BrightStar Care of Fairfax

Offers Home Care

33 Reviews
Call (800) 973-1841
BrightStar Care of Fairfax (800) 973-1841
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Reviews of BrightStar Care of Fairfax

33 Reviews Write a review

Home Care Reviews for BrightStar Care of Fairfax

February 20, 2019

By Linda G_8

I am a current client of this provider

They allow family members to leave the house with confidence that everything is okay and taken care of. They have sent me excellent caregivers. The scheduler and other people are responsive and communicative.

January 15, 2019

By Anonymous_1114

I am a current client of this provider

They give skilled nursing care that will keep them safe and assist them. Their administrative scheduling and the office staff need to be improved.

December 12, 2018

By Brenda J_1

I am a current client of this provider

It is nice knowing that my mom is being cared for and that the caregiver is very respectful of my mom's condition. They are treating my mom nicely, and I do not worry when they are there. They have been good about letting me know what is going on.

October 19, 2018

By Reuben K_1

I am a current client of this provider

A kind of care is essential and their ability to do a number of things is required and they do it well. The timing has been excellent and the people who have come have been perfect.

September 20, 2018

By Chris B_3

I am a past client of this provider

It gave us peace of mind that we had some experts. They're excellent. I arranged for them to come home, and they were very patient and forthcoming with information.

August 30, 2018

By David

I am a current client of this provider

They have insured me that what they are doing is complete, and she is comfortable with it. They could be more organized, in terms of scheduling.

August 20, 2018

By Monty

I am a current client of this provider

The care providers try to meet my mom's needs. I think that they are excellent. The people are always here to to answer the phone 24/7 and are here to help me with anything mean a lot to me.

August 10, 2018

By Robert O_5

I am a past client of this provider

They could have been more engaged with the activities. They were timely and very friendly. They also provided good service.

July 30, 2018

By Louise

I am a past client of this provider

They gave me peace of mind that she wouldn't fall in the middle of the night, so that was good. They did everything they said they would do. They were kind and nice to my sister. They were great.

July 18, 2018

By _8

I am a current client of this provider

I have had a companion come. It is nice to have someone to help me with errands. It's nice to have company. I would recommend them because they usually send me very good caregivers.

May 22, 2018

By Mary N

I am a current client of this provider

They can be very slow in answering their emails. It is all about the caregivers, not about the company. They're attentive and always on time.

April 11, 2018

By Reubin K

I am a current client of this provider

BrightStar Care has worked very well for me and I would highly recommend it to other people. The caregivers do things like go to the store for me, fix my breakfast, and do all things for me that I need.

March 20, 2018

By Robert M

I am a current client of this provider

I like that BrightStar Care is able to send people on time, and they are very prompt when they come. They help me with mobility. They help me get around with a car.

March 07, 2018

By Merrill K

I am a current client of this provider

They have been very good with me. They do their best to accommodate what I need. Last year, my husband had a stroke and lost his memory. I brought him home after a while and I needed 24-hour care. They really went out of their way to help him, especially at night. He had a broken rib and I asked for night help. I asked for some specific helpers and they sent me the ones I wanted. They provide companionship for him.

January 24, 2018

By Janet

I am a past client of this provider

BrightStar Care came out and met with me within 24 hours of me contacting them. I was really impressed with the woman in charge of all their help, the head nurse, because she seemed very knowledgeable. I liked the questions that she asked and that she was very easy to talk to. They take some of the worry and stress of caring for my mother off of me for a little bit because I can't be there for 24 hours.

December 11, 2017

By Anonymous

I am a current client of this provider

BrightStar Care needs to have the employees be on time. BrightStar Care needs to have better punctuality.

December 07, 2017

By Nancy M_14

I am a current client of this provider

The caregivers show up but they are usually late. They take good care of my wife, and she has MS so it is very difficult, and they do well helping her.

November 21, 2017

By Kirsten C

I am a current client of this provider

I would not recommend BrightStar Care because they are unable to give a caregiver that was qualified to help me. The services helped my life by letting me leave the house. The caregiver was able to watch Kirsten.

November 13, 2017

By Jim J

I am a past client of this provider

BrightStar Care is really good at coordinating and sharing information within their organization. The services provided hospice care and it allowed my husband to be at home. I don't know how I could have gotten through the last month of my husband's life. They were just there to support me and do anything I needed.

November 10, 2017

By Karen G_3

I am a current client of this provider

I would tell others that BrightStar Care is a really good service when you need skilled companion care. My mother only gets about six hours of help, and it's mostly just household chores.

November 08, 2017

By BH Anne R

I am a current client of this provider

I am satisfied with BrightStar Care. This is my first time using a service like this. The services are definitely helpful for caring for my mother.

October 26, 2017

By Cheryl A_1

I am a past client of this provider

I would tell a friend that BrightStar Care had very professional, knowledgeable, and good staff working for them. BrightStar Care helped me with different things and it was important that they were there to care for me when I needed them to.

October 18, 2017

By Joyce P_9

I am a current client of this provider

The people have all with out exception, been kind and sympathic to the job. They are committed to what they do. Hospice is coming in three days a week, and I have BrightStar Care come in the other days, and when they are here it helps her to have a good start to the day.

August 25, 2017

By Eugenia V

I am a current client of this provider

I would tell someone about BrightStar Care because the caregivers are very professional and responsive, the only thing I have concerns with is how many caregivers that come to take care of my loved one. BrightStar Care makes life easier because they allow me to get out of the house and feel comfortable that my loved one is being taken care of.

August 17, 2017

By Olga W

I am a current client of this provider

BrightStar Care is a good agency because they're very reliable, professional, courteous, and considerate with the client's needs. BrightStar Care's services have made my life easier because they have relieved me from having to be with my mom as much because someone is there to help her.
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About BrightStar Care of Fairfax

We are a premiere, Joint Commission accredited Home Care Agency providing companion care through skilled nursing. Our caregivers are employees of our agency, not contractors. Our office staff answers our phone 24/7 so you and your loved ones are always fully and immediately supported. We have been named both the Home Care Provider and Employer of Choice by Home Care Pulse.

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Services and Amenities of BrightStar Care of Fairfax

Health services

  • Physical Therapy

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health
  • Physical Therapy
  • Occupational Therapy
  • Range Of Services Extra: Skilled Nursing

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Home Maintenance
  • Blood Work And Other Medical Care
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.


  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check


  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Training Areas Extra: Hospice Support

Payment options

  • Insurance
  • Credit Card
  • Payment Options Extra: Ach

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured


  • Licenses: 15934
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BrightStar Care of Fairfax

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