
Janet H_11
5
|
August 11, 2020
It was hard on my brother, because my father lived with him, but that is what we needed during the night. I would recommend them to anybody. I liked that even on the first night, they were right on time and supportive of him during his days of suffering with cancer. The whole franchise is right on top of everything and I can't thank them enough.
Julia S_3
3
|
July 28, 2020
They give me medicine. Don't make appointments. I need to talk to a lot of people to make an appointment. It would be easier to do something online.
Amanda L_3
5
|
July 22, 2020
They take care of Nathaniel. They feed him. They have good nurses.
Catherine R_4
5
|
July 10, 2020
I didn't expect them to do housekeeping, but they stepped in and did any job that seemed like it needed to be done. They were all around nice people and excellent at their job. Everything they did was top tier. They exceeded all of my expectations.
David F_8
5
|
March 21, 2020
They listen to what you say. They provided perfect care. They provided very good services. They were on time.
Samuela S_1
5
|
March 12, 2020
They have helped me by giving me the same nurse so I am comfortable. If my nurse is sick, they give me enough notice. They keep me informed. I had an issue when I switched insurances, and the owner of Right at Home really heard and understood my concerns. They reached out to my insurance provider and helped me stay signed on with my nurses and my treatment. He went above and beyond with me.
Christopher M_4
5
|
March 6, 2020
It helps me by saving me the time out of my day so I don't have to schedule things or go in. They are efficient and on time.
Rebecca E_1
5
|
March 2, 2020
They really were strong in making sure they reached out to us. We would have them for long 12 hour lengths, and the care was not as consistent.
Anonymous_3247
5
|
February 20, 2020
They have helped me the most because the medicine has proven to be really effective. It's nice that they can give it to me. I really enjoy that everything is done at home. The nurses are really pleasant, and they haven't had any issues getting to me on time or providing me care.
Christina H_1
5
|
February 19, 2020
They kept her company. I like the caregiver we had.
Kristen L_1
5
|
February 19, 2020
They have been here and done what they are supposed to do quickly and efficiently. We need faster communication from the caregiver.
Mary
5
|
February 1, 2020
Kathryn (the caregiver we got through Right at Home) is great with my 96-year old mother. She has been taking care of her now for over a year, and this also gives my 93-year old father a break. She works well also with me and my brother (the whole Cicha family). Whenever I have to call the agency, they're always great to talk with and always very helpful.
Darlene P_3
5
|
January 27, 2020
My daily living is great. The provider made my experience positive by having a good caregiver based on her personality. She was caring, came in and did her job, and had a great sense of humor. I would recommend anyone to her. The gals that I had were awesome! The latest gal did better working and was better than the others attitude-wise.
James O_5
4
|
January 27, 2020
Everyone is really nice and friendly. They haven't missed a day. They always have someone here. It was going great, but recently, I have been getting a new person every shift. I would like care continuity. Ideally, I would like one person. I know that can't happen, but a new person every shift is a lot.
Barbara K_14
5
|
January 24, 2020
Everything is really great, except we couldn't find a care provider who can drive. The communication has been good. I like that there is always someone available if our care provider can't come.
Steven P_4
4
|
January 21, 2020
He couldn't get along without proper care. They don't always have people that meet the needs of my client. The caregivers we get are always professional and knowledgeable.
Shelly W
5
|
January 20, 2020
They have helped me the most by being here. They have compassion. I like that the staff is detailed and that they pay attention.
Cheryl D_8
4
|
January 16, 2020
I could not get out of bed and needed nutrition. I needed people who could cook. So many of the caregivers are from Africa did not have a clue how to cook. There were three who I did like though who were good companions to me. I did not like that the night people fell asleep.
Luis M
5
|
January 15, 2020
She shows up on time. We love it and we like everything about it. Everything has been good so far. We appreciate her attitude.
Melanie R
4
|
January 11, 2020
She does everything well. She takes care of me, anticipates what I need, and does things that I didn't even ask her to do. She is amazing. They cannot find a backup caregiver for me. I've had one caregiver for two years, and she has worked every single day of the week with no backups. The only reason I am still with the company is because of that caregiver.
Mary C_26
5
|
January 7, 2020
They take care of my mother and my dad for me, which also gives my dad a break. He can go do things now. The people that they sent in the beginning were not that great, but lately they have been really good.
Anonymous_3051
4
|
January 7, 2020
They helped me by having someone come to clean my home and help me with things like that. I needed a little more help, and that is why I moved to an assisted living place. They would sometimes send a substitute that I didn't know, and that didn't work well for me.
Bert R
5
|
December 21, 2019
Ramona takes care actives and support that I would have to do otherwise. She is aware of him as a person.***** Our caretaker is fabulous. She is more like a partner rather than someone you hire.
Peter A_3
5
|
December 21, 2019
They know their stuff. It is convenient for being at home. They seem to work well with the pharmacy with getting supplies.
Anita W
5
|
December 19, 2019
They schedule around my schedule. I really like my nurse. She is fabulous. I like the way they call and work with your schedule.
Berit H
4
|
December 17, 2019
The stuff they worked on was more about meal prep and laundry. The stuff wasn't directly related to Berit. They were pleasant, and it wasn't bad at all. There were just communication issues, and you had to do a quick training when they came.
Sharon D_11
5
|
December 14, 2019
When it comes to housekeeping services, I am a bit OCD, so I limited what they did for me. What they did do for me, they did fine. They communicated well. I never missed the services without a phone call to reschedule or something, which rarely happened. They were great communicators.
Lea "Frances" M
5
|
December 11, 2019
I manage my mom's care, and it impacts her daily life and her weekly life very significantly. I like that they listen to me.
Dave M_5
5
|
December 6, 2019
They provide my loved one with good care by people who care, as my loved one has memory issues. They seem to have good coordination and good people.
Mary B_64
5
|
December 5, 2019
She anticipates my needs. I really like my girl. The gal they sent me does pretty much anything and everything that I need. She can anticipate the things I need done or the places I need to be without me having to ask.
Dale B_5
4
|
December 5, 2019
They help the most by doing things I am not able to do. They could do better at paying attention to the time.
Nicole R_2
5
|
December 4, 2019
They help the most with his everyday basic needs. I like that this agency is smaller. It works better than a large company.
Samantha E_1
4
|
November 27, 2019
She helps me with my schedule. It is an average service. The nurse does a good job. The nurse knows what she is doing.
Richard D_18
5
|
November 20, 2019
The convenience is great. The staff that I have met with have been personable and I enjoy being with them.
Kristen L
5
|
November 19, 2019
I don't know what we'd do without them. They are easy to communicate and schedule with. They are professional, yet personable. They are perfect to work with and a perfect fit. It is the best combination of professional and personal in all of this journey of caregivers that we've gone through.
James K_17
4
|
November 14, 2019
They helped provide for needs and gave support. Their care was sometimes misinformed about what their availability was because they would tell us something that was available when it really wasn't.
Tammera N
5
|
November 14, 2019
They helped me the most by bringing up times that we would be doing chores. The care is seamless, and the people are wonderful.
Nicole L_2
5
|
November 14, 2019
It is very convenient to me. They are so convenient. They came to my home for my infusion during a time that worked for me.
Jenine R
5
|
November 11, 2019
They made my life easier because I needed them on such a sudden notice, and they were there so I did not have struggle about who was going to help me. I liked that they were on time, and because I needed them so suddenly, they were able to set it up quickly. I appreciated that.
Tom K
4
|
November 11, 2019
They do so much for me. They need to have better communication.
Anonymous_2743
5
|
November 5, 2019
They help us the most by providing support, medications, and baths. I appreciate that they are nice people.
William S_16
5
|
November 5, 2019
It takes so much off mine and my wife's plate, and it makes him more independent. They are very accommodating and flexible.
Doris D_7
5
|
October 29, 2019
We weren't able to do that job, and she was. She was pleasant, and she did what I asked her to do. She told me what she wasn't allowed to do.
Anonymous_1833
1
|
October 28, 2019
They could hire better people and train them. It seemed like they hired people off the streets. I would like the agency to hire better people. They worked with me, and we have had to have eight different people. They needed to train most of them more.
Provider Response
Anonymous_2688
1
|
October 24, 2019
When a caregiver didn't show up, they didn't send another caregiver. I went two weeks without services. They didn't provide the services they said they would, and they left me stranded.
Provider Response
Janet H_2
5
|
October 21, 2019
We are both 82, and I just need to be in tune on how I can do things a different way and how I can improve. The office staff has visited us here, and that is very helpful.
David S_33
5
|
October 21, 2019
They have offered solutions on how to help my loved one feel better. Sometimes, they don't seem to call when the caregiver is coming, so we don't know when the caregiver is coming.
Amanda L
5
|
October 15, 2019
They take care of him well. The nursing staff is quality.
Roberta M_2
4
|
October 3, 2019
It was difficult for my wife to get used to someone else being in the house. However, they were extremely considerate and well behaved. It was impactful only in the way that her privacy was diminished. They chatted, and we were friends. They did their best. They were one of the places recommended by hospice. They had the highest and best reviews on the sites. They are fairly local, and we were able to find a very professional caregiver close by.
Carol B_25
4
|
October 3, 2019
Their coverage helps at the end of the day. Thet make her dinner. That has impacted her greatly. They could have a little bit better communication.
Gwing Y
5
|
October 3, 2019
They are very flexible and really easy to work with. They are responsive. The nurse that we have knows what she's doing.
Bobby W M
5
|
September 28, 2019
They help me the most by helping me live independently in my apartment. I like my caregiver.
Suzanne J_1
3
|
September 27, 2019
They could have made a bigger impact by having more enthusiasm. Some of the people we had come in were not happy with what we had them do. They wanted an easier job so we kept getting new people each week.
Jan D_1
5
|
September 24, 2019
I would be lost if I didn't have their help. They will do exactly what I would do if someone needed my help. They listen to me and do everything exactly how I want it done. The caregivers are wonderful. I have two different caregivers, and they are both excellent. I know that I wouldn't be as happy in the morning if they were not coming to help me.
Lester G
4
|
September 12, 2019
They care for him, and they act like he is their own dad. I only have one problem. I would like to have permanent people come. On days where I am going to have someone that is new to my dad, I would like to get a call to let me know.
Linn G
4
|
September 12, 2019
They do the things that I don't want to do, like dishes or cleaning. I appreciate the caregiver that comes.
Kathy S_25
5
|
September 10, 2019
They taught my family how to care to for him. They were very professional and would call me to let me know when there was substitution. They checked in with me frequently. The people that work with them are amazing people who were critical and crucial in my dad's care.
Donald I_2
5
|
September 9, 2019
I appreciate the services I have. They are prompt, cooperative, and gentle.
Eric L_3
5