Every day they do everything for her. She is terrific!
The billing is horrible and they don't cash the checks on time. So it is very poorly run. The person who does the billing is terrible. The owners have never reached out or the guy who sold us the account.
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(215) 978-9495
Reviews of Right at Home East Montgomery & South Bucks Counties
Home Care Reviews for Right at Home East Montgomery & South Bucks Counties
April 28, 2021
I am a current client of this provider
April 09, 2021
I am a current client of this provider
They make life easier because they take care of my mom when I can't.
I like the workers here.
April 01, 2021
I am a past client of this provider
RightAtHome provided home care workers for my mom post-stroke in early 2021 when the pandemic was still raging and home care was hard to get. They picked up shifts that another service could not find coverage for and did a good job finding substitutes when caregivers were not available, despite the difficulties. The caregivers were will liked despite the hard circumstances, and everything ran more smoothly than I expected.
February 19, 2021
I am a current client of this provider
She's improved quite a bit. She seems happy. That's always good for me.
I would like them to advise me who and when someone is changing out.
January 20, 2021
I am a current client of this provider
She make sure that she has cream on her legs.
I have recommended them to others. It is the person we have know we love, that is main reason we would recommended them. She is fantastic. She feeds her.
January 08, 2021
I am a current client of this provider
It is very positive and the aides are helpful and sensitive to Kathe's needs.
They stay in communication with me if there is a change in the scheduling or anything.
December 08, 2020
I am a current client of this provider
I am pretty confident in the kind of care she can receive. My mom adores the woman that comes most of the time.
My mom has never gotten any caregivers she didn't like, it has mostly been one person coming consistently.
December 08, 2020
I am a current client of this provider
We have a wonderful aide that helps out tremendously.
They are very easy to talk to especially if there are any issues.
November 21, 2020
I am a current client of this provider
They always have someone, they help her by overseeing her showers and now they make her breakfast and lunch. For me, it is a safety thing in case she falls.
They guarantee that someone will be there.
November 13, 2020
I am a current client of this provider
The caregivers are quite helpful, caring, and they are protective of me when I go out.
They are caring for me.
October 28, 2020
I am a current client of this provider
They give her showers.
The owner came out to the home and discussed everything and I like the person they sent.
March 09, 2020
I am a current client of this provider
It has helped me not have to go there as often.
Sometimes there is last minute cancellations and no aide available.
February 11, 2020
I am a current client of this provider
The caregiver that comes is on the ball.
I have no problems with them. They are very good at what they do.
January 28, 2020
I am a past client of this provider
They were generally able to find aides for us.
They were very professional and responsive.
January 15, 2020
I am a past client of this provider
We couldn't have done it without them. She gave her the little special foods and Dunkin Donuts she wanted.
Our aide was excellent. She went above and beyond.
November 25, 2019
I am a past client of this provider
They helped the most when they advised us on things we could do.
I liked the easy accessibility.
November 16, 2019
I am a current client of this provider
They get what I need done. I would say that 85% of the time, they get done what I need done.
They are friendly and helpful.
October 29, 2019
I am a past client of this provider
My mother was always more to herself, and the aide encouraged her to do more group activities and have breaks.
I liked the degree of communication they had. I always knew what was going on when caregivers needed days off and things. They emailed and mailed balances.
October 11, 2019
I am a past client of this provider
They provided supervision for my father and helped with daily care.
Some of the caregivers were a little less than par but some of them were outstanding.
September 10, 2019
I am a current client of this provider
Someone has to be with him so he doesn't fall. They help him in the shower, which is very helpful.
I have recommended them and told them that they seem to be compatible with our needs. The only thing is that we have had a lot of different caregivers. Since we have had them, we have had 5 different caregivers. It is hard to get used to them when they keep changing.
August 27, 2019
I am a current client of this provider
My mind is at ease, and I get more free time.
I would like better quality people.
July 31, 2019
I am a current client of this provider
Right now, I can't drive because of my knee, so they come once or twice a week.
They reliable and very nice. When I had therapy for my knee, the therapist even used Right at Home.
June 20, 2019
I am a current client of this provider
The agency could make my wife's life easier by taking my cell phone number and give Michelle's number to the caregivers. Also they need to have much less personnel turnover.
I would like the personal self phone numbers of everyone that comes to my house, and I want them to have my cell phone in case something could go wrong.
June 03, 2019
I am a past client of this provider
Right at Home in Jenkintown, PA, offered us exceptionally attentive and respectful care for my father on in-home hospice. From the moment that I first spoke with Chris, he provided us with personal help and guidance. Jennifer, such a compassionate caregiver, was the shining light for our entire family in the darkest of times. She helped my father every second that she was in our home, talking with him and assuring that he was able to maintain his dignity until the very end. Our entire family highly recommends this agency.
February 12, 2018
I am a past client of this provider
Right from the beginning it seemed like we had picked the right company. Owner, Chris, spoke with me and then later visited my mother, and we were very impressed with his professionalism and compassion. Chris promised that he would find us the right person to help care for my father, and he more than delivered on that promise! We were introduced to Naomi, who cared for my father in the most skilled and compassionate way, and she quickly showed us the most amazing heart. She was with us when my father passed away, and we could not have done without her!! She continued checking in on my mother afterwards, calling and visiting, as the most loving friend would do. We are more than grateful for Naomi, Chris, and all the others at Right At Home for working with our ever changing schedule and giving us top notch care in our time of need. Blessings to all of you!!
December 07, 2017
I am a past client of this provider
Right at Home is amazing! When we called them we were having a crisis in our family with my father on hospice due to a stroke and dementia. We truly wanted to keep him at home for his final days. He was keeping everyone awake with his constant waking and trying to get out of bed. If we were to be capable of taking care of him during the day than we needed a good nights rest. Right at Home stepped in within 2 days of calling them. We were so pleased with their amazing aids that gave us peace of mind that our father was being taken care of and we could get some much needed rest for the tough days ahead. We used their services for a full 2 weeks. we absolutely loved our aid. She was gentle and loving to our father and woke us up when she realized that our father was starting to pass. It was a bittersweet moment and one that still brings tears to my eyes that we were by his side when he took his final breath. Thank you Right at Home for being there in our time of need.
November 29, 2017
I am a past client of this provider
When my mother was placed on hospice, we needed 24 hour care immediately. Right at Home responded immediately and had someone to the house that night. They were very professional and accommodating. Sadly, we only needed one night of care as my mom quickly declined and peacefully passed away two days later. Even on the second night when we cancelled the care because we had family come and stay with her, they were quick to answer and made the changes without difficulty. Communication was always good. At the end when we notified them my mother passing and not needing any services, they sent the refund check for the deposit within 5 days. Not having to worry or chance a company around for $1200 was refreshing. This was the hardest time in my life and they definitely alleviated some stress.
November 16, 2017
I am a current client of this provider
Always on time. Listened well to turnover. Showed loving care. Cared about my mom's comfort.
November 10, 2017
I am a current client of this provider
On the whole Right at Home is pretty reliable.
October 15, 2017
I am a past client of this provider
I was in the difficult situation of being the one responsible for caring for a terminally ill relative that lived half way across the country and needed around-the-clock care. My Aunt was being discharged from the hospital and I needed to find a live-in caregiver quickly. I contacted Right at Home and the owner was very helpful and he had all the arrangements made in a short time. The caregiver was wonderful and did so much to make my Aunt comfortable in her final days. (She even put up Christmas decorations!) Small issues were made more complicated because of the distance, but in every case the Right at Home staff kept me well-informed and they had a can-do attitude when it came to doing what was necessary for my Aunt’s care and comfort.
October 13, 2017
I am a current client of this provider
Right at Home provides great service when you get the right caregiver. The services from Right at Home have been essential. I can't take care of my loved one all on my own.
June 20, 2017
I am a current client of this provider
Right at Home has done exactly what we have asked them to do to care for my father. Right at Home has helped the most by showing up every week and caring for my father and communicating well.
May 17, 2017
I am a past client of this provider
I would tell others that Right at Home offers great personal care. The owner really shows interest in his customers. The services made the client's life easier because she was unable to bathe herself.
April 19, 2017
I am a current client of this provider
Right at Home is very responsive. I wouldn't be able to function without Right at Home.
April 01, 2017
I am a past client of this provider
Without exception, the Right at Home staff did an excellent job at providing care and exceeded my expectations. They were patient, caring, and professional. We certainly could not have managed without the assistance of Right at Hmoe staff and we are very grateful for the level of care that they provided.
March 31, 2017
I am a past client of this provider
We had Right at Home for about a month, and they were excellent. They weren’t caring for my husband at his time of death. They were assisting me when he was able to live in our house. He loved them. They were great and doing everything. I work, so they were with him 24 hours a day.
December 16, 2016
I am a past client of this provider
Very caring and professional
January 28, 2016
I am a current client of this provider
The care from Right at Home is good. They’re doing fine. I fall all the time, and I never know when I’m going to fall. When I went down a couple of times, a caregiver was there to help me. She drives me to the store so I can do some shopping because I can’t drive my car. I would recommend Right at Home.
September 30, 2015
I am a past client of this provider
Right At Home was the only one who provided service for an hour. I just needed someone to give my mother a bath. I've only used them once and that was about a month ago. However, she was supposed to come two days and she missed the first day.
Provider Response
Thank you for your review regarding Right at Home East Montgomery & South Bucks Counties. I was sorry to hear you had a negative experience with our services. We are committed to providing the highest quality of care in a family-oriented environment, as well as continuous improvement in everything we do. Since your experience, we have eliminated one-hour shifts after realizing we cannot reliably and consistently provide the quality of care we feel our clients deserve. Once again we are sorry you had a negative experience and we invite you to give us another chance if your in-home care needs change.
June 04, 2015
I am a past client of this provider
We were very happy with the care we received from Right At Home. They provided care to my mother-in-law for 2 years and then to my father-in-law for 3 years after she died. Our loved one's main caregiver was just spectacular. She went above and beyond in terms of attention, care and support. RAH was flexible when we needed to change schedules and very responsive to any issues we had. Some of the caregivers who filled in for our regular person were not as knowledgeable or engaged but RAH worked with us to find the right fit. I would definitely recommend this agency.
January 24, 2015
Other
A couple caregivers were excellent one was lacking concern and attentiveness. Inconsistent staffing quality
August 17, 2014
I am a past client of this provider
All care givers were great! Very polite and professional. Made a tough time for our family much easier.
July 22, 2014
I am a past client of this provider
They were very professional and provided me with great caregivers for my parents. The caregivers were very kind to my parents and help them maintain their dignity as they got older and continued to decline. They took the burden of caring for them off my and my siblings backs and we were able to reconnect and enjoy the time we had left with my parents.
May 19, 2014
I am a past client of this provider
We had an emergency situation with my father and were referred to Right at Home. I called after 5:00 PM on a Thursday and someone was there Friday to help my dad at 12:00 Noon which was the time we scheduled. They were compassionate and caring. Thank you.
February 13, 2014
I am a current client of this provider
Home attendant always came on time and follows my written instructions. She writes me a detailed report of that transpired during the day with Remy while I was away. She leaves the house key where I asked her to. No complaint from Remy when I get home.
January 31, 2014
I am a current client of this provider
I choose Right at Home for my in-home care because they have the highest rating for people who like them. When I call them, they send out someone and I am very happy with them. The caregivers are very good and nice. They do everything you ask and even do things you didn't ask. They are very pleasant, neat and I have nothing bad about them. The management is very efficient too.
November 28, 2013
I am a current client of this provider
We've been using Right at Home last August until now for my mom. They were very flexible in terms of the number of hours that the home health worker was required to be hired for. Right now we have two different caregivers and they are doing what they are expected to do. I am just pleased that they come when they are supposed to be there and they provide the care that they need to at different times of the day.
April 24, 2013
I am a past client of this provider
I can't say enough good things about the care my mother received. She was treated as though she was a family member and the aide went over and beyond what was expected of her. The peace of mind knowing she was in loving hands was priceless. I highly recommend this agency.
March 12, 2013
I am a past client of this provider
My father-in-law was happy with his care given by the home health aide. She seemed pleasant and focused her attention on him. She was attentive in taking instructions for his care and did provide that care as instructed. The office staff at this agency is very responsive and extemely pleasant. It made me feel secure there was a place to turn to once the hospital discharge process began. It made transitioning from hospital care to home easier for us all. Especially my mother-in-law who is in her mid-80's. It helped to ease the burden on her.
February 18, 2013
I am a current client of this provider
The unexpected passing of my mother required an immediate need for 24/7 care for my dad. As a Florida resident and never anticipating this need, I didn't know where to turn. On behalf of my family and myself I heartily endorse Right at Home for your caregiving needs. Buzzie, a CHHA, was a godsend and my dad received the absolute best of care, companionship and attention. The house has never been cleaner and the kindness Buzzie extended, even when dealing with dad's dementia, was incredible. Buzzie, not only communicates with dad, but engages him in conversation as well, in spite of dad's hearing impairment. Everyone we have come into contact with from Right at Home is polished and professional. Thanks to everyone for coming to our aid during this difficult time in our lives.
January 28, 2013
I am a past client of this provider
I had the opportunity to choose Right At Home for my wife's care from October 2012 thru December 2012. They did more than I expected and I was very pleased with the person assigned for our needs. She was very courtious and punctional as I expected. She always checked with me to see if their was an urgent task that needed immediate attention at the start of her visit. I had no complaints and if I did have a question the office group always answered me promptly. I have no problem in recommending Right at Home for anyone who has special care for a loved one at their home. Don R.
January 15, 2013
I interviewed this provider
Very satisfied with the care given.
November 26, 2012
I am a past client of this provider
On behalf of my family, we want to commend the staff and in-home care providers of Right At Home, Jenkintown. Our father needed assistance for the last year of his life, and we were delighted with the male aide from Right At Home. Buzzie was absolutely superb at the care and attention our father needed. Buzzie is well trained in the aspects of care, and personally made sure the apartment was kept clean and orderly.
The billing procedure was clear and easy, and the office staff responsive to our questions and requests.
So, we heartily recommend Right At Home as being a terrific resource for families with similar needs to ours.
November 19, 2012
I am a past client of this provider
I had the pleasure of meeting Wendy, who works for Right at Home. She made a very difficult time for me an easy process. During the whole process she was very kind and genuine. Her boss is very lucky to have her and I hope he realizes what an asset she is to his company. I would highly recommend Right at Home to my friends and family.
August 29, 2012
I am a past client of this provider
Everyone from Right at Home was friendly, polite, and professional. We were very happy wtih the overnite care that they provided for our Mom!
August 26, 2012
I am a past client of this provider
Right At Home is wonderful. My Mom was diagnosed with Alzheimers and I needed to help in the house. They are careing and compasionat , they keep you informed and if you need to talk they are there to listen . My mom liked the woman they sent to help me with my mom and i would reccomend them to anyone.
marsha custer
About Right at Home East Montgomery & South Bucks Counties
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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