The 5 Best Home Care Agencies for Seniors in Union County, PA for 2025

"Home Instead Caregivers have cared for my mother for years - so very dependable and willing to grow into knowing every little thing that can help my mother and make her day pleasant. Bonnie and Danielle from Williamsport and Bonnie from Lewisburg are examples of three caregivers that emulate compassion, competency, and responsibility. I would like to give them a shout-out and thank you so very much. Merry Christmas/Happy New Year!"

"We are using Home Instead for my mother-in-law. It's wonderful. The girl that they have coming is wonderful. She's very helpful. The gentleman who owns the company came to the house. They went through the house, and he brought the young lady to meet us. She comes from 9:30 to 12:30 four days a week because you have to have them for at least 12 hours a week. She comes and makes sure my mother-in-law gets her lunch. She gets her newspaper because you have to go down the driveway. She's willing to do whatever. She does run the vacuum cleaner for my mother-in-law. She's very flexible."

"We used Homewatch CareGivers of Williamsport for Mom, but we had to cancel them because they couldn't get anybody to come to Tyrone. We used them for four to five months, and then that was it. They were always very helpful whenever I would call and talk to them. The workers that they had coming in were good."

"I have been dealing with home healthcare for 3 3/4 years and found this agency VERY lacking in qualified staff, many staff were sent to me with little to no experience with a Hoyer Lift. This is a no reflection on the caregivers but the management. One was sent without a current TB test, worked for two days and met staff RN to have results read. I was used as a training facility for multiple new hires with none of them being used to fill open shifts and there were many open shift mostly overnight shifts. Although company policy was not to allow overnight workers to sleep, I was always at fault when I complained of workers sleeping and not responding to my needs this caused more open shifts. I had many excellent caregivers, I cannot fault the caregivers but management overall. I am about 95% disabled, I require help with most daily activities. I have good interaction with my caregivers, I appreciate all they do for me. I have issues with caregivers that failed to do they're assigned tasks, especially when it affects my safety and well-being. Sleeping on the job is not acceptable especially when you are unable to wake the caregiver. The agency overall is very unresponsive to the client's needs. I was accused of being abusive by caregivers I had issues with. Caregivers I had no problems with we're never questioned. The majority of issues is poor management, inability to provide trained staffing, constant shifting of staffing and overall inability to understand client's needs. Caregivers for the most part, with the exception of those that slept were excellent. Due to poor management practices I would not recommend this branch. "

"We askeded this agency to send someone to help our elderly uncle with his everyday needs; shower, shaving getting dress etc. They sent the perfect caregiver to our Bill. Although 4 years later my husband's parents needed extra help, so we called the same agency and they sent the most nosey, not too smart woman to help. We had to terminate her services. Granted, it was not the agency's fault, BUT they must train and set rules of conduct like discretion, respect and common sense. All in all Comfort Keepers is a good provider to senior citizens in need of extra help, "