Right at Home Lehigh County and East Berks County, PA

Offers Home Care

38 Reviews
Call (800) 973-1841
Right at Home Lehigh County and East Berks County, PA (800) 973-1841

Reviews of Right at Home Lehigh County and East Berks County, PA

38 Reviews Write a review

Home Care Reviews for Right at Home Lehigh County and East Berks County, PA

November 17, 2020

By Barbara E_7

I am a current client of this provider

They are very pleasant and do anything that I want them to do. They tell me that they will do whatever I want them to do. They are all-around very helpful and do whatever I need. I am very satisfied. They come here prepared to work. They help dress me.

November 09, 2020

By Christopher F_2

I am a current client of this provider

They provide a shower. They could get a better selection of caregivers.

October 20, 2020

By Anonymous_4177

I am a current client of this provider

I am very happy with everything that they do for me during the day, it helps a lot. They are always on time.

October 19, 2020

By Edward S_10

I am a current client of this provider

I appreciate that they come. Their help has made it possible for us to function as a family and not get burned out. I like the staff they have provided.

October 08, 2020

By Anonymous_4143

I am a current client of this provider

I don't have to tell them what to do, but I have a progressive disease and I was better before I had their care. I like that they come in and know what to do.

April 13, 2020

By BBWagner

I am a past client of this provider

Ben came personally the day we called and had care set up the very next day. He was tremendously helpful as we considered all the possibilities. The staff worked were very caring and really connected well with our mom.

March 10, 2020

By Tootie H

I am a current client of this provider

I have a very busy schedule and this is a very big help. She really takes care of him and is so gentle with him. She is such a sweet person.

February 11, 2020

By Barbara P_34

I am a past client of this provider

They were very knowledgeable about the care they were providing. They were very good at taking care of my husband.

December 12, 2019

By Linda K_14

I am a current client of this provider

When there's a problem, we are able to work together to fix it. They need to better train their caregivers.

November 12, 2019

By Mary M_29

I am a current client of this provider

They have been helping my husband a lot. She does wonders with him. I have no complaints about her. They could communicate better. They do not communicate.

October 14, 2019

By Alma

I am a current client of this provider

We have been working with Right at Home for about a month now. It is for myself. I had a fall and I was hospitalized for three weeks. My son set it up for me before he had to go back home. It has worked out really well. The caregiver does the things that I can't do. She does my laundry, she does my grocery shopping, changes bed linen for me which is a little difficult to do right now, and she runs the sweeper. She does a good job. She comes in willing to work, has learned what I need to have done, and she just goes ahead and does it. It has worked out really well. I'm not being billed; it is going on my credit card. The scheduling works out really well, too. They're right up there at the top. So far, I have been very satisfied.

October 14, 2019

By Karen

I am a current client of this provider

We have just started with Right at Home. They have been fine; I have no problem. They come once a week. They give my husband a shower. My husband is very comfortable to the caregivers. They have been friendly. Every one of them has been very helpful. We had four different people so far; I can't complain about any one of them.

October 11, 2019

By Sylvia

I am a current client of this provider

We have been working with Right at Home since 2016. It is excellent. There is one caregiver I have a problem with and it was language barrier, but other than that, everyone else has been fantastic. Basically, they just sit with my husband because he has dementia and he had two strokes. One girl, Courtney, she is fantastic. She runs the sweeper and does the dishes. On the whole, they are all right. Ben and Paula are very good at trying very hard to make sure that the same one comes in. They try very hard to accommodate you. They work hard to put the hours in. Ben and Paula go out of their way to help. In fact, I have recommended them.

October 11, 2019

By Nancy

I am a current client of this provider

We are fine with Right at Home. So far, no problem. Right now, the caregiver takes my husband for shower, she gives him breakfast and she takes care of him. My husband is in a wheelchair and oxygen, and he has a urine bag on. The caregiver we have right now is very good. The veterans pay for it, and as far as scheduling, they just call me and let me know when this young lady is coming here. I have no problem at all. They're doing fantastic with my husband.

October 11, 2019

By CH

I am a current client of this provider

Right at Home is helping me out with bathing and housework. They are mostly good caregivers but there are some bad ones. For the most part, I'm comfortable. I had two nurse aides that didn't show up. The other time, they didn't come until two hours later. I was disappointed in those two. However, for the most part, they're pretty good.

October 10, 2019

By Kay

I am a current client of this provider

We are working with Right at Home for two years now. They're very good even from the very beginning. They help me when I get a shower and they help change me when it is needed. They drive me around a lot because I have a car and I would like to get out. They are like my Uber. The caregivers are very good; I couldn't ask for better. As for scheduling, I'm more trouble for them than they are for me because I'm a last minute kind of girl. They work very hard to try to get me somebody. I rarely ever have cancellations from them. I would recommend them to anybody. They're very good and dependable.

October 02, 2019

By Susannametaken

I am a current client of this provider

The agency made a perfect match in finding an aid to assist my elderly mother in her home. The aid is very personable, reliable, and caring, and I appreciate that she or a substitute is on call in case my mother needs additional help. This allows me to be a long-distance caretaker for my mom. The agency is very responsive to my requests and everyone is very pleasant to work with.

September 28, 2019

By annamarin

I am a current client of this provider

Make sure the company gives updates, inform the clients of any new changes that clients should know in advance. Please give client a notice in advance if the aide cant come to the clients home.

September 05, 2019

By Mary H_69

I am a current client of this provider

I can't see any difference in my life since before I had them. I don't need any personal care, so they are more to keep me company.

June 29, 2019

By Len R

I am a current client of this provider

Right at Home service was perfect for our situation. They provided the help that my mom when she needed it. Ben and his team were so helpful worked with our schedule.

June 26, 2019

By Jim Buddy

I am a past client of this provider

Excellent people to work with and flexible. Very helpful, friendly, thorough and compassionate.

May 09, 2019

By middleson

I am a current client of this provider

I have been very happy with the home health aides provided to my mother by Right at Home. Mom lives in a memory care center but having private care to get her up and dressed in the morning is easier, safer and more reliable. The owner, Ben Aydin, took time to understand what I need and learn about my Mom. They are flexible in scheduling aides to meet my specific needs. They come seven days a week and there's a rotation of providers, but from a small list so they all become familiar with Mom, her needs and behaviors. I've been very impressed that the aides are well trained and versed at managing the problem behaviors which result from Mom's Alzheimer's. They understand distraction and redirection and coerce her gently to helpful behavior without letting her negative behaviors escalate. They're generally much more skilled at this than the employees of her memory care facility. I also there are daily notes left in Mom's room by the aides and they're quick to give me a call when anything out of the ordinary occurs. Overall Right at Home has been a great help to me in making sure my Mom is safe and well cared for.

February 15, 2019

By Tom W.

I am a past client of this provider

Ben Aydin and his team at Right at Home were extremely responsive to our need for home care for my Father. When it was uncertain as to my Father's discharge from the hospital, the Right at Home team worked with me to ensure that he would have care the moment he arrived home from the hospital. All of the Home Health Aides that were sent to my Fathers house were excellent.

October 15, 2018

By jsteck

I am a past client of this provider

Right at Home was very quickly able to schedule my MIL for help in her home and were able to ramp up to allow my family a week of respite care. Always professional and helpful, my MIL like her caregivers very much. I highly recommend Right at Home.

May 12, 2018

By Linda

I am a current client of this provider

Nurse Beth was very compassionate and professional. Therapists, Tracey and Charmaine were very instructional and helpful with my physical therapy. I had these ladies last year and I was very glad that they returned.

July 31, 2017

By randcoop

I am a current client of this provider

This has proved to be a very special service for us. Currently, we use Right at Home on an intermittent basis, sometimes having to request an aide with only a day or two of notice. The administration of the process has been understanding, helpful, fast and efficient. And the aides have been uniformly good, willing to do what's necessary to make my mother-in-law comfortable and safe. Moving forward, we expect to be developing a regular schedule of home health assistance for my mother-in-law and we will be doing that with Right at Home. On the basis of their work so far, we're confident that we don't even need to consider any other provider.

May 25, 2017

By korinne

I am a past client of this provider

Ben, Paula and all the staff at Right at Home were professional, skilled, thorough and above all flexible. I did not realize how fluid my elderly mother's situation would be as her disease progressed. They always kept me informed, they were always reachable and they adapted readily to any changes I needed in their time with my mom. Living 1500 miles away from the situation was very difficult but this group gave me peace of mind.

September 02, 2015

By Barbara116231350

I am a past client of this provider

We turned to this organization because we needed more flexibility and a very limited number of hours a week help. They stepped in and took the time to fully understand our needs and those of my dad, who was not at all accepting of the situation. The caregiver did her best to meet our needs. Communication was excellent.

August 20, 2015

By Gloria111702550

I am a current client of this provider

The owner is very understanding of the needs of the elderly and of the family's needing help. Right at Home fits the needs of my father. The caregiver is very straightforward, and they're helping out two days a week for a few months now.

August 02, 2015

By Elizabeth114844450

I am a past client of this provider

Ben and his staff were outstanding, taking the time to get to know my elderly father, and they treated him so nicely. He was well taken care of, and their ability to meet his needs while helping him to stay active, engaged and mobile was impressive. Thanks for going the extra mile, and being so consistently kind and thorough in your quality home care service.
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Home Care Reviews for Right at Home Lehigh County and East Berks County, PA

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About Right at Home Lehigh County and East Berks County, PA

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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Right at Home Lehigh County and East Berks County, PA

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