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Right at Home Lansdale

726 W Main St, Lansdale, PA 19446

(215) 999-7532

Verified Partner

4.75

(48 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Right at Home Lansdale in Lansdale, Pennsylvania

4.75

(48 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Grumpy Old Man

    5

    June 15, 2023

    I am a past client of this provider

    This agency did a wonderful job. From start to finish. Their director came out and spoke with us to ask what we wanted and see for herself what was needed. She was very helpful. she made us feel at ease. They made a careplan just for our family member. The caregivers followed the careplan. The caregivers were polite and caring.

    daddysgirl1640

    5

    June 15, 2023

    I am a past client of this provider

    When my family need help caring for my dad a friend suggested Right At Home. They came to the house, answered all the questions, were very respectful and came up with a clear plan for his care. Once the care started the caregivers were the same way. Very kind, caring and willing to help my dad.

    momcrazy

    5

    June 14, 2023

    I am a current client of this provider

    From the first contact with this company we were very surprised. The person who came out to meet us was kind, caring, patient and very helpful. The staff has been on time, they also are very kind, already know what we need and are able to take care of my mom just like we would if we could. In speaking with the office staff - they are very pleasant and always willing to help.

    The420Ace

    5

    June 13, 2023

    I am a current client of this provider

    Although I wish the agency itself communicated a little bit better with me about any schedule changes, my caregiver does a great job and is very punctual. She helps me with anything I ask of her and is very hardworking.

    Don

    5

    October 15, 2022

    I am a current client of this provider

    We're using Right at Home Lansdale for my wife. They have a panel of high quality, caring, competent caregivers that they've selected to provide the service. They're punctual. They all show up on time. The home office scheduling person follows up carefully with changes or if there are cancelations, they've been good about calling or texting. In general, it provided a broad range of coverage, which I have needed 24/7. They have one-on-one care for my wife who is sometimes mobile and other times isn't. It might be bedside care, it might be ambulatory, but it's just the whole variety of daily living kind of tasks.

    Granny1612

    5

    October 6, 2022

    I am a past client of this provider

    The caregivers at this company are kind, caring, on time and well trained. The office staff are kind, they communicate very well. I know anyone else will be as happy as we were when using there services.

    Tanya Scott

    5

    October 4, 2022

    I am a past client of this provider

    The staff are friendly and courteous. They respond quickly and always do the best for my family member. You will not be disappointed with the Right at Home team members.

    frkjck

    5

    March 2, 2022

    I am a current client of this provider

    this agency has returned my call in a timely matter and has taken care of my husband in the quickest turn around time than I have dealt with other agencies in the area. She is on time and enjoys my husband and dogs and helps more than I could image. I can call the caregiver anytime for advice or guidance and the office answers my phone calls and request right away.

    Linda63

    4

    February 23, 2022

    Other

    Susan has been a wonderful caregiver for my mom. She has been with her for a few months now and my mom has nothing but good things to say about her. It is comforting knowing that there is someone helping her out during the week while I work!

    Gary

    5

    September 26, 2021

    I am a current client of this provider

    Right at Home gives me time to do the things I need. The caregivers are good.

    Scott

    5

    September 25, 2021

    I am a current client of this provider

    Right at Home was easy to get started with. They communicate well. Kathy, the caregiver, is very good. She listens to the needs of my mother and adapts to them. I like her ability to assess the needs of the patient. Overall, Right at Home has been very responsive and has had good performance in care.

    Bette

    5

    September 25, 2021

    I am a current client of this provider

    Right at Home is a great company. I like my caregiver. She was fast to learn my routine.

    Crystal

    5

    September 25, 2021

    I am a current client of this provider

    Great services. Always keep in touch to make sure they know who is coming and when. Always so above and beyond.

    Althea

    5

    August 25, 2021

    I am a current client of this provider

    They have been very responsive and have good communication. Our caregiver is very good.

    MLBG

    2

    November 13, 2020

    I am a current client of this provider

    I have been a client of this provider for over a year and a half. At first the service was very good but then the franchise was sold and from then on it has gone straight downhill.my current caregiver is off for four days. Cindy from the Pottstown office left a message for me to call her about care during my caregiver’s absence. As soon as I mentioned my name she informed me that a stay over replacement was not available. I agreed to a daily visit and never hear from her again so, I called and got lots of double talk but nothing else. I have paid a great deal of money and now find this service is not what it used to be. It is virtually worthless.

    Provider Response

    Thank you for taking the time to share your thoughts. We take all feedback seriously and always welcome the opportunity to learn how we can provide better service. I apologize you experienced anything short of our highest standards or those of the prior agency ownership. I assure you our goal is the very same in the end, and we always aim to provide the best level of care possible. There is no doubt that the care environment is quite unique during the current pandemic, but we never want that to affect scheduling or, at minimum, limit proper communication. We understand each care plan is different, so we would be more than willing to discuss your concerns specifically and directly. Feel free to reach out to Steve Gettins, agency owner. Thanks once again.

    L A Campbell

    1

    July 20, 2020

    Other

    They promise a lot but after signing a stack of forms you never hear from them again. If they are having difficulty finding someone than they need to keep the client updated. Instead, they don't communicate and leave you hanging.

    Provider Response

    Thank you for taking the time to comment on your experience with our agency. I am very sorry you had anything less than an exceptional impression. In fact, we regret that any aspect of our communication did not match the typically high standards we set for our clients and their families. We take all feedback seriously, and we work tirelessly to improve our services every day for every client. This certainly includes our initial communication. We know every client is different, so we would be more than willing to discuss your specific concerns directly. Feel free to reach out to Steve Gettins, agency owner. Thank you once again, and we wish you the very best.

    Lindy

    5

    June 17, 2020

    I am a past client of this provider

    I have been acquainted with Right at Home for at least a year-and-a-half to two years now. I would highly recommend them. If people want to stay at home because they have to or whatever the reason maybe, Right at Home is the only one I would go with. They are quite sufficient in everything they do. They offer several things within the home and they can take you outside like take you shopping. It is a win-win situation with Right at Home. I really like them a lot. All the girls there in the office are all very helpful and very beneficial. I had interviewed several other agencies. Right at Home is just amazing. I have been very happy that I was able to get help when I had passed out and busted my face on the bathtub and had to be taken to the hospital. I called them right from the hospital before I got released and told them what was going on. Then they said, 'Don't worry, we'll take care of you.' The hospital said that was really good because they didn't want me to go home without having someone there, so it worked out really good. I would recommend Right at Home to anybody that needed help.

    James

    5

    May 21, 2020

    I am a current client of this provider

    I have been using Right at Home for over a year now and it has been a blessing. They have shown me a lot of compassion, a lot of humility and a lot of self-worth. Right at Home has been on the ball. I have the greatest caretaker in the world. She goes above the call of duty. I would get a call every day, and at my age, it is a great relief knowing that someone cares enough to give you a call. They call because they care and that speaks volume right there. They take the time for you to know computers and there are exercises but they're not rushed. They're patient. I couldn't ask for a better person to come help me in my time of need. What their training is, what their forte may be, and whatever their SOP is, it is outstanding. What I have, I wouldn't trade it for the world. They're just awesome. They're the best care facility I ever have in my life. I have a nurse who is on top of her game. It is amazing. I'm impressed because every time I'm hurting or I need something, she knows. They have people skills, they show compassion and humility. It is hard to have somebody take care of you when you're older. I would recommend them to anybody. They call me every day to make sure I'm OK. I'm impressed.

    SD

    5

    May 7, 2020

    I am a current client of this provider

    Right at Home are nice people. They bathe my husband and they shave him. He's a hospice patient, and the caregiver knows how to deal with him. He has dementia and he has an amputated left leg, so they provide the necessary care that we need for him. They're good and I'm very pleased with them. They seem to be very caring. If I call them up to let them do certain things, they take care of it. Also the people that are running it are very nice.

    Charlie

    5

    April 26, 2020

    I am a current client of this provider

    We have been with Right at Home for three months now. They're very good, I like them, and they're very sufficient. They're pretty good all the way around. They take care of my wife and I'm very satisfied with them. They're excellent. My wife is definitely comfortable with them. If they have to go to the store for me, they go to the store. They really care and they're a very good organization. If one of the ladies gets sick or one of them can't make it, they have a replacement right away. Scheduling is very good, too.

    Dolores Y

    4

    January 16, 2020

    I am a current client of this provider

    I really believe that it has impacted his life. He's happy with it. They're very flexible, and they're very good. They try hard to do their best for you.

    Suzanne R_2

    5

    December 10, 2019

    I am a current client of this provider

    They help him with daily things. They take him to appointments. In general, they are just very helpful. They're very reliable, and they've set my brother with someone who is wonderful.

    Anonymous_2450

    5

    September 10, 2019

    I am a past client of this provider

    Just having them let me live my life as best as I could at the time was most helpful. I liked that the aide really anticipated what I needed.

    Rick E_3

    5

    July 16, 2019

    I am a current client of this provider

    They allow me to do things that I need to do because someone is watching him. I like that they are on time, and they show up.

    Debby D

    5

    March 15, 2019

    I am a current client of this provider

    I live 30 minutes away, and my loved one needs the care. I don't have to worry. They make it so the stress is taken away from me.

    Patricia G_4

    5

    February 27, 2019

    I am a current client of this provider

    They have been helpful and on top of things. They are efficient with what they do for us.

    SCJCAC71

    5

    November 14, 2018

    I am a past client of this provider

    I found myself needing to set up 24/7 care for my mother in a very short period of time. Jerry and his staff at Right at Home went right to work helping me get care in place. They took the time to come out to the home and make the entire process as easy as possible. I was so worried about leaving my Mom in the care of someone else. Immediately when I met the first caregiver, my fears went away. Their staff were genuinely caring about my Mom and the whole family.

    Angela T_1

    5

    September 22, 2018

    I am a current client of this provider

    The caregiver has worked really well with my parents. They came out right away and provided a replacement when needed.

    Joseph G

    5

    March 27, 2018

    I am a current client of this provider

    The caregiver is very good with my father. Again, the caregiver is very good with my dad. She bathes him, makes his breakfast, and gets dressed and settled for the day.

    Kelly N

    5

    February 10, 2018

    I am a past client of this provider

    They went above and beyond what they were even here to do. They called me when they thought there was a problem, and they were just very above what they were even paid for doing. My loved one can be kind of difficult, and they would take over for us and step up and help us with stuff that wasn't even asked of them. Every experience was good. It was a long two years, but they stuck with us and were so good at everything they did. We were very happy.

    Lauren

    5

    January 26, 2018

    I am a past client of this provider

    The two aides we used with Right at Home quickly began to feel like family. They were invested in my dad's care and extremely gentle with him.

    Scarlet F

    5

    December 10, 2017

    I am a current client of this provider

    I would tell someone that Right at Home is a good company to receive services from if needed. Right at Home makes my life easier by giving me a break at times when the caregivers are in my home to care for my husband.

    Patricia R

    5

    December 9, 2017

    I am a current client of this provider

    Right at Home would always get me rides, even when I didn't give them much time. They always come on time. The meals they fixed me were outstanding, too. I had knee surgery, so the caregivers from Right at Home prepared my meals for me.

    Marilynn Z

    4

    November 17, 2017

    I am a current client of this provider

    Right at Home provides good services and the caregivers have been helpful with my mom. Sometimes the caregiver is not professional, but the care helps me be able to work at my job.

    Connie M

    5

    November 10, 2017

    I am a current client of this provider

    Right at Home is accommodating and does whatever needs to be done and more. Right at Home is saving my life. They are basically doing household chores I can't do. My husband is sick and we have a lot of appointments to go to. I have to take care of all the financial aspects. Right at Home gives me time for myself. Right at Home is a godsend.

    Robert H_5

    4

    August 15, 2017

    I am a past client of this provider

    I would refer Right at Home to others because they were very good to me. The caregiver was very kind to us. Right at Home made life a lot easier for me and for the patient.

    Tricia F

    5

    July 14, 2017

    I am a past client of this provider

    I would recommend Right at Home by the caregivers are very consistent and loving. Right at Home made my life easier by being able to not worry about her care.

    Beth V

    5

    June 14, 2017

    I am a current client of this provider

    Right at Home's employees are very reliable and they are very knowledgeable on how to handle certain situations. The caregivers are very caring as well. Right at Home takes the burden off of my mother to have to take care of my father, especially with her health issues.

    Robert R_9

    5

    May 24, 2017

    I am a current client of this provider

    I would tell my friends that Right at Home has been pretty consistent and they have given us no problems. The caregivers have been very consistent in their care. They come when they are supposed and leave when they are supposed to.

    Piper Willie

    5

    September 15, 2016

    I am a past client of this provider

    We were extremely satisfied with the care given by the three Right At Home aides that took care of our Aunt and Uncle. The aides were always upbeat and had a cheery attitude which they passed on to our family.

    Charlotte L154768

    5

    June 17, 2016

    I am a past client of this provider

    Professional and always available. Dependable, capable, organized staff. Record keeping is A+. Will not hesitate to call them if needed in the future. One family member had their service for 3 years, another for 6-8 weeks.

    suzannewr

    5

    May 27, 2016

    I am a current client of this provider

    The personal care given my brother by both Lee and George is remarkable. They treat him with respect and are gentle and supportive. My brother feels secure with his care givers and we feel he is in good hands, which helps alleviate our concerns and worries. Everyone involved from Right At Home is instantly available for any questions and they are anxious to help where they can. We were so fortunate to have found this agency. I recommend them highly and without reservation.

    Reviewer47

    5

    December 31, 2015

    I am a past client of this provider

    Service provided was excellent. The care provider, Meredith, is a terrific person and connected well with our mother. We as a family are well pleased with Right at Home.

    Nick Albano

    5

    June 4, 2015

    I am a past client of this provider

    We were very happy and pleased with the care provided by Right At Home. My 94-year-old father was very happy with the person who came to the house.

    Stella W.

    5

    May 15, 2015

    I am a current client of this provider

    Mary Jane was very good with Robert. He always waited for her when it was her day and time. He would listen to her directions for his care. I wish I'd known of your services sooner. Thank you again. I would recommend you services to anyone.

    Cecilio

    5

    June 30, 2014

    I am a current client of this provider

    Thank you for the help Guilarose who comes regularly twice a week. She always comes on time. She is gracious and polite. She does her work quickly and efficiently.

    Dara2

    4

    April 30, 2014

    I am a past client of this provider

    Right at Home has a wonderful service. When my mother-in law needed assistance with her apartment, laundry, and every moving, the care that your aides provided was invaluable. Due to hectic work and daycare schedules, we were not always available to help. It was nice knowing that her needs were met. Then our visits could be just that, visits (without all the housework).

    Lois5

    5

    June 28, 2013

    I am a current client of this provider

    My care offered by Kathleen, was excellent. She filled all my needs. I miss her.

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    Services and Amenities of Right at Home Lansdale in Lansdale, Pennsylvania

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Lansdale in Lansdale, Pennsylvania

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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