Right at Home Seattle and Eastside

Doris W_10

Mekdis gets her breakfast and knows when she does or doesn't want to shower. She knows how to interact with my mom where others don't. I think that sometimes I have gotten calls the day that the caregiver is unable to make it on Tuesday, and that is the day that I must go to work at the office. It could put us in a predicament. I also found that finding someone for the full day has been a challenge.

Craig M_5

They are very personable and easy to work with.

Helen "Jo" M

I am able to go out for the first time so I am able to get out for the first time with my husband. The agency is very responsive and pretty good with keeping the schedule they are very accommodating. The quality of the caregivers is very good.

Michael K_28

The caregivers help with transferring, dressing, and bathing. I like that the care works with the client and the family.

Provider Response

Karl M_3

They do whatever I need done, and they make life a lot easier for me I like that they are always on time.

Susan P_31

The provider makes it possible for me to go to work and they take good care of my mother, they are personable and they become like family. We have gotten some good quality people working for us.

Provider Response

Molly B_1

They can make my life easier by increasing communication in main office. They provided a care giver that is a good fit for my father.

Matthew L_1

They provide quality professionals. I like their responsiveness.

Provider Response

Tom O_3

Everyone is nice. We are still trying to find one consistent caregiver. It gives me a few days off, but when it is someone new I have to go train them. I like the communication and the caregivers.

Freya S

The agency is very understanding. Our coordinator is very nice and trying to find someone who fits well. I think it's hard to find consistency with caretakers.

Louis L_2

Louis likes the aide. It has helped me. They pick up the phone.

Derek A

They make sure that I get my meds on time and listen to what I really need. I like their promptness, professionalism, and empathy.

Nancy S_61

They help me walk and eat. I like that they have been consistent.

Provider Response

Betsy J_1

I like that they get her up and moving. They provided excellent services and friendly people.

Nadege M

They have provided my nurse. I like their flexibility.

Linda S_80

I like that they provide dependability as well as they are considerate. They are considerate as well as on time and are concerned when I was not walking well.

Michael G_29

When they come, they are fantastic. We like our regular caregivers. The regular caregivers are top-notch, but the replacement caregivers are not as good.

Anonymous_1712064441

The agency has tried to choose the right caregiver and listen to my personal needs. I like the good communication and the fact that they listen and seem to care about what I have to say.

Haigh F_1

They help with hygiene and showers. They do her dressing and they keep an eye on her so I can get out. They have trouble hiring people for the salary they offer.

Connie J_3

They helped me the most by washing dishes and getting my mom out of bed, although I had to help. It would have had a greater impact if I didn't have to help. They're looking for someone new. I think they need to have caregivers that are experienced.

Delanne G

We need help and that is an impact. We need better-trained caregivers so the problem is it is not the agency's fault that it is hard to get people. We need someone that cooks and the two main people we got don't cook. Their staff are so far away that it is very hard. It is very time-consuming for the caregivers to get to us. I like the way that they are organized, respond to the needs, and it feels like they really make an effort.

Anonymous_7593

They all do different things. They are responsible and pretty good.

Daniel M_17

They have facilitated my dad's life and I have the ability to trust that they will care for him appropriately when I am not there. I like that they are professional and work with my father for many years now.

Provider Response

Tom A_9

It has just been a short time, so I don't know. I like that they are there when I need them.

Doug B_4

I probably could have found a friend to take me, but I figured I could afford to pay for the help, so I got it. It worked with what I need. I would prefer a decrease in cost, though.

Ryan B_2

The provider has helped by making sure that Michael has his meals and that his clothes are on right. I like this agency because they have good caregivers. I've seen them interact with Michaeal and they're very compassionate.

Provider Response

Carolyn M_24

We can't be there so we really depend on them to care for her. They keep the line of communication open.

Provider Response

Alan L_3

The girl was nice to talk to you. The gal that took me to the doctor was great.

Forrest Elwood C_1

She is very personable. I would recommend them because of the promptness and reliability of the caregiver.

Gwing Y_1

He definitely needs the care he is getting. I think they could improve on their professionalism.

Provider Response

Anonymous_3878

They are able to take some of the everyday stress off of me. They don't have enough staff to go around or enough employees.

Dana B_10

I only used it once and it was good. It was convenient, as far as it worked.

Wes B_1

The service was for one day, but it was good service. They were proactive, in scheduling there were some glitches, but aside from that they were able to care for her.

William "_12

The caregiver helped by just doing laundry and dishes and mopping floors. That kind of stuff is such a big help to me. The agency helpers have been outstanding people.

Josie R

It reduced the stress on me trying to find transportation and making sure someone was there to help me get home safely. The gal who helped me was very helpful and patient and made sure I was safe.

Valerie T_3

They come through and are on time. They have established a rapport. They call me right away and explain things. They work well with me as a team.

Ed L_8

They have made it positive because my husband had a knee replacement, and they were here the next day. It was nice to have a third person in the house when he was in pain. They helped with his meals and exercises. I would recommend them because I really like all the caregivers.

Kristina S_2

They can improve the consistency. This time around they can have more consistency with caregivers even if there would be slightly odd hours.

Anonymous_7637

They drove me to and from my medical procedure. Timely service and easy scheduling.

Robert W_47

It keeps me smiling when I don't want to smile sometimes. The personality and work ethic is very great.

Anonymous_7599

I'm working from home most the time and that gives me time to focus and do work knowing my mom's needs are being taken care of. That helps me be my mom's health advocate as well as doctors. She gets the help she needs, and it gives me peace of mind. Our ongoing caregiver is great. I've had consistent problems when I've had to leave town, and we have caregivers that I'm not familiar with. That's a mix of the quality of caregivers and with the schedulers. The weekend schedulers can mishandle and confuse information. The last time I left town, the caregiver didn't have the code for the door and I had to let them know multiple times the code.

Jon H_11

I just have them take me to some appointments that I need rides to and from. I couldn't drive because I'd be under medication. They seem to be prompt and know their way around Seattle. I don't have to wait for them. And they are friendly people.

Wilma H_1

There have been three we've said not to send back. One of them sat on the couch and ate our food. Some of them are good. We've had a lot of difficulties. They need to train their employees better.

Provider Response

Patricia H_27

They are organized and they listen to me. They want me to be health. They are courteous.

Laura J_16

The services improve the quality of life for my wife. I like Right at Home because they are consistent and dependable.

Joseph G_11

I have the right people in the office. They provide the best for their clients.

Bonnie S_11

They could make her life easier by finding more compassionate people to provide care. The quality of the caregiver's is what I would like to see improved.

Provider Response

Vikke

Ramona is the best care-provider we've encountered. She is unfailingly professional (punctuality, dependibility,confidentiality, etc), and respectful of client's autonomy. My friend, who is the client, has needs that vary with her illness. She needs vaying assistance with mobility, cooking, shopping, laundry, etc. Ramona's flexibility and sensitivity have made it possible for her to stay in the comfort of her own home. In addition, always has a smile on her face and responds to people with genuine warmth. I find her positive mood contagious!

Steven P_11

They help take care of my brother. Their caregivers are always quality, well trained and always seem to care.

Provider Response

Bernard J_4

She's been there for 9 years, she's like part of the family. The person working for my dad is great.

Provider Response

Barry Z

The services have been helpful to me because the caregiver does the cooking. I would recommend because my caregiver plans ahead for the weekend.

Provider Response

Judy H_20

In the beginning they really helped us with a lot of things that I'd had no idea that we needed everyday. I like that they try very hard to match the rate of clients to the rate of caregivers. They do a very good job at that.

Laraine V

The home care person could be more creative in terms of things to do with her, that would be better. We have had changes in caregivers, and the way I am informed about those changes is not very good.

Anonymous_7038

They need to provide the services that they said they were going to provide. They should provide better quality caregivers that are willing to work.

Provider Response

Andrew C_8

They give peace of mind. They are available and scheduled efficiently.

Mary K_45

I liked how they have taken care of her on daily tasks and made sure she had food. I like how they provide great caregivers and the quality of service.

Jay W_5

They're doing the job. They're doing everything I've asked them to do. I like that they have not let me down. I like their consistency.

Terri M_11

They can provide the services they say they would provide. It's been really hard for me. When I don't have that break I would like to see them improve in actually getting a caregiver for my mom. They made a lot of promises with the caregivers, and we've been without one for a month.

Provider Response

Sandra A_11

I like that I am able to get my sleep at night. I am very satisfied, and they are very congenial and nice to deal with.

Provider Response

John M_88

They help my dad shower. They always communicate.

Provider Response

Anonymous_5341

They make my life easier by caring for my dad. They take him to his appointments. I like how accommodating they are.

Provider Response

Roger H_2

They were here 3 days a week. It met all my wives needs.

LeaLani A

They have been friendly, kind, and informative. I have recommended them.

Provider Response

Ronald S_14

They make a big difference. They have taught me how to do things for him. I like the personality of the caregivers. They are all excellent. Every one of them have been easy to deal with. They are well-chosen and capable.

Anita W_6

I have a new provider, and she is very friendly. I have had her since June. I like that they are personal.

Provider Response

Judy K_20

It depends on how trained the person coming in was. I would suggest that they check the experience of the worker that will be in the home.

Rachel G_2

I really enjoy my nurse. They could coordinate better in regards to medicine and the proper prior authorizations are obtained.

Provider Response

Carla D_3

She is really good with him and pays attention to him. I like our caregiver. She is experienced and knows what she is doing.

Provider Response

Karen V_18

They follow up with me. They are reliable.

Provider Response

Alexandria M_1

It makes my life easier. I like that they come to my house.

Provider Response

Joseph G_7

They are top notch. They are the best. I like that they have great caregivers. They are always so good.

Janie B_1

They help me by being there for us. My husband enjoys their services.

Esther N_1

My experience has been positive because they are caring for me and get their job done. I would like if I was notified better when there is someone for me.

Provider Response

Rebecca D_8

They are doing what they are supposed to do. I like the consistency.

Provider Response

Angela H_13

On the days they're scheduled to come they come. I like everything about them. The people they send are pretty good at what they do. I have no complaints.

Jane W_9

They take me shopping. I like the flexibility.

Margaret S_40

They provide the daily care issues so I can get other things done in my home. They've been pretty responsive.

Stephanie B_10

They help the most by reaching out to the doctors and getting what I need. I would tell a friend they are very personal.

Anonymous_6416

My mom had dementia and they person gives us a day of respite care. I think they have been very on top of things.

Irene P_3

I am unable to shower and my wife can't help me; so they come in and give me my showers, which is very helpful. They are very thorough with their phone calls and follow-ups

George J_6

My mom is very happy with the service. They are nice to work with.

Avery M

The services are always great. They are kind and quick to respond.

Jada H_1

It helps me out a lot. My mother is 92 and has confusion so it helps out knowing that someone is there to keep an eye on her. They're always good at communicating and offering alternative caregivers if needed.

Wanda M_5

The client enjoys talking with the caregivers because they are pleasant. Things were shaky with a lot of personnel changes at the beginning and I had to do a lot of training on how to move the client safely.

Mike C_11

I can't really answer how they could be better. There is always room for improvement but I wouldn't be able to get around much without Theresa's help. So far, the quality of service has been outstanding from Theresa, Leah, and Jeff. I can't complain.

Melanie R_1

The caregiver is amazing. They could be better at providing backups when the regular caregiver will be gone.

Anonymous_6244

The most helpful has been being to have the same nurse. The agency could have more nurses available.

Anonymous_6187

I like the friendliness of the staff I work with. I like the flexibility of the staff.

Jolene J

It has freed me up to do other things. They are responsive with their concerns.

William F_13

Right at Home has helped to provide companionship, and get clothes sorted out for the client. Right at Home is pretty responsive to changing requirements.

Provider Response

Anna R_5

It helps to know that there are caregivers there so I can work. They take care of tasks that I would normally do so I can just spend time with my mom. I like that everyone who has come is friendly.

Provider Response

Anonymous_4449

They need to improve their communication to have a greater impact. They have improved in the past couple of months, but before that, the communication was a bit touchy.

Provider Response

Anonymous_5910

If the scheduling and the consistency of the caregiver would have stayed the same, it would have been better. I would like them to be more consistent with the schedule.

Provider Response

Dals

I would highly recommend this agency. Our caregiver was so kind and gentle. She was always on time and even adjusted her schedule to fit ours. All the people we dealt with were just excellent.

Provider Response

William V_3

Communication is always a good thing to improve. They could communicate better and have more consistency in care.

Provider Response

Catherine S_10

The services are essential for me since I just came from the hospital. They help me walk around the apartment and get things done. This agency should send me the same caregiver all the time once I find the right one.

Norma C_2

I could not live without the care the my husband receives. The quality of the people has been great, the only problem has been when people have not shown up on time.

Rosyln J

It gives me time to relax and do what I need for myself. I like that it is a bigger organization and so there is more variety there.

Provider Response

Bruce B_18

They keep the place clean and organized. They are responsive, proactive, and keep my dad happy.

Provider Response

Cristal G

They are very communicative. I like the nurses.

Irina K_3

The caregiving service is very important to me as I am in a wheelchair and it is very difficult to do things on my own. Right at Home could have more caregivers available to the public and I feel like a lot of the caregivers are not trained properly.

Provider Response

Sarah D_9

They helped me to receive the treatment I needed. I would like to see the agency improve its communication.

Provider Response

David M_39

The day-to-day showering and companion care is helpful and lets us keep our jobs. The caregiver is tremendous. The office staff is great and communicative too.

Provider Response

Robert S_69

I'm getting services that help my wounds heal. I really like my particular nurse. If I ever have any problems, I can call the agency.

Provider Response

Fumiko K

She takes good care of my husband and that's what I need. I want to see the caregiver use her cell phone less.

Provider Response

Anonymous_5445

It was the nurse and the amount of time they saved me. I would highly recommend it for others because it's convenient.

Provider Response

John M_45

The treatment I get is very successful. I like that they're very reliable and always come out when they're supposed to.

Provider Response

Erik W

I like that they have a 24 hour answering service. They are responsive.

Samuel D

Just explaining everything that is going on and making sure we have the right supplies. My nurse is very awesome and she does her best effort and is the best help.

Provider Response

Marcia R_1

They have worked well with us to find caregivers that are a good match for my father. The caregivers are all so helpful, kind, and supportive of my father.

Kimberly B_4

She is very thorough. I enjoy her! I only have one nurse with them, and she's excellent!

Anonymous_5236

The people where very nice. The service was good. We just needed long term.

Dan W_4

They have been fine. They are present and help by just having someone in the house. We reached out and had some home visits. We liked Right at Home best. They could improve their communication and having consistent caregivers.

Sonja K_3

I still had to do most things, like grocery shopping for my mom. They needed to provide the care they told us we would be getting.

Provider Response

Shantanu M

There was a lot of learning and work. The caregivers kept changing, so we had to keep training them. Everybody was really prompt. Sometimes there were some hiccups with caregivers. They took our feedback.

Provider Response

Anonymous_5100

They have helped most with day to day life, tiding and hygiene. I like the responsiveness and that they came in and do a thorough job with examinations.

Rose N

She knows everything, she helps with laundry and dishes. She calls to check on me. I love the caregiver. She is like family to me.

Sidh T

It's been pretty good so far. They go the extra mile. They are pretty caring.

Provider Response

Suzanne L_1

I think all the aides are very capable.

Varsha S

They have been helping around the house and with her personal care. They were on time and helpful.

Pamela F_4

I've only had two nurses, and both were excellent with their care. I like that they're on time and that they have great communication.

Noelle M

They were very flexible so it was easy to reschedule. It's easy to get a hold of people, they have great communication. I loved my nurse, she was great.

Patrick C_2

She cleans and is thorough about it. She does things right the first time. They are cooperative and she is very smart.

Marci M_1

They could've had better operators on their phones because a lot of calls were lost because of operator error. At least, that's what I was told. They could lower their prices or explain their costs upfront. It wasn't really explained to me when I was given the contract to sign.

Provider Response

Curtis P_1

They took care of the aide we did not like and now we have an aide that we like. They have been very accommodating.

Provider Response

Shirley W_10

They help me shower, and make my bed. That's a big thing. I appreciate the contact I have with them.

Provider Response

Anonymous_4777

The most important thing is they should be able to provide a person to come one week after the next, and not giving lots of different people. We haven't had any consistent caregivers.

Provider Response

Anonymous_4796

They have really helped him by changing his bandages. I would like them to communicate with us better.

Audry B

The services are great to have. It has helped me out a lot. This is the only agency I have ever had.

Sheri P

It's easier for him to accept showers from an outside caregiver than it is from me. I like that it's easy to get a hold of them when we need information.

Ashley F

It provides ease and flexibility, they take care of their clients. They are accessible, I like the nursing staff.

Mark J_3

They were very thoughtful and considerate. They are very courteous and they are thoughtful.

Valeria R_2

The caregiver helps most by being there when none of us kids lives close to her. They are very responsive and they always are flexible.

Kimethe H

I've been able to tend to other responsibilities rather than taking care of my husband. They listened to our preferences for care and really worked hard to meet that.

Scott G_7

I was confident that they were going to be there on time and that they could help me. Everyone that I came in contact with when I needed them, were very professional and warm.

Steve R_10

They were there for me. The person they sent was unaware about the program. They didn't communicate with her. She was nice and pleasant but under informed.

Matthew H_1

The services haven't helped advance muscle retainment my doctor is having me quit the care to try something else. Everyone is very prompt and great about getting back to me.

Zane H_1

When I had a problem with a nurse all I had to do was make one phone call and they took care of it very quickly, quietly, and efficiently. Whenever I have ever needed something they have been very quick to respond.

Lilia G

They make sure the caregivers are safe from covid. They notify me if my caregiver is not going to be here.

Anonymous_4402

They could have the same caregiver coming every day. They could have the caregivers know more of what to do when they come into the home, I have to show them everything. They could train their caregivers better before they send them to me. They need to do the training, not me. They could train their caregivers instead of expecting me to do it.

Provider Response

Mohsen S

They are very proficient, understanding, and they explain very well. They have very precise timing and they treat us clients very nicely.

Morgan K

It is absolutely necessary. The scheduling is really easy and the people on the team are compassionate and caring.

Lori E_2

They've been able to help me out with things I need. I like that they are friendly towards me.

Bryan P_2

They keep up with my appointments when I need. They tell you when they are coming and when they arrive. They treat their people very well.

Brandusa B

They picked me up after my surgery. They should have cars with seat belts in the back and I didn't want to sit in the front. I had to call them multiple times to get a hold of scheduling.

Provider Response

Joyce R_6

We did not feel like Donald did not get the care he needed. We hired the caregiver so I wouldn't have to do everything on my own, and go out, but I did not feel comfortable leaving my brother with him. When I was there Don also had a friend over and he had to be able to stand up to pee and the caregiver would not help him stand up and his friend ended up doing it. The caregiver was not really providing the care needed. If I were doing it over again, I would ask the company how much experience the caregiver had before they came.

Charmian "Charm" E

They come and help with anything I need done. I don't require too much from them. I appreciate any help I can get. I can't say anything bad about them. They are very friendly.

Jaya N

They are flexible in terms of timing. I would recommend them. They are professional and nice.

Mary C_61

They give my father a break so he can do things. She takes really good care of my mom. She'll interact with her. In the beginning it took a while to find someone to click with us. They sent us someone else and she worked out a lot better. She was with us for a year.

Thomas E_3

It would be easier on them if we had more for them to do when they got here. My wife and I are in a condition where we need them here for three or four hours a day. I have partial vision so I cannot read the prescriptions on my bottles so they help me put my pills in a container that is labeled for every day of the week.

Linda J_9

I am the daughter and it allows me to not worry and I can focus on other things. I like that the placement really fit our needs. The person that came to do the evaluation listened to me.

Kathie S_1

It was helpful for me because I had 4 hours a day where I had time for myself. The cost was a lot more than we thought it would be just to have someone sit here with him.

Anonymous_4200

They got me there and back okay. It was a simple task. It was good overall but they messed up the address of the hospital. They gave the wrong name to the person so that was confusing.

Diane K_8

I only have her come out three times a week. Then I am able to get a break while they take care of my mother. It is valuable for us to have free time. I have liked all the caregivers and they are pretty easy and helpful on the scheduling.

Darren G

I like that they are convenient, professional.

Anonymous_4191

They were very easy and didn't interfere with anything else. They did the job very well and it worked for me.

Ronald J_4

Our caregiver makes both my father and I feel comfortable around him. I now the caregiver is doing an outstanding job.

Anonymous_4094

The agency could have the caregivers show up on time. The agency needs to make sure that their employees are doing what they are supposed to and not lie.

Provider Response

Herb J

They were able to get her to the toilet and back. I liked the quality of the people.

Anonymous_4078

The caregivers would do different things for him. They would make sure he was fed and take his medicines. They could've had more training how not to spread germs when cleaning.

Dale B_10

They've done a lot of cleaning for me. They call me if there are any changes.

Karen C_28

Just by being friendly and knowing what she is doing. I'm a hard stick when it comes to these things. Just the professionalism and the on time arrival. Knowing what they are doing, it all seemed to go very smoothly for me.

Anonymous_3979

I really don't see any improvement needed. They were on time.

Jaime P_1

My nurse is super helpful and knowledgeable. They are convenient. I have a great nurse.

Janet H_11

It was hard on my brother, because my father lived with him, but that is what we needed during the night. I would recommend them to anybody. I liked that even on the first night, they were right on time and supportive of him during his days of suffering with cancer. The whole franchise is right on top of everything and I can't thank them enough.

Julia S_3

They give me medicine. Don't make appointments. I need to talk to a lot of people to make an appointment. It would be easier to do something online.

Amanda L_3

They take care of Nathaniel. They feed him. They have good nurses.

Catherine R_4

I didn't expect them to do housekeeping, but they stepped in and did any job that seemed like it needed to be done. They were all around nice people and excellent at their job. Everything they did was top tier. They exceeded all of my expectations.

David F_8

They listen to what you say. They provided perfect care. They provided very good services. They were on time.

Samuela S_1

They have helped me by giving me the same nurse so I am comfortable. If my nurse is sick, they give me enough notice. They keep me informed. I had an issue when I switched insurances, and the owner of Right at Home really heard and understood my concerns. They reached out to my insurance provider and helped me stay signed on with my nurses and my treatment. He went above and beyond with me.

Christopher M_4

It helps me by saving me the time out of my day so I don't have to schedule things or go in. They are efficient and on time.

Rebecca E_1

They really were strong in making sure they reached out to us. We would have them for long 12 hour lengths, and the care was not as consistent.

Anonymous_3247

They have helped me the most because the medicine has proven to be really effective. It's nice that they can give it to me. I really enjoy that everything is done at home. The nurses are really pleasant, and they haven't had any issues getting to me on time or providing me care.

Christina H_1

They kept her company. I like the caregiver we had.

Kristen L_1

They have been here and done what they are supposed to do quickly and efficiently. We need faster communication from the caregiver.

Mary

Kathryn (the caregiver we got through Right at Home) is great with my 96-year old mother. She has been taking care of her now for over a year, and this also gives my 93-year old father a break. She works well also with me and my brother (the whole Cicha family). Whenever I have to call the agency, they're always great to talk with and always very helpful.

Darlene P_3

My daily living is great. The provider made my experience positive by having a good caregiver based on her personality. She was caring, came in and did her job, and had a great sense of humor. I would recommend anyone to her. The gals that I had were awesome! The latest gal did better working and was better than the others attitude-wise.

James O_5

Everyone is really nice and friendly. They haven't missed a day. They always have someone here. It was going great, but recently, I have been getting a new person every shift. I would like care continuity. Ideally, I would like one person. I know that can't happen, but a new person every shift is a lot.

Barbara K_14

Everything is really great, except we couldn't find a care provider who can drive. The communication has been good. I like that there is always someone available if our care provider can't come.

Steven P_4

He couldn't get along without proper care. They don't always have people that meet the needs of my client. The caregivers we get are always professional and knowledgeable.

Shelly W

They have helped me the most by being here. They have compassion. I like that the staff is detailed and that they pay attention.

Cheryl D_8

I could not get out of bed and needed nutrition. I needed people who could cook. So many of the caregivers are from Africa did not have a clue how to cook. There were three who I did like though who were good companions to me. I did not like that the night people fell asleep.

Luis M

She shows up on time. We love it and we like everything about it. Everything has been good so far. We appreciate her attitude.

Melanie R

She does everything well. She takes care of me, anticipates what I need, and does things that I didn't even ask her to do. She is amazing. They cannot find a backup caregiver for me. I've had one caregiver for two years, and she has worked every single day of the week with no backups. The only reason I am still with the company is because of that caregiver.

Mary C_26

They take care of my mother and my dad for me, which also gives my dad a break. He can go do things now. The people that they sent in the beginning were not that great, but lately they have been really good.

Anonymous_3051

They helped me by having someone come to clean my home and help me with things like that. I needed a little more help, and that is why I moved to an assisted living place. They would sometimes send a substitute that I didn't know, and that didn't work well for me.

Bert R

Ramona takes care actives and support that I would have to do otherwise. She is aware of him as a person.***** Our caretaker is fabulous. She is more like a partner rather than someone you hire.

Peter A_3

They know their stuff. It is convenient for being at home. They seem to work well with the pharmacy with getting supplies.

Anita W

They schedule around my schedule. I really like my nurse. She is fabulous. I like the way they call and work with your schedule.

Berit H

The stuff they worked on was more about meal prep and laundry. The stuff wasn't directly related to Berit. They were pleasant, and it wasn't bad at all. There were just communication issues, and you had to do a quick training when they came.

Sharon D_11

When it comes to housekeeping services, I am a bit OCD, so I limited what they did for me. What they did do for me, they did fine. They communicated well. I never missed the services without a phone call to reschedule or something, which rarely happened. They were great communicators.

Lea "Frances" M

I manage my mom's care, and it impacts her daily life and her weekly life very significantly. I like that they listen to me.

Dave M_5

They provide my loved one with good care by people who care, as my loved one has memory issues. They seem to have good coordination and good people.

Mary B_64

She anticipates my needs. I really like my girl. The gal they sent me does pretty much anything and everything that I need. She can anticipate the things I need done or the places I need to be without me having to ask.

Dale B_5

They help the most by doing things I am not able to do. They could do better at paying attention to the time.

Nicole R_2

They help the most with his everyday basic needs. I like that this agency is smaller. It works better than a large company.

Samantha E_1

She helps me with my schedule. It is an average service. The nurse does a good job. The nurse knows what she is doing.

Richard D_18

The convenience is great. The staff that I have met with have been personable and I enjoy being with them.

Kristen L

I don't know what we'd do without them. They are easy to communicate and schedule with. They are professional, yet personable. They are perfect to work with and a perfect fit. It is the best combination of professional and personal in all of this journey of caregivers that we've gone through.

James K_17

They helped provide for needs and gave support. Their care was sometimes misinformed about what their availability was because they would tell us something that was available when it really wasn't.

Tammera N

They helped me the most by bringing up times that we would be doing chores. The care is seamless, and the people are wonderful.

Nicole L_2

It is very convenient to me. They are so convenient. They came to my home for my infusion during a time that worked for me.

Jenine R

They made my life easier because I needed them on such a sudden notice, and they were there so I did not have struggle about who was going to help me. I liked that they were on time, and because I needed them so suddenly, they were able to set it up quickly. I appreciated that.

Tom K

They do so much for me. They need to have better communication.

Anonymous_2743

They help us the most by providing support, medications, and baths. I appreciate that they are nice people.

William S_16

It takes so much off mine and my wife's plate, and it makes him more independent. They are very accommodating and flexible.

Doris D_7

We weren't able to do that job, and she was. She was pleasant, and she did what I asked her to do. She told me what she wasn't allowed to do.

Anonymous_1833

They could hire better people and train them. It seemed like they hired people off the streets. I would like the agency to hire better people. They worked with me, and we have had to have eight different people. They needed to train most of them more.

Provider Response

Anonymous_2688

When a caregiver didn't show up, they didn't send another caregiver. I went two weeks without services. They didn't provide the services they said they would, and they left me stranded.

Provider Response

Janet H_2

We are both 82, and I just need to be in tune on how I can do things a different way and how I can improve. The office staff has visited us here, and that is very helpful.

David S_33