
Reviews of Right at Home Lansdale
Home Care Reviews for Right at Home Lansdale
March 02, 2022
I am a current client of this provider
February 22, 2022
Other
September 25, 2021
I am a current client of this provider
September 25, 2021
I am a current client of this provider
September 25, 2021
I am a current client of this provider
September 25, 2021
I am a current client of this provider
August 25, 2021
I am a current client of this provider
November 13, 2020
I am a current client of this provider
Provider Response
Thank you for taking the time to share your thoughts. We take all feedback seriously and always welcome the opportunity to learn how we can provide better service. I apologize you experienced anything short of our highest standards or those of the prior agency ownership. I assure you our goal is the very same in the end, and we always aim to provide the best level of care possible. There is no doubt that the care environment is quite unique during the current pandemic, but we never want that to affect scheduling or, at minimum, limit proper communication. We understand each care plan is different, so we would be more than willing to discuss your concerns specifically and directly. Feel free to reach out to Steve Gettins, agency owner. Thanks once again.
July 20, 2020
Other
Provider Response
Thank you for taking the time to comment on your experience with our agency. I am very sorry you had anything less than an exceptional impression. In fact, we regret that any aspect of our communication did not match the typically high standards we set for our clients and their families. We take all feedback seriously, and we work tirelessly to improve our services every day for every client. This certainly includes our initial communication. We know every client is different, so we would be more than willing to discuss your specific concerns directly. Feel free to reach out to Steve Gettins, agency owner. Thank you once again, and we wish you the very best.
June 17, 2020
I am a past client of this provider
May 21, 2020
I am a current client of this provider
May 07, 2020
I am a current client of this provider
April 25, 2020
I am a current client of this provider
January 16, 2020
I am a current client of this provider
December 10, 2019
I am a current client of this provider
November 08, 2019
I am a past client of this provider
September 10, 2019
I am a past client of this provider
August 16, 2019
I am a current client of this provider
July 15, 2019
I am a current client of this provider
March 15, 2019
I am a current client of this provider
February 27, 2019
I am a current client of this provider
November 13, 2018
I am a past client of this provider
September 22, 2018
I am a current client of this provider
April 26, 2018
I am a current client of this provider
Provider Response
Thank you Shirley for your kind words about our caregivers and for your feedback about Right at Home of Bucks and Montgomery Counties. We take pride in our team of quality caregivers which allows us to get a replacement for shifts and respond in a timely manner whenever instances happen that are beyond our control. I appreciate your understanding and invite additional discussion if there is any opportunity for us to improve the quality of our in home care. We also appreciate the feedback that you and your family like the caregivers that we have assigned to provide care for your family.
March 27, 2018
I am a current client of this provider
March 14, 2018
I am a past client of this provider
February 09, 2018
I am a past client of this provider
January 26, 2018
I am a past client of this provider
December 09, 2017
I am a current client of this provider
December 09, 2017
I am a current client of this provider
November 16, 2017
I am a current client of this provider
November 10, 2017
I am a current client of this provider
August 15, 2017
I am a past client of this provider
July 14, 2017
I am a past client of this provider
June 14, 2017
I am a current client of this provider
May 23, 2017
I am a current client of this provider
February 23, 2017
I am a current client of this provider
September 15, 2016
I am a past client of this provider
June 17, 2016
I am a past client of this provider
May 26, 2016
I am a current client of this provider
December 30, 2015
I am a past client of this provider
June 04, 2015
I am a past client of this provider
May 15, 2015
I am a current client of this provider
April 30, 2015
I am a past client of this provider
June 30, 2014
I am a current client of this provider
April 30, 2014
I am a past client of this provider
June 27, 2013
I am a current client of this provider
About Right at Home Lansdale
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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