Home Helpers - Northern Lehigh Valley Walnutport, PA

Offers Home Care

96 Reviews
Call (800) 973-1841
Home Helpers - Northern Lehigh Valley (800) 973-1841
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Reviews of Home Helpers - Northern Lehigh Valley

96 Reviews Write a review

Home Care Reviews for Home Helpers - Northern Lehigh Valley

May 22, 2021

By James G_24

I am a current client of this provider

They just help to keep an eye him so that I can have a break. They are friendly and competent. They do what we need.

May 11, 2021

By Thomas S_29

I am a current client of this provider

The fact that I now have coverage for the hours I am supposed to be getting is good. I don't have to worry. So far they have been very reliable.

May 06, 2021

By Deborah H_14

I am a current client of this provider

They have provided my wife with good people. We asked to have caregivers that are vaccinated and non-smoking. We also asked for a female since they would be working with my wife, and they honored that request. I like the people that are there for her and agency is available to help where it is needed most.

April 05, 2021

By Victoria B_3

I am a current client of this provider

They started playing music for her. They actually got her interested in life and what's going on now. I would tell a friend that the people they have work with my mom and do therapy. They're there for her. I've been demanding on the schedule and they've come through pretty good.

March 25, 2021

By Doug L

I am a current client of this provider

I don't have to get up when they are there. This way I can at least sleep for a few hours. They're wonderful people. I like the two Carolyns, Vicky, and Dana.

March 02, 2021

By Anonymous_3398

I am a current client of this provider

They stress me out totally. I have a lot of stress with work and when a caregiver doesn't show up. I can't work or earn my own living, that does not work for me. They should improve their coverage when it is required. They are supposed to have someone there each day and when the one caregiver is out the other has an attendance problem. Whenever a caregiver calls off there is no full coverage for my mother.

March 02, 2021

By Jim B_16

I am a current client of this provider

It is just something nice. Whatever they do for him, I could do for him. Things could change if I'm not around. I like the girls that I got. I would say that I was able to get qualified helpers.

February 12, 2021

By Betty K_12

I am a current client of this provider

They step in and do whatever I cannot do on my own. They help me do whatever I want to do. I like that they do whatever you ask them to do. I have wonderful help provided for me.

January 18, 2021

By Frank M_16

I am a current client of this provider

We are just having a hard time right now because my mom is ill and not here. I foresee it becoming smoother when she gets back. They do a good job with fitting caregivers with their clients.

January 11, 2021

By Melissa W_3

I am a current client of this provider

They are willing to do whatever is needed and accommodate. Everyone that I have met so far has been caring to my grandma.

December 18, 2020

By Brad R_1

I am a current client of this provider

They are willing to do anything that she asks them to do. It's hard for us to be there 24/7, so it's nice to have them there when we can't. All the girls that have helped my mom have been really nice.

December 09, 2020

By Judy N_7

I am a current client of this provider

They have been very helpful, maybe even more helpful to myself. The care is hard for me but they are able to provide the care. The two women who are coming are quite exceptional.

December 04, 2020

By Kenneth R

I am a current client of this provider

They just take very good care of me. They do what I ask. They handle things very professionally for me.

November 24, 2020

By Jean H_7

I am a current client of this provider

They taught me how to take care of myself in different ways. We're very satisfied. They all are very good. I would recommend them to anyone.

October 07, 2020

By Tina G_5

I am a current client of this provider

They provided respite care. I like that the caregivers that come are good.

October 07, 2020

By Dwight H_1

I am a current client of this provider

It has been good. They work well with my parents. They are reasonable and good to work with.

October 07, 2020

By Doris D_8

I am a current client of this provider

She gets along with her caregiver. She's happy to see her and they have a bond, which is very nice. The administrators are good communicators. It's easy to get a hold of them.

September 15, 2020

By Violet H_2

I am a current client of this provider

They take a lot of burden off of me and I need help myself and they are helpful in getting her out of bed and in bed at night. They are reliable and they show up when they are supposed to be here, and they put the time in for my wife.

August 06, 2020

By Shawna G

I am a current client of this provider

Anything I need done they do it. They help me with everything. They cooperate with any problems I have.

July 09, 2020

By Janet H_9

I am a current client of this provider

They give him 24 hour care. I can fall back on the agency if I need too. The staff is good. They are dedicated to the care he gets.

Provider Response

Janet, thank you for the feedback on our staff's care.

June 19, 2020

By Joanne M_8

I am a current client of this provider

I wouldn't be able to leave my house without them. They work with me and my schedule.

Provider Response

Joanne, Thank you for the feedback, it's very much appreciated.

June 04, 2020

By Heather B_3

I am a current client of this provider

They worked well with us on getting more hours on the schedule. We started with a few hours a week then I felt he needed more. The coordinator and schedulers assisted me well and were very cooperative. We have help now basically on a daily basis. I like that they are in constant contact. They always check on my dad and me.

Provider Response

Heather, thank you for your feedback regarding care for your Dad. It's our goal to be able to adjust to changing needs and ensure we are in communication with family members.

June 04, 2020

By Shirley T_2

I am a current client of this provider

She did my dishes. She did it very nicely. Everything in my kitchen looks better than it did before she came her. The rest of the place was in pretty good condition from me taking care of it. The kitchen is the place where you have the most work to do, so I was really pleased with what she did today. They are the only ones that I have ever had other than going to a nursing home. I would rather stay at home. I am satisfied with the work they do. I am glad to have her, because other people I know have their own problems. I don't like to ask them to help me. It is good to have some help sometime.

Provider Response

Shirley, thank you for the feedback. we are glad that we can come in an help out and be someone that you can talk with.

May 08, 2020

By Ashley S_3

I am a current client of this provider

They help with the cooking and my exercises. I like that they're caring and helpful.

March 25, 2020

By Anthony C_1

I am a current client of this provider

They came to the house to check up on the caregiver that comes to the house. They are good, I have somebody. They are very handy and they are very helpful.

Provider Response

Anthony, Thank you for the review. We are so glad that we've been able to help out.

March 19, 2020

By Nancy S_26

I am a current client of this provider

They help me because I couldn't do it by myself anymore. They are very good at what they do. The people they send are very courteous and they do their job.

Provider Response

Nancy, Thank you for your feedback. We are glad to help.

March 04, 2020

By Richard G_24

I am a current client of this provider

Caring for my dad took up a lot of our time so they have been able to lighten the load and let us focus on other aspects. There have been lots of things, they listen to what we need and match us with good caregivers.

Provider Response

Richard, Thank you for the feedback. the client and caregiver match is so important we are pleased that it has worked out so well for your loved one.

March 04, 2020

By Anonymous_3513

I am a current client of this provider

They were able to come very early in the morning. We needed a 4:30am start and they are able to do that. We would recommend them because they were able to meet the needs that we had. We went through many agencies and they were the only ones that were able to meet the scheduled times we needed.

February 11, 2020

By Gaurav N

I am a current client of this provider

Without the daily help, we wouldn't be able to do half the things we do. They have a good ability to communicate with the families and clients.

Provider Response

Gaurav, thank you for the feedback. We are glad that we can help make life easier for you and the rest of the family.

January 27, 2020

By Judy W_2

I am a current client of this provider

They would come in and do the work. They would clean and I would be in the other room while they cleaned. They told me everything they were going to do while they were doing it. They could improve their communication from the person they are helping and what they report to the office. There have been some miscommunications with me and the office staff.

January 24, 2020

By Lorrie G

I am a current client of this provider

I liked that they have someone to be with my mother while I go to work. I would like them to keep the people employed by them.

December 12, 2019

By Helen F_7

I am a current client of this provider

It takes a lot off my plate because I work full time, and they help around the house. I like that they're always prompt, and everyone is friendly. They do seem to train their employees very well.

December 12, 2019

By John L_11

I am a current client of this provider

The house cleaning helps me a great deal because they clean the bathroom and the area around the shower, which I'm not able to do. They keep it from turning dark and unruly, and it makes it look nice. I like that they keep me informed, and the communication is very good.

November 07, 2019

By Anonymous_2721

I am a current client of this provider

I've had people that I have had to kick out and some that just sat on the couch. My loved one really likes the current caregiver. I feel that the caseworkers are a little lazy and sit around.

October 08, 2019

By Carol M_22

I am a current client of this provider

They help me with meals, transportation, housecleaning, and in everything. They pay attention to the client.

September 27, 2019

By Peggy L_5

I am a current client of this provider

The companionship has made her life easier, and they wrap her legs in the morning, which has helped her a lot. They call me if they feel that there are any issues that they feel I should know about.

September 09, 2019

By Violet M

I am a current client of this provider

They do my shopping for me. The one that I have is dependable, and she helps me.

August 26, 2019

By Jean G_5

I am a current client of this provider

They agree to work overtime, and they are always here to help my mother and I. They are very good, and they know what they are doing. They are always on time.

August 13, 2019

By Emeline F

I am a current client of this provider

She is very personable and very thorough. She puts me first, and I approve of that. They are courteous, and she comes in and speaks. She asks what I would like her to do, and she does it.

Provider Response

Emeline, Thank you for the feedback we are so glad you and your caregiver are a good match. We work hard to ensure a good match.

July 11, 2019

By Rosemary B_3

I am a current client of this provider

She doesn't let them do much. They clean the house for her. It would help if they can get her to let them give her a bath and wash her hair. My personal view is that they're not aggressive enough with my mother. When they ask her if they can wash her hair, she will say no.

June 14, 2019

By Anonymous_53

I am a current client of this provider

She does my hair and cooks for me. I like that they are very polite and know what they are doing.

February 25, 2019

By Ruth C_13

I am a current client of this provider

The caregivers help me clean my cats litter box. I love that the caregiver comes no matter what is going on or how the weather is.

Provider Response

Thank you for the feedback. We are glad that you appreciate your caregiver's dedication

February 15, 2019

By Alice A_1

I am a current client of this provider

I have a physical disability, so I needed assistance. Home Helpers has relieved me of a lot of anxiety by providing care with very few gaps. They have managed to accommodate my needs on a regular basis.

Provider Response

Alice, Thank you for your feedback. We are happy to be of assistance and providing consistent coverage and care.

January 14, 2019

By Anonymous_1235

I am a current client of this provider

It has given me some free time to do what I need. They are prompt, courteous, and know what they need to do.

December 11, 2018

By larry h

I am a current client of this provider

It allows us to get a break without worrying about her getting good care. The caregivers are very good about what they do. The caregiver we have right now is very good with my loved one.

November 08, 2018

By MaryEllen S_1

I am a current client of this provider

I look forward to seeing them every day. For me, I need some basic help with getting ready in the morning, but a lot of times it's just morning things. They get my breakfast, they make my lunch for me, and they provide companionship. The people are very caring, dependable, and friendly.

November 08, 2018

By Tracy L

I am a current client of this provider

They do what I can't do. They should hire more qualified aides.

October 08, 2018

By Dewey M_1

I am a current client of this provider

They help with housework and they take care of my wife. They are caring towards my wife.

Provider Response

Dewey, Thank you for your feedback. We are glad we can be of assistance with your wife's care.

October 08, 2018

By Mary S_5

I am a current client of this provider

They help me with cleaning and health care. They are right on time, they give me good care, and I just like them.

Provider Response

Mary thank you for your feedback

September 13, 2018

By Barbara D_4

I am a current client of this provider

She's very helpful. The lady that is coming now is outstanding. She wants to help with everything.

September 13, 2018

By Tom Y

I am a current client of this provider

Without them, my mother wouldn't be able to be at home. They're always adaptive to our needs.

August 21, 2018

By Jean G

I am a current client of this provider

It's a pain to me. They help her walk around the living room and they help her walk outside. They take her to therapy as well. They're all very nice and helpful.

July 20, 2018

By George W_7

I am a current client of this provider

They could check in more unexpectedly. They're very friendly, caring, and interested. When we have an issue, they take care of it.

July 11, 2018

By Carl E

I am a current client of this provider

These services save my wife's back so she doesn't have to move me. They could be cheaper. They are willing to accommodate my schedule and they are easy to get along with.

May 22, 2018

By Linda S_1

I am a current client of this provider

They're here when I can't be here. They work around my schedule.

May 10, 2018

By Larry H

I am a current client of this provider

They've definitely made a big difference for us because my father-in-law needs the added care and it's hard for us to take care of him. They're responsive and have great people.

April 30, 2018

By Anonymous

I am a current client of this provider

They seem to be doing a good job and the caregiver does their work well. It helps out to have them wash my loved one.

April 23, 2018

By Michelle T

I am a current client of this provider

Their aides are very good at what they do. They can staff and provide the service within a very short time frame. They provide assistance with daily living, like showering.

Provider Response

Thank you for the feedback. We work hard to provide flexibility for our clients.

April 09, 2018

By Rose K

I am a current client of this provider

They respect my well being and I feel that they take care of me well. I can talk with them and they want to hear what I say. After I had an accident, I really needed help and they were there to give it. They made me want to try to help myself. It turned me around from not being able to walk. They got me from a wheelchair to walking around.

Provider Response

Thank you for the feedback. We are so happy that you are up and walking again.

March 26, 2018

By Brian K

I am a current client of this provider

This company listens to my loved one and they tailor the care to meet her needs. I worry much less about her because she has a support system in place that will be there for her and they coordinate things for her.

March 19, 2018

By Franklin B

I am a current client of this provider

The service is good, they are very helpful to me. It makes it so I don't have to do everything myself. It makes it easier for me.

March 08, 2018

By _6

I am a current client of this provider

They're easy to work with and have good communication. It makes life much easier, and there's less stress.

January 25, 2018

By Kathryn W

I am a current client of this provider

They are on time and very consistent. I love Home Helpers. They go beyond the call of duty. They are an agency that I want to stick with. They are very good at helping take care of my needs and doing what I ask them to do.

December 01, 2017

By Josephine L

I am a current client of this provider

Home Helpers is adequate. They are on time and they help. The services from Home Helpers make life better for me because I don't have to strain myself to get up.

December 01, 2017

By Gordon H

I am a current client of this provider

Home Helpers' staff is professional and always interested in feedback and they check in. The caregiver is a perfect match for me. I could not live very well without the services. I am very disabled, and the services help.

November 15, 2017

By Beth B

I am a current client of this provider

Home Helpers's staffing and employees are good. There are no call-offs and they always show up. My loved one is totally dependent, so for myself it gives me 24 hours of help in the home. Home Helpers is very knowledgeable and competent, so I feel confident that she is well cared for while I run errands.

November 01, 2017

By James W_4

I am a current client of this provider

Home Helpers is very helpful. The person that comes to my house is good. She helps my wife and my wife likes her. The caregiver seems to know my wife. I can get away and do things and I feel comfortable leaving my wife with Home Helpers.

October 19, 2017

By Harley C_1

I am a current client of this provider

The people we have had from Home Helpers have been pleasant, helpful, ans courteous. They hire good caregiver. The services we are receiving have made life easier by making it so that I don't have to be here for my father all day and all night every day.

September 19, 2017

By Ann G_1

I am a current client of this provider

Home Helpers has sent my husband aides that are excellent. When I Home Helpers first sent us caregivers, I was very nervous and scared but they have helped me cope with the situation facing my family.

September 13, 2017

By Cindy G

I am a current client of this provider

I would refer Home Helpers to others because they're kind and patient. The services being provided to us by Home Helpers provides my father with peace of mind.

September 05, 2017

By Carol L_2

I am a current client of this provider

Home Helpers goes out of their way to help my sister-in-law. Home Helpers helps my loved one get dressed and clean up her home.

August 22, 2017

By Karen L_3

I am a current client of this provider

Home Helpers has been very good to my husband. Home Helpers has made our lives easier by being a big help with my husband, the house, and the yard.

August 11, 2017

By Mary Ann M

I am a current client of this provider

The scheduler seems to lie to me a lot. She won't call me, but she sends emails about the schedule that the caregiver knows nothing about. I look forward to my regular caregiver coming. She is very helpful, she can cook anything, and I don't have to be afraid of anything happening.

July 10, 2017

By Mary M_17

I am a current client of this provider

Home Helpers is friendly, and takes care of things that the family can't. Home Helpers gives me peace of mind to know that I have somebody there with my mom.

July 06, 2017

By Joan S_3

I am a current client of this provider

Home Helpers has been so helpful to me. I have only had their services for a month. Home Helpers makes my life easier by doing the jobs for me that I can't do on my own.

June 23, 2017

By Cecelia J

I am a current client of this provider

Home Helpers is a very reliable agency. It is really helpful that the caregivers from Home Helpers keep Francis clean and well-fed.

June 01, 2017

By Faith G

I am a current client of this provider

I would tell a friend that Home Helpers sends me fabulous caregivers. The services have helped me the most with bathing.

May 19, 2017

By Patricia A_6

I am a current client of this provider

My caregiver from Home Helpers is very good. Home Helpers helps me get up.

May 01, 2017

By John"butch" H_1

I am a current client of this provider

Home Helpers has great caregivers and they are outstanding. The services are very good and it impacts my life. I can get out and know that my mom is well taken care of.

April 19, 2017

By Ruth R_6

I am a current client of this provider

Home Helpers is very considerate and helpful. They will help with anything I need. I couldn't get out of the house and now I can go out to run errands. Home Helpers gives me peace of mind.

April 04, 2017

By Elizabeth T_3

I am a current client of this provider

I would recommend someone immediately. Home Helpers is very helpful and honest. The services make life easy. The caregivers are eager to help.

April 03, 2017

By Margaret C_4

I am a current client of this provider

I would tell someone that Home Helpers' caregivers are fantastic, and they help out any way they can. Home Helpers is a big help. I don't have to tell my caregivers what to do because they see what needs to be done and go ahead and do it.

March 17, 2017

By Patty B_1

I am a current client of this provider

I would tell someone that the caregivers call out to much. The services are alright when the caregivers show up. They take my mother shopping.

March 01, 2017

By Clawson, D_1

I am a current client of this provider

Home Helpers is very supportive accommodating. The services allow me to be able to take a break from being the caregiver as I did that for nine years. I am no longer as stressed.

February 02, 2017

By Jennifer B_3

I am a current client of this provider

I would tell a friend that my loved one and I are very satisfied with the services we receive from Home Helpers. The services from Home Helpers have helped Frank tremendously and made his way of living easier. They do laundry for him and provide companionship. The caregivers being there is so helpful and it means so much to him.

February 02, 2017

By Jaimie H

I am a current client of this provider

I would tell someone that Home Helpers is pretty reliable. I appreciate our caregiver because she is great, and she does everything and more for my husband.

January 18, 2017

By Angie L_2

I am a current client of this provider

I have told other people how the owner from Home Helpers came to my home when I signed up. My first caregiver from Home Helpers was very good. The two most helpful things Home Helpers does for me is picking me up after a surgery and helping me arrange care for my dog.

January 18, 2017

By Joan B_4

I am a current client of this provider

I would tell my friends that Home Helpers has given satisfactory service in just the short time we've used it. The office staff is very cordial and the caregiver treats my husband very well. The services have helped make life easier because we're both high up in aging and I'm too old to help my husband.
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About Home Helpers - Northern Lehigh Valley

Regardless of age or ability, you value your independence. Whether you're a family caregiver or could benefit from assistance yourself, Home Helpers of Northern Lehigh Valley can make your life easier by providing home care services, including companion care, elderly care and respite care, in the comfort of home so you can enjoy aging in place. From a few hours a week to 24/7 care, we'll tailor a flexible care plan to fit your needs and budget. At Home Helpers of Northern Lehigh Valley, we're more than just caregivers "“ we're family.
The Caregivers at Home Helpers is what makes us different. All of our caregivers go through a multi-step hiring process, which includes a Background Checks, Drug Screening and pre-hire assessment test. Once hired the caregivers go through Home Helpers University which is our training program. Once you become part of our team, you or your loved one, will be assigned a Care Coordinator. This individual will be responsible for making sure your needs are taken care of. The Care Coordinator will set down with all involved parties to carefully select the right caregiver.

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Services and Amenities of Home Helpers - Northern Lehigh Valley

Rates

  • Hourly Rate: $24 To 28/Hour
  • Live In Rate: $235/Day

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Memory Care Training
  • Ethics

Payment options

  • Insurance
  • Credit Card
  • Check

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: 23003601
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Home Helpers - Northern Lehigh Valley

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