BrightStar Care Happy Valley State College, PA

Anne F_11

She went out for lunch with her caregiver. We had our caregiver for a month so far. They're nice about scheduling and hiring caregivers who are caring and knowledgeable.

Linda C_42

I would recommend them because they are very caring. They always go one step beyond what they have to make sure things are going well. They are good advocates for me, too.

Megan S_5

I like being able to be at home to receive services. The staff is friendly, and they will call ahead of time is there are any issues.

Jean R_14

When I have the help and trust the people to care for my mom, I have time to be able to do some work while they are here. So far, the people they have sent are very competent and caring people. We like the people they have sent us.

David P_41

I like this company because the nurse that comes here is professional and courteous.

Mark S_39

They weren't afraid to be hands-on in a positive way. The communication is excellent.

Janet R_19

Everybody was friendly and seemed eager to help me. They are always very courteous and efficient.

Stephen _2

It puts me back to normal because I was so low. My caregivers have helped me the most by giving me the infusions. I think they have flexibility based on my schedule, which I like.

Ron S_12

They provide a reliable person to take care of my wife. They seem to be very reliable.

Erin M_5

They don't disturb my day-to-day at all, I work from home, and they just make that easier for me. All of my nurses have gone above and beyond to care for me and make sure I'm comfortable.

Kylie W

I am not sure what they could do it just takes a long time for the infusions. I like that they are lenient on our dates and times.

Debora _1

They bring a service to my home that I would have had to travel far to receive. They are easy to communicate with.

Kim F_8

It gives us the ability to rely on somebody we can trust. I like the ability to reach somebody. Communication is important.

Mary _19

It allowed me to work while my mom was being cared for. Jason was easy to work with and very accommodating to our schedule and our increasing needs.

Hope S_2

I live far away, so having someone there to keep an eye on him helps me a lot. They are very reactive, when I ask questions they get back to me quickly.

Kathryn Z

I went out of the state, so I had to trust. It was a little nerve wracking, but it worked out. I couldn't have asked for more attention and feedback. I like the way that the owner came over and sat and talked with me. He made an extra trip to make sure that his person was all settled.

Karen S_39

They could give us a notice when someone's not coming in. They're friendly and I love the people that help.

William L_6

The caregivers can help feed the cats. I would like to be able to know when to expect someone ahead of time.

Paul C_10

The services are quite important. The caregivers have done things I am not able to do on my own. They do the things I can't do by myself. I like the person I am working with. They're very effective and efficient in doing their job.

Jim M_35

They take of my parents when I am not around. They could help us out so quickly and the caregiver is so nice.

Debbie R_11

It was good, my dad was very happy. They were quick to respond whenever I had a question.

Margie S

They answer any concerns that I have. They are very honest and tell me everything I need to know. I like that they are very accessible and listen. They have very nice and qualified caregivers and office staff.

Smith T

They had very prompt contact with us, and they were very clear to us. They were very clear in contacting us.

Rudolph R

Everything is recorded down, and they do everything that's needed and sometimes more. They are fine with me, they don't need to change. They are consistent.

Lisa D_20

They've made my life easier by doing things I no longer can do. I like that they're very nice and caring people.

Katharine M

The most helpful thing is offering me companionship, and that they help with my household. I like the congeniality of the workers, how prompt they are, they are on time. I like the caregiver they give me.

Kathy T_7

It's exactly what we needed. She's doing what my mom needs. I've been very pleased. The aide we have right now is very dependable.

Denise A_2

It has been a big help and the caregiver has been awesome at helping me do the things I cannot do for myself. I really my caregiver.

Anonymous_4696

The most disappointing thing was the lack of understanding of scheduling. I like to know things in advance and I got no notice at all. The worst part is the communication between the caregiver and myself.

Carlton J

They cook for me. They are friendly and the caregivers help clean.

Patricia H_21

They get me to my doctor's, and they fix things I cannot. They take me to the store. It depends on if the girl works out, but I would love to recommend them. I appreciate Jason, he comes to the house to fix things.

Edward M_9

They are helping me do a lot of things. She helps me around the house. They are very nice people.

Linda R_22

The services make life easier. They feed Joan. I would recommend them because they are easy to talk to and communicate well.

Cyndi L

They make my life easier by doing things I can't normally do on my own. The three girls I have that come over are wonderful.

Shelly _2

For the 8 hours that they were there, I was able to get a break. They were very personal with us.

Kathi E

My husband takes care of me at night and they take care of me during the day. I like the people. They are dependable.

Betty R_21

The workers were very personable and they would always get their work done and learn my habits. They would sometimes get different pay but the caregivers themselves were great. The business could have operated better

Deborah G_6

I take a lot of medication so it's overwhelming for me to get everything dished out into the boxes. They took a lot of pressure off of me. When employees leave the company, they need to find someone to replace them quickly. I had someone come every Tuesday, but then she left so they gave me someone that only did this type of work part time. She wouldn't come consistently. Now, they have dropped me from the services.

Joan T_2

They made it so I could walk better. I like the quality of caregivers.

Joe L_13

I am assured that I have someone who cares and is dedicated to her job. The caregiver that they assigned is top-notch.

Joseph P_10

It helps to relieve a little pressure on my wife. The things they do once a week helps. They come here when they are supposed to. She does a good job and is very friendly.

Violet H_1

The most helpful part of the care is just being able to function and do the things that I like to do. The agency needs to improve communication.

William N_6

Amanda was a wonderful nurse who was professional and kind and provided an exceptional level of care. My experience with them was rather limited, but it was exceptional.

Mary C_59

They help the most in sending good caregivers who go above and beyond. I have recommended them before. The company was professional.

David Q_1

She gives me a shower. The caregiver is really good to me.

Michele P_1

They are helpful because I'm in a wheelchair. There are only certain things I can do when I'm at a certain level. I've worked with two or three different caregivers over a year, and I'm pleased with the people. I don't have any complaints about anyone that's been a caregiver. They know what they're doing.

Anonymous_3999

Two of the caregivers were outstanding and had a very positive impact on my mother's lives. But that was only two out of twenty. The majority were just average. They need to train their staff better.

Anonymous_3937

They schedule staff when needed. I wish they had better health care and better supporters.

Shirley H_11

They are able to run errands for me, which I can't do anymore. The people that come are very nice, and they do whatever I ask them to do.

Roger W_3

It helps me tremendously because they clean my apartment. They really help me out when I need it. They have worked with me, and they have been pretty flexible.

Anonymous_3898

They help me live somewhat of a normal life. BrightStar Care needs to extend their coverage. If my caregiver doesn't show up they can't find someone to cover for her.

Shelly P_1

They provide personalized care. I like that the aide they send me is competent and dependable.

Josie K

It gives me and my husband two nights where I can go to my own home. I only use them two nights a week, and anytime I call and want to change the schedule they are able to accommodate me they are easy to work with.

Cherie H_1

I could actually sleep in my bed. I like that the people who I have had were very caring and very concerned about my mom.

Terree M

They were great, I just wish she would've given them a chance. They were very accommodating to us and very wonderful. I really liked that they took the time to come out to us and answer our questions.

Anonymous_2290

My husband had a massive stroke. They come three days a week so I can go to work. I have peace of mind when I leave and I know he is being taken care of. They are very reliable and dependable. The caregiver they have set up with husband have been a good fit.

Traci H

The services give me companionship. They could let me know if my aide is not coming if they are not coming.

Tori S_1

It's nice to have them here to know that they are with my mom when we can't be. For my mom it's someone familiar. We find the caregivers to be extraordinary. They company is easy to work with. They are proactive and responsive.

Michelle V_1

The services are helpful because I'm not with my father every day, but I know that he's alive. The agency could get younger and more competent staff.

Sandra R_17

It is helpful when they encourage him to walk and do exercises. Some of the people have been very good and some have been not so good. They could use some more training.

Patricia D_12

I like the ability to be on my own and still be taken care of. They do things in my home when they need to be done.

Alice L_7

I wouldn't have been able to continue going to work if they didn't do a good job. There's always room for improvement. The girl that came was friendly, down to earth, and nice.

Patti P

They are very good to me. Some of the caregivers spend too much time on their phones.

Leanne W

I would assume it was good. He appreciated it. They were very quick on starting the service and the girls came in and knew what they were doing and were very efficient.

Yukona W

They help the most by being here for her. They could improve their coverage of shifts.

Dorthea C

They are very reliable and they are here every day. They help with my daily chores. They're very helpful.

Terry _1

They help with personal care and maintaining her apartment. They seem to be able to accommodate the needs very well, and they do a very good job.

Terry C_1

My sons are able to be at peace knowing I am being taken care of. I also feel relieved. I like that they are personable, friendly, and not too insistent. They are helpful.

Nina S

They helped my loved one to get dressed and do some exercises. They were just very nice people.

Lester F

It is easier on the days that she is here. I am not able to keep up with everything. She works with me and my loved one. I am here most of the time she is here, but she really handles him. The one I am working with is always cheerful. She cheers my loved one and I up. We like her.

Bernice R

They help by doing my housework and keeping me company. They could give me the people I want.

Clare T

The girl that comes runs errands for me and does my laundry, which is a lot of help. I like that they are really good about keeping in touch with me. They have quality caregivers to take care of me.

Suzy U

The provider could have consistent caregivers that come. The provider could do a much better job at communicating the schedule with me.

Karen R

They make things a lot easier for me as far as personal care. The person they had running the office did not communicate well and things were really mixed up for a while. The person who is taking care of things now seems to be doing better.

Carmen K

Right now, it hasn't been exactly super-duper because of the issues I have going on in my life. We are trying the 24 hour care for a couple of days, however, we are waiting for someone and I am not sure where we stand at this time. I need more time at home with my loved one, who also has health issues, and all of this has been very difficult on me. We only have a caregiver right now for a few hours, and they are improving. I can honestly say that everyone I have talked to in the office or on the phone with BrightStar Care seem very professional and are very interested in our needs.

Jim N

We didn't have them for very long. The person we had came at night, They had to come at 11:00pm. I would have liked them to come at 10:00pm or 10:30pm We had all but one person that were excellent with my husband. With the one, we spoke with the representative and we never saw her again.

Judy W

They haven't had a whole lot of good impact because some of them are pretty lazy. They could get me the care that I need. I have been doing this for a long time, and I want someone with common sense and for them to know the people that they are hiring.

Louise B

I like the fact that they exist to provide what they provide because without it, I wouldn't have my mother living with me. They seem to have staffing issues, so sometimes there is inconsistency in the care. It would be nice to have more consistency with caregivers. They assist her in and out of bed, to the bathroom, with bathing, and with meals.

Stephen V

Most of the caregivers that come have been very friendly, converse with me, and listen to me. They are there, and most of the time, they go out of their way to accommodate me.

Margie

Most of the caregivers have been excellent, and they have been patient with schedule changes. They take stress off of me by providing care when needed.

Terrence C

There was a time when I had to be at a doctor's appointment, and there was a caregiver that could not come, and someone from the management came and filled in until someone else could come, so I could go to my appointment. They have helped me so much because they are able to schedule an aide to come consistently three times a week. It has made everything throughout the week flow really smoothly. They meet our needs by providing someone consistent and dependable that we really like.

Thea Z

BrightStar Care has been really good to have an aide come every day. The caregiver, Tammy, comes in on time, knows us, and what needs to do done. It helps a lot.

Helen N

We love our caregiver. She makes it a little easier for us and is very pleasant. She's everything we want and all the things I would expect when I have someone come in and take care of my loved one. They come three times a week. My loved one has dementia, and I am in the house with her all day, so it gives me a break and it gives her a break from me.

Mike B

I would tell a friend that BrightStar Care is good at being patient and friendly. BrightStar Care has made my life easier because I can now leave the house without worry.

Joanne F_1

BrightStar Care is friendly and doesn't make me feel uncomfortable about having them in my home. BrightStar Care made my life better by giving me good company.

Barbara H_12

BrightStar Care's caregivers are all perfect. There are some I look forward to seeing, and others that I don't. I'm not allowed to have therapy, but I need to be comfortable in bed and fed, so the caregivers help with that.

Herbert T_1

BrightStar Care takes good care of my dad, that's what we expect of them. I don't know what we would do without BrightStar Care. My dad is important to me and they are giving him excellent care.

William "Bill" C_1

BrightStar Care sends good caregivers. BrightStar Care makes it easier for me to continue to work.

Toyna M

The services from BrightStar Care are great. They always show compassion to me. BrightStar Care is always on time. BrightStar Care has made my life easier by cleaning my house and that's it.

Amy K_3

I'd tell people that BrightStar Care caregivers were efficient. The service helped the most by helping me with my everyday activities.

Robert M_7

BrightStar Care is pretty decent. BrightStar Care has made life easier by cleaning and doing exercises with me.

Sundha S

BrightStar Care is really nice and we are very happy with their services. BrightStar Care exceeded our expectations.

Mabel F

BrightStar Care is a reliable, kind, and gentle agency. BrightStar Care has helped me do many things that I cannot do like walking.